Monthly Subscription Starting at AED 99 + VAT

Designing the Future of Work
  • Level Foundation
  • المدة 13 ساعات hours
  • الطبع بواسطة UNSW Sydney (The University of New South Wales)
  • Offered by

عن

The workplace of tomorrow is an uncertain place. We live in a rapidly changing world, and design innovations such as artificial intelligence (AI), robotics, and big data are rapidly changing the fundamental nature of how we live and work. As these technologies continue to evolve at an exponential rate - it is becoming critical to understand their impact on contemporary work practices, and for businesses and employees to understand how to design a secure future amidst this disruption. What new, disruptive technologies are on the horizon? How will jobs change? What challenges will employers and employees face? How can the design process help businesses and employees to create innovative solutions to overcome such challenges? The course is a collaboration between UNSW Sydney Art & Design and AMP Amplify, AMP's innovation and ideas program. It brings together leading business and design thinking to help answer these questions, and investigates design strategies that businesses, employees and designers can adopt to find new opportunity in such a rapidly changing professional landscape. WHAT WILL I LEARN? The course provides you with a unique, authentic, and industry relevant learning opportunity. You will have access to current theory, industry examples and expert advice from leaders in the field. This course will help you to: • Recognise how the integration of design approaches are shaping technology and business practices, and how these changes bring immense possibility and uncertainty to the future of work • Analyse important skills and attributes that designers, employees, and businesses need to be successful in a speculative, technologically enhanced future • Understand the importance of unique human attributes in increasingly automated workplaces • Evaluate challenging issues related to potential change in processes, people and automation that might impact the future of your own employment or business • Plot your own possible, probable, and preferable trajectories, and synthesise a design strategy to maximise your ability to adapt, grow, and realise opportunities in your own work future. WHO WILL MY INSTRUCTORS BE? You will learn effective design thinking strategies from leading UNSW Australia Art & Design academics. You will also examine case studies from business and service design perspectives that demonstrate how design can transform business processes to become more adaptive to and predictive of technological and social change, and this can help to capitalise on new opportunities. Direct from our industry partner AMP’s innovative Amplify program, you’ll hear personal insights and advice about how to develop attributes and skills that will give you an advantage in the workplace of the future, from the following business leaders, futurists, entrepreneurs, and innovators from around the world: • Sean Brennan, Head of Design & Innovation, AMP • Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman - via Amplify • Susan David Ph.D, CEO, Evidence Based Psychology - via Amplify • Dr. Norman Lewis, Director, Futures-Diagnosis Ltd - via Amplify • Heather McGowan, Author & Advisor, Work to Learn - via Amplify • Ramez Naam, Exponential technologies, Machine learning, Artificial intelligence, Singularity University - via Amplify • Dr. Andy Polaine, Regional Design Director, Asia-Pacific, Fjord • Michael Schrage, Research Fellow, Innovation Thought Leader, MIT Sloan School's Center for Digital Business - via Amplify • Chris Shipley, Curator, MIT Solve. via Amplify • Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority - via Amplify • Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney.

الوحدات

1.1 Welcome to Designing the Future of Work

    • 2 Videos
    • 9 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • What are Your Reasons for Undertaking this Course?

2 Videos

  • Key Concept 1.1.1- Welcome to Designing the Future of Work
  • Graduate Certificate and Master of Visualisation, Simulation, and Immersive Design

9 Readings

  • Course Overview
  • Could a Robot do Your Job?
  • Meet Your Academic Instructor
  • Meet our Industry Collaborator - AMP
  • Meet the Industry Expert Contributors
  • Join the Designing the Future of Work Conversation!
  • About the Assignments in the Course
  • Special Thanks and Acknowledgements
  • Learn More about how Immersive and Visualisation Technologies are Changing the Workplace

1.2 Understanding the Future

    • 9 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 1.2 Assessable Quiz

1 Discussions

  • How Has Your Job Changed Over Time?

9 Videos

  • Key Concept 1.2.1 - What Does the Future Hold?
  • Key Concept 1.2.2 - Imagining Futures
  • AMP CASE STUDY Goals 360 Part 1: Becoming More Competitive through a Focus on Customer Experience
  • The Future of Work - via Amplify
  • Can we Predict the Future of Business? Professor Nick Wailes
  • The Pace of Change and Perception of Disruption. Dr. Norman Lewis - via Amplify
  • The Role of Ethics in a Digital Society - via Amplify
  • The Ethics of Big Data. Professor Nick Wailes
  • The Changing Context of Organisations. Dr. Andy Polaine

1 Readings

  • Understanding the Future - Useful Resources

1.3 Work in the Age of Disruption

    • 11 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 1.3 Assessable Quiz

1 Discussions

  • What Technologies might Disrupt Your Work?

11 Videos

  • Key Concept 1.3.1 - How is Work Being Disrupted?
  • Key Concept 1.3.2 - The Impacts of Disruption upon Businesses and Employees
  • AMP CASE STUDY Goals 360 Part 2: Using AI to Redesign Customers’ Connections to their Financial Future
  • Advice for Employees. Professor Nick Wailes
  • Advice for Employers. Professor Nick Wailes
  • What Startups and Corporations can Learn from Each Other - via Amplify
  • Investing in Customer Relations - via Amplify
  • The Importance of Customer Experience in the New Economy. Professor Nick Wailes
  • The Power and Potential of Crowd Sourcing and Co-Creation. Dr. Norman Lewis - via Amplify
  • Rethinking Investment in the Future of Work. Dr. Norman Lewis - via Amplify
  • Design the Future Business that will Destroy Your Current One. Professor Nick Wailes

1 Readings

  • Work in the Age of Disruption - Useful Resources

2.1 How Will Humans and Machines will Work Together?

    • 10 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 2.1 Assessable Quiz

1 Discussions

  • How Could Your Work be Augmented by Machines?

10 Videos

  • Key Concept 2.1.1 - The Importance of Being Human
  • Key Concept 2.1.2 - Human-Machine Relationships
  • AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service
  • Will Robots or AI Threaten Jobs? Professor Nick Wailes
  • What Can Humans do Better than Machines? - via Amplify
  • Being Human in a World of Big Data, AI, and Automation. Dr. Norman Lewis - via Amplify
  • Learning from Failure and Developing Perseverance - via Amplify
  • The Importance of a Rewarding Career - via Amplify
  • Skills For the Future Workplace - via Amplify
  • Education in the Future Workplace - via Amplify

1 Readings

  • How Will Humans and Machines will Work Together? - Useful Resources

3.1 Design Thinking

    • 5 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 3.1 Assessable Quiz

1 Discussions

  • How Does Design Thinking Apply To You?

5 Videos

  • Key Concept 3.1.1 - Understanding Design Thinking
  • Key Concept 3.1.2 - The Importance of a Human-Centred Approach
  • Evolving Business Practices through Design Thinking - via Amplify
  • The Criticality of Design in Shaping the Future of Business. Professor Nick Wailes
  • The Process of Service Design. Dr. Andy Polaine

1 Readings

  • Design Thinking - Useful Resources

3.2 Designing the Future of Your Work

    • 8 Videos
    • 2 Readings
    • 1 Discussion
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 3.2 Assessable Quiz

1 Peer Review

  • Assignment - Designing the Future of Your Work

1 Discussions

  • What has Been the Most Relevant Part of the Course for You?

8 Videos

  • Key Concept 3.2.1 - Integrating Design into Work Practices
  • Key Concept 3.2.2 - Designing Your Own Work Future
  • AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service
  • CASE STUDY: Redesigning The Bower for the Future. Dr. Andy Polaine
  • Using Design to Meet Challenges in Business. Dr. Andy Polaine
  • Advice for Designers Working within Businesses. Sean Brennan
  • Designing for the Future: Advice for Employers. Dr. Andy Polaine
  • Designing for the Future: Advice for Employees. Dr. Andy Polaine

2 Readings

  • Designing the Future of Your Work - Useful Resources
  • Learner Demographic Survey

Meet the Industry and Academic Experts

    • 11 Videos
Show info about module content

11 Videos

  • Sean Brennan, Head of Design & Innovation, AMP
  • Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman
  • Susan David Ph.D, CEO, Evidence Based Psychology
  • Dr Norman Lewis, Director Innovation, PwC UK
  • Heather McGowan, Author & Advisor, Work to Learn
  • Ramez Naam, Exponential Technologies, Machine Learning, Artificial Intelligence, Singularity University
  • Dr Andy Polaine, APAC Regional Design Director, Fjord Evolution APAC Lead. Fjord
  • Michael Schrage, Researcher Fellow, Innovation Thought Leader, MIT Sloan School's Centre for Digital Business
  • Chris Shipley, Curator, MIT Solve
  • Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority
  • Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney

Auto Summary

**Designing the Future of Work** Step into the future with this transformative course that bridges the gap between business and design, focusing on how emerging technologies like AI, robotics, and big data are reshaping the workplace. This course, a collaboration between UNSW Sydney Art & Design and AMP's Amplify program, delves into the innovative strategies businesses and employees can adopt to thrive amidst rapid technological advancements. Learners will gain a comprehensive understanding of the disruptive technologies on the horizon and their impact on contemporary work practices. The course covers essential skills and attributes needed for success in a speculative, technologically enhanced future, emphasizing the importance of unique human qualities in an automated world. Participants will learn to evaluate potential changes in processes, people, and automation, and develop a personal design strategy to adapt and capitalize on future opportunities. Course content is enriched with insights from leading academics and industry experts, including Sean Brennan (AMP), Megan Dalla-Camina (Lead Like a Woman), Susan David Ph.D. (Evidence Based Psychology), and many more. These thought leaders provide practical advice and case studies demonstrating how design can transform business processes. Offered by Coursera, this foundational course spans 780 minutes and is available through both Starter and Professional subscription plans. It is ideal for business professionals, designers, and anyone interested in harnessing the power of design thinking to navigate and shape the future of work. Join us to plot your trajectory and design a future where you can adapt, grow, and seize new opportunities.

Associate Professor Simon McIntyre
Instructor

Associate Professor Simon McIntyre