- Level Foundation
- المدة 17 ساعات hours
- الطبع بواسطة Emory University
-
Offered by
عن
This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.الوحدات
Course Overview
1
Videos
- Welcome and an Introduction to the Course
1
Readings
- Course Outline and Grading Information
Let's Prep!
1
Discussions
- Ponder the Past
1
Videos
- Conflict Transformation Introduced
1
Readings
- Fundamental Texts on Conflict Transformation
Conflict and Dimensions of Change
2
Videos
- Understanding Conflict
- The Four Dimensions of Change
Conflict Structure and Social Impact
2
Videos
- Conflict Is a Nested Phenomenon
- Constructive Change and Nonviolent Resistance
1
Readings
- Nested Theory and Nonviolent Resistance
Conclusion and Review
1
Assignment
- Practice
1
Peer Review
- Conflict in the News
1
Videos
- Week 1 Recap
Let's Prep!
1
Discussions
- Ponder the Past
1
Videos
- Self-Assessment Overview
2
Readings
- Discover Your Conflict Style
- Weekly Readings
Conflict Styles
2
Videos
- The Five Conflict Styles
- Which Style Is Best for What Kind of Conflict?
Our Brain and Body Under Conflict
2
Videos
- The Brain's Response to Conflict
- The Body's Response to Conflict
1
Readings
- Physical and Psychological Responses to Stress
Conclusion and Review
1
Assignment
- Practice
1
Peer Review
- Analyzing Your Conflict Style
1
Videos
- Week 2 Recap
Let's Prep!
1
Discussions
- Ponder the Past
1
Videos
- Analyzing Conflict Overview
1
Readings
- Weekly Readings
Case Study for Analysis
1
Videos
- "Trouble at the Bus Stop"
1
Readings
- Case Study and Tools Handout
ABC, Onion, and Tree Tools for Conflict Analysis
3
Videos
- The ABC Tool
- The Onion Tool
- The Tree Tool
Conclusion and Review
1
Assignment
- Practice
1
Peer Review
- Using a Conflict Tool
1
Videos
- Week 3 Recap
1
Readings
- Conflict Analysis Organizations, Resources, and Manuals
Let's Prep!
1
Discussions
- Ponder the Past
1
Videos
- Engaging Conflict from a Middle Ground
2
Readings
- Weekly Readings
- Mediation and Circle Process Handout
Mediation Process
3
Videos
- Phases of the Mediation Process
- The Role of the Mediator
- Mediation Demonstration
Circle Process
2
Videos
- Defining a Circle Process
- Elements of the Circle Process
Conclusion and Review
1
Assignment
- Practice
1
Peer Review
- Designing a Process
1
Videos
- Week 4 Recap
Let's Prep!
1
Discussions
- Ponder the Past
1
Videos
- Other Conflict Considerations
1
Readings
- Weekly Readings
Unexpected and Unfinished Conflict
2
Videos
- How to Deal with Conflict Erupting Out of Nowhere
- How to Deal with Ongoing Conflict
Examining the Terrain
1
Videos
- Identifying Deeper Issues
Conclusion and Review
1
Assignment
- Practice
1
Peer Review
- Dealing with Difficult Conflict
1
Videos
- Week 5 Recap
Course Bibliography
1
Readings
- Bibliography
Auto Summary
Discover the transformative power of conflict with Coursera's "Conflict Transformation" course. Perfect for anyone in Business & Management, this foundational five-week journey, led by expert instructors, offers practical techniques and insightful tools to harness conflict for constructive change. Enjoy portable handouts, engaging demos, and personalized assignments. Subscription options include Starter and Professional tiers. Ideal for those looking to enhance their conflict management skills in any area of life.

Ellen Ott Marshall