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Employee Relations
  • Level Foundation
  • المدة 22 ساعات hours
  • الطبع بواسطة HRCI
  • Offered by

عن

This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees. By the end of this course, you will be able to: ● Create policies for the workforce and employees of an organization ● Evaluate different attitudes and values between the workforce and organization ● Summarize company culture and how it is monitored and how it evolves ● Explain performance management concepts for all levels of employees ● Outline organizational design principles and strategies for effectiveness No prior experience in Human Resources is needed to be successful in this course.

الوحدات

Introduction to the Program

    • 3 Videos
    • 1 Readings
    • 1 Discussion
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1 Discussions

  • Meet and Greet

3 Videos

  • HRCI Human Resources Associate Professional Certificate Introduction
  • Course Overview: Employee Relations
  • Instructor Introduction Video

1 Readings

  • Course Syllabus

Mission, Vision, and Values

    • 6 Videos
    • 1 Readings
    • 1 Discussion
    • 2 Assignment
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2 Assignment

  • Practice Quiz: Vision, Mission, Core Competencies, and Values
  • Activity: Writing a Mission Statement

1 Discussions

  • Discussion: Company Visions

6 Videos

  • Weekly Introduction: Introduction to Employee Relations
  • Mission, Vision and Values
  • Developing a Mission Statement
  • Developing a Vision Statement
  • Core Competencies
  • Developing a Value Statement

1 Readings

  • Overview: Mission, Vision, Core Competencies, and Values

Company Ethics

    • 2 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Practice Quiz: Company Ethics

1 Discussions

  • Discussion: Social Media

2 Videos

  • Ethics Codes
  • Creating an Effective Ethics Code

2 Readings

  • Ethics Code and Employee Contracts
  • Social Media Policy

The Company Handbook and Employee Communications

    • 6 Videos
    • 1 Readings
    • 1 Discussion
    • 3 Assignment
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3 Assignment

  • Practice Quiz : The Company Handbook and Employee Communications
  • Activity: Sharing a Mission Statement
  • Graded Quiz: Introduction to Employee Relations

1 Discussions

  • Discussion: Company Training

6 Videos

  • Employee Communications
  • The Employee Handbook
  • Company Meetings and Other Communication
  • Company Training
  • Employee Relationships
  • Weekly Review: Introduction to Employee Relations

1 Readings

  • The Employee Handbook Overview

Creating an Inclusive Culture

    • 5 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Practice Quiz: Creating an Inclusive Culture

1 Discussions

  • Discussion: DEI Initiatives

5 Videos

  • Weekly Introduction: Employee Engagement
  • Inclusive Culture Introduction
  • Creating an Inclusive Culture
  • Diversity and Inclusion
  • Diversity and Inclusion Initiatives

1 Readings

  • What Inclusive Companies Have in Common

Inclusion Initiatives

    • 7 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Practice Quiz: Diversity and Inclusion

1 Discussions

  • Inclusive Culture

7 Videos

  • Inclusion Initiatives Introduction
  • Employee Communication
  • Employee Involvement
  • Employee Feedback
  • Work-Life Balance
  • Employee Relations Programs
  • Example: Creating an Inclusive Culture

Evaluating Employee Engagement

    • 4 Videos
    • 1 Readings
    • 1 PeerReview
    • 3 Assignment
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3 Assignment

  • Activity: Creating an Inclusive Culture
  • Practice Quiz: Evaluating Employee Engagement
  • Graded Quiz: Employee Engagement

1 Peer Review

  • Setting the Stage for Your Company's Culture

4 Videos

  • Employee Engagement Introduction
  • Measuring Employee Satisfaction and Engagement
  • Example: Evaluating Engagement
  • Weekly Review: Employee Engagement

1 Readings

  • Tools for Measuring Employee Satisfaction

Performance Management Introduction

    • 5 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Practice Quiz: Performance Management Introduction

1 Discussions

  • Discussion: Performance management

5 Videos

  • Weekly Introduction: Performance Management
  • Performance Management Systems
  • The Performance Management Cycle
  • Key Performance Evaluation Characteristics
  • Management by Objectives

1 Readings

  • Sample MBO Form

Performance Appraisal

    • 9 Videos
    • 2 Readings
    • 2 Assignment
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2 Assignment

  • Self-Review Activity: Performance Appraisal
  • Practice Quiz: Performance Appraisal

9 Videos

  • Performance Appraisal Methods
  • Behavioral Performance Appraisal
  • Comparison Performance Appraisal
  • Rating Performance Appraisal
  • Narrative Performance Appraisal
  • Rating Methods
  • Feedback and Appraisals
  • The Appraisal Process
  • Example: Performance Appraisal

2 Readings

  • Overview of Rating Methods
  • Sample Performance Appraisal

Workplace Discipline and Termination

    • 7 Videos
    • 1 Readings
    • 1 Assignment
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1 Assignment

  • Practice Quiz: Workplace Discipline and Termination

7 Videos

  • Introduction to Workplace Discipline
  • Progressive Discipline
  • Positive Discipline
  • Disciplinary Records
  • Terminating Employment
  • Avoiding Legal Trouble
  • Example: Workplace Discipline and Termination

1 Readings

  • Sample Disciplinary Records

Workplace Conflict

    • 7 Videos
    • 2 Readings
    • 3 Assignment
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3 Assignment

  • Activity: Healthy Workplace Conversations
  • Practice Quiz: Workplace Conflict
  • Graded Quiz: Performance Management

7 Videos

  • A Variety of Workplace Conflicts
  • Handling Difficult People
  • Dangerous Workplace Conflict
  • Preventing Workplace Violence
  • Union Contract Grievance
  • Healthy Workplace Conversations
  • Weekly Review: Performance Management

2 Readings

  • A Model for Conversations About Difficult Behavior
  • Handling Complaints

Human Resources Management

    • 4 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Practice Quiz: Human Resources Management

1 Discussions

  • Discussion: HR's Seat at the Table

4 Videos

  • Weekly Introduction: Business Continuity
  • Basic Goals of HRM
  • SMART Goals
  • Strategic Planning

1 Readings

  • Management Information Systems

Organizational Structures

    • 7 Videos
    • 1 Discussion
    • 2 Assignment
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2 Assignment

  • Self-Review Activity: Organizational Structures
  • Practice Quiz: Organizational Structures

1 Discussions

  • Discussion: Remote Work Benefits and Challenges

7 Videos

  • Introduction to Organizational Structures
  • The Functional Organization
  • The Divisional Model
  • The Matrix Organization
  • The Network (Cluster) Organization
  • Functional Business Areas
  • Flexible Work Strategies

HR Record Keeping

    • 6 Videos
    • 3 Readings
    • 1 Discussion
    • 2 Assignment
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2 Assignment

  • Practice Quiz: HR Record Keeping
  • Graded Quiz: Employee Relations

1 Discussions

  • Keeping Employees Informed

6 Videos

  • Keeping Records
  • HR Related Documents
  • Employee's Rights
  • OSHA and Record Keeping
  • Posting and Training
  • Weekly Review: Business Continuity

3 Readings

  • Four Categories of HR Documents
  • Relevant OSHA Forms
  • Key Terms

Career Support

    • 1 Videos
    • 2 Readings
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1 Videos

  • Congratulations!

2 Readings

  • What to Expect
  • How to Add Your Info to LinkedIn

Auto Summary

Discover how to create and manage organizational policies with the Employee Relations course on Coursera. Designed for beginners in Human Resources, this foundational course covers evaluating workforce attitudes, performance management, and organizational design. Ideal for those in Business & Management, the course spans 1320 minutes and offers subscription options including Starter and Professional. Join now to enhance your HR skills and boost organizational effectiveness.

Brad Boyson
Instructors

Brad Boyson

Michelle Alvarado
Instructors

Michelle Alvarado