- Level Foundation
- المدة 19 ساعات hours
- الطبع بواسطة Salesforce
-
Offered by
عن
This is Course 2 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development. The goal of this course is to prepare you to build your professional tech sales portfolio, and develop and leverage your personal and professional brand. You will be primed to ace your interview and leave a lasting impression on your future employer. These skills will get you in the door of a fast-growing tech company and launch your tech sales career. Course 2 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. By the end of the course, you will be able to: - Develop an understanding of the tech industry landscape in order to cultivate a long term career plan - Construct an intimate understanding of your audience and express a personal story that is unforgettable - Formulate a results-driven professional portfolio that showcases your track record and sets you apart from other candidates - Create a lasting impression through the interview process To be successful in this course, you should have: - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined) - Baseline computer literacy (you must be able to use a word processor, web search, and email) - Familiarity with social media, including LinkedIn - Ability and willingness to learn new technology tools - Motivation to grow personally and professionally - Hunger for feedback and coaching - Successfully completed Course 1 in this trainingالوحدات
Introduction to Course
1
Discussions
- Meet and Greet
3
Videos
- Foundations for Interviewing with Confidence
- Course Introduction: Foundations for Interviewing with Confidence
- Instructor Introduction: Jarek Coles
1
Readings
- Syllabus
Envisioning the Future of Work
1
Assignment
- Practice Quiz: Envisioning the Future of Work
2
Videos
- The Future of Work
- Current Trends in Sales and Sales Development
1
Readings
- Skill Shift: Automation and the Future of the Workforce
Exploring Tech Sales as a Human-Centered Discipline
1
Assignment
- Practice Quiz: Exploring Tech Sales as a Human-Centered Discipline
2
Videos
- Exploring Tech Sales as a Human-Centered Discipline
- The Importance of Empathy in the SDR Role
1
Readings
- The Story of Sales
Orienting Yourself to Remote Work
1
Assignment
- Practice Quiz: Orienting Yourself to Remote Work
1
Videos
- Orienting Yourself to Remote Work
2
Readings
- Strategies for Effective WFH - Work From Home
- Mindfulness Playbook
Introduction to Building Your Network
2
Assignment
- Practice Quiz - Introduction to Building Your Network
- Graded Quiz: Unlocking a Rewarding Career
1
Discussions
- How Will You Nurture Your Network?
4
Videos
- Introduction to Building Your Network
- Nurturing Your Network
- Introduction to Template Tools to Track Your Network
- Review of Week 1: Unlock a Rewarding Career
1
Readings
- Networking Sites
Empathizing With Your Audience
1
Assignment
- Practice Quiz: Empathizing With Your Audience
1
Videos
- Empathizing with Your Interviewers
2
Readings
- Interview Visualization Exercises
- Interviewing with Confidence Workbook
Owning Your Story
1
Assignment
- Practice Quiz: Owning Your Story
1
Discussions
- Sharing the First Draft of My 60-Second Story
1
Videos
- Interviewing with Confidence - The Art of Storytelling
3
Readings
- Personal Branding Playbook
- Storytelling Template
- My 60-Second Story
Standing Out from the Crowd
1
Assignment
- Practice Quiz: Standing Out from the Crowd
2
Videos
- Standing Out from the Crowd
- Speaking to Your Experience
1
Readings
- Interviewing with Confidence Playbook
Avoiding Scriptedness in Interviews
1
Assignment
- Practice Quiz: Avoiding Scriptedness in Interviews
1
Peer Review
- My 60-Second Story
1
Discussions
- Strategies for Interviewing with Confidence
4
Videos
- How to Avoid Sounding Scripted
- Tips for Creating Personal Interview Rituals
- Review of Week 2: Build Your Personal Brand
- Peer Review Instructions and Sample - Week 2
Focusing on Results in Your Resume
1
Assignment
- Practice Quiz: Focusing on Results in Your Resume
3
Videos
- Introduction to Personal Branding the SV Academy Way
- Personal Branding for SDRs
- Resume Building for SDRs
2
Readings
- Personal Branding Playbook
- Resume Building The SV Academy Way
Presenting Your Track Record Through LinkedIn
1
Assignment
- Practice Quiz: Presenting Your Track Record through LinkedIn
1
Videos
- Presenting Your Track Record: LinkedIn Summary and Photo
2
Readings
- How to Optimize Your LinkedIn Profile for Storytelling
- LinkedIn Prospecting Playbook
Sharing Your Story Through Your Online Presence
1
Assignment
- Practice Quiz: Sharing Your Story through Your Online Presence
1
Peer Review
- Personal Branding: LinkedIn Profile
1
Discussions
- Using LinkedIn Strategically
3
Videos
- Sharing Your Story through Your Online Presence
- Review: Create a Powerful Professional Portfolio
- Peer Review Instructions and Sample - Week 3
Understanding the Tech Interview Process
1
Assignment
- Practice Quiz: Understanding the Tech Interview Process
6
Videos
- Stages of the Tech Interview Process
- SaaS Interview Formats and Strategies
- Effective Openings and Closings to a Sales Interview
- How to Research a Company to Get the Job
- Ask Great Questions
- Interviewing with Confidence: Getting Started
Crafting a Perfect Interview Response
1
Assignment
- Practice Quiz: Crafting a Perfect Interview Response
1
Discussions
- Interview Preparation Exercises
5
Videos
- Interviewing with Confidence: A Refresher on How to Prepare
- The Most Common Interview Questions: Tell Me about Yourself
- The Most Common Interview Questions: Why Sales?
- The Most Common Interview Questions: Why this Company?
- Using the Terminology of the Role You're Interviewing for
1
Readings
- Practicing with an Interview Response Database
Writing an Unforgettable "Thank You" Email
1
Assignment
- Practice Quiz: Writing an Unforgettable "Thank You" Email
1
Discussions
- Example "Thank You" Emails
2
Videos
- It's More than Appreciation: The Importance of the Thank-You Email after an Interview
- Thank-You Emails in an SDR Context
Unleashing Your Inner Genius Through Role-Play
1
Assignment
- Practice Quiz: Unleashing Your Inner Genius through Role-Play
1
Peer Review
- Crafting a Perfect Interview Response
1
Discussions
- Preparing for the Interview
7
Videos
- Preparing to be Agile in an Interview
- Improv in Mock Calls
- SV Academy Ambassadors: Preparing for Interviews
- SV Academy Ambassadors: Excelling at Your Interviews
- Review of Week 4: Become an Interview Superstar
- Course Review: Foundations for Interviewing with Confidence
- Peer Review Instructions and Sample - Week 4
1
Readings
- Improv Exercises
Auto Summary
"Foundations for Interviewing with Confidence" is an essential course for anyone looking to break into the tech industry, specifically focusing on non-technical roles in sales. This second installment in the Salesforce Sales Development Representative (SDR) Professional Certificate series builds on the groundwork laid in the first course, "Groundwork for Success in Sales Development." Under the expert guidance of Coursera, this foundational course empowers learners to create a compelling professional tech sales portfolio and develop a strong personal and professional brand. The curriculum is designed to equip you with the skills needed to excel in interviews and make a memorable impression on potential employers, paving the way for a successful career in tech sales. Throughout the course, you will: - Gain a comprehensive understanding of the tech industry to inform your long-term career strategy. - Learn to craft a personal narrative that resonates with your audience. - Build a results-oriented professional portfolio that highlights your achievements and differentiates you from other candidates. - Master the art of leaving a lasting impact during the interview process. Ideal candidates for this course should possess basic communication skills, computer literacy, familiarity with social media platforms like LinkedIn, and a strong desire for personal and professional growth. Successful completion of the first course in the series is also required. The course spans 1140 minutes and is available through Coursera's Starter and Professional subscription plans. Whether you're new to the tech industry or looking to refine your interview skills, this course offers the foundational knowledge and practical tools to help you succeed. Join "Foundations for Interviewing with Confidence" and take the next step towards launching your career in tech sales with confidence and competence.

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Mandy Bynum Mc Laughlin

Lara Arabi