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Global Impact: Cross-Cultural Management
  • Level Foundation
  • المدة 18 ساعات hours
  • الطبع بواسطة University of Illinois Urbana-Champaign
  • Offered by

عن

With globalization, multiculturalism is on the rise. Managers need to lead a workforce composed of individuals from diverse cultural backgrounds. Managers need to negotiate and cooperate with organizations from diverse cultures; they need to know about the effects that diverse cultures can have on business practices. This course introduces the fundamentals of multicultural management by describing the impact of culture on interpersonal processes in organizations, discussing how culture shapes communication, leadership, negotiation, and teamwork. Upon successful completion of this course, you will be able to: - understand how national cultures affect managerial activities such as communication, teamwork, negotiation, and leadership, - detect cultural differences and how to prevent & solve misunderstandings, - compare the culture of two countries using an instrument labeled “The Culture Map”, - improve your cross-cultural sensitivity, and - develop skills to diagnose cross-cultural issues and to come to a compromise.

الوحدات

About the Course

    • 2 Videos
    • 3 Readings
    • 1 Quiz
    • 1 Plugin
Show info about module content

2 Videos

  • Meet Your Instructor: Tina Girndt-Clougherty
  • The Impact of the Gies Community

3 Readings

  • Syllabus
  • About the Discussion Forums
  • Online Education at Gies College of Business

1 Quiz

  • Orientation Quiz

About Your Classmates

    • 1 Readings
    • 1 Discussion
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1 Discussions

  • Getting to Know Your Classmates

1 Readings

  • Updating Your Profile

Module 1 Information

    • 2 Readings
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2 Readings

  • Module 1 Overview
  • Module 1 Lecture Transcripts

Lesson 1.1: Verbal Communication Across Cultures

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Verbal Communication Across Cultures

1 Quiz

  • Lesson 1.1 Practice Quiz

Lesson 1.2: Nonverbal Communication Across Cultures

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Nonverbal Communication Across Cultures

1 Quiz

  • Lesson 1.2 Practice Quiz

Lesson 1.3: Explicit Versus Implicit Communication

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Explicit Versus Implicit Communication

1 Quiz

  • Lesson 1.3 Practice Quiz

Lesson 1.4: Silence Across Cultures

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Silence Across Cultures

1 Quiz

  • Lesson 1.4 Practice Quiz

Lesson 1.5: Seeking Versus Avoiding Confrontation

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Seeking Versus Avoiding Confrontation

1 Quiz

  • Lesson 1.5 Practice Quiz

Lesson 1.6: Cultural Misunderstandings

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Cultural Misunderstandings

1 Quiz

  • Lesson 1.6 Practice Quiz

Lesson 1.7: Cultural Compromise and Reconciliation

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Cultural Compromise and Reconciliation

1 Quiz

  • Lesson 1.7 Practice Quiz

Module 1 Graded Activities

    • 1 Quiz
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1 Quiz

  • Communication Across Cultures Graded Quiz

Module 2 Information

    • 2 Readings
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2 Readings

  • Module 2 Overview
  • Module 2 Lecture Transcripts

Lesson 2.1: Diversity Types

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Diversity Types

1 Quiz

  • Lesson 2.1 Practice Quiz

Lesson 2.2: Diversity Costs

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Diversity Costs

1 Quiz

  • Lesson 2.2 Practice Quiz

Lesson 2.3: Diversity Benefits

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Diversity Benefits

1 Quiz

  • Lesson 2.3 Practice Quiz

Lesson 2.4: Process of Teamwork

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Process of Teamwork

1 Quiz

  • Lesson 2.4 Practice Quiz

Lesson 2.5: Virtual Teams

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Virtual Teams

1 Quiz

  • Lesson 2.5 Practice Quiz

Module 2 Graded Activities

    • 1 Videos
    • 1 Readings
    • 1 Quiz
    • 1 Assignment
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1 Assignment

  • Video Exercise: What Norms Must the Team Discuss?

1 Videos

  • What norms must the team discuss?

1 Readings

  • Before Starting the Video Exercise Instructions

1 Quiz

  • Team Diversity Graded Quiz

Module 3 Information

    • 2 Readings
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2 Readings

  • Module 3 Overview
  • Module 3 Lecture Transcripts

Lesson 3.1: Negotiation Fundamentals

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Negotiation Fundamentals

1 Quiz

  • Lesson 3.1 Practice Quiz

Lesson 3.2: Individualism and Negotiation

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Individualism and Negotiation

1 Quiz

  • Lesson 3.2 Practice Quiz

Lesson 3.3: Trust-Building and Negotiation

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Trust-Building and Negotiation

1 Quiz

  • Lesson 3.3 Practice Quiz

Lesson 3.4: Thinking Styles and Negotiation

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Thinking Styles and Negotiation

1 Quiz

  • Lesson 3.4 Practice Quiz

Lesson 3.5: Other Negotiation Styles

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Other Negotiation Styles

1 Quiz

  • Lesson 3.5 Practice Quiz

Module 3 Graded Activities

    • 1 Quiz
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1 Quiz

  • Negotiation Across Cultures Graded Quiz

Module 4 Information

    • 1 Videos
    • 2 Readings
    • 1 Quiz
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1 Videos

  • Module 4 Introduction

2 Readings

  • Module 4 Overview
  • Module 4 Lecture Transcripts

1 Quiz

  • Lesson 4.0 Practice Quiz

Lesson 4.1: Hierarchical and Egalitarian Leadership

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Hierarchical and Egalitarian Leadership

1 Quiz

  • Lesson 4.1 Practice Quiz

Lesson 4.2: Decision Making Across Cultures

    • 1 Videos
    • 1 Quiz
Show info about module content

1 Videos

  • Decision Making Across Cultures

1 Quiz

  • Lesson 4.2 Practice Quiz

Lesson 4.3: Feedback and Persuasion Across Cultures

    • 2 Videos
    • 1 Quiz
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2 Videos

  • Feedback Across Cultures
  • Persuasion Across Cultures

1 Quiz

  • Lesson 4.3 Practice Quiz

Lesson 4.4: Time Management Across Cultures

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Time Management Across Cultures

1 Quiz

  • Lesson 4.4 Practice Quiz

Lesson 4.5: Implicit Theory Model of Leadership and Western Leadership Bias

    • 2 Videos
    • 1 Quiz
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2 Videos

  • Implicit Theory Model of Leadership
  • Western Leadership Bias

1 Quiz

  • Lesson 4.5 Practice Quiz

Module 4 Graded Activities

    • 1 Quiz
    • 1 PeerReview
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1 Peer Review

  • Cultural Comparison

1 Quiz

  • Leadership Across Cultures Graded Quiz

Course Conclusion

    • 1 Videos
    • 2 Readings
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1 Videos

  • Learn on Your Terms

2 Readings

  • Congratulations on completing the course!
  • Get Your Course Certificate

Auto Summary

Embark on a transformative learning journey with "Global Impact: Cross-Cultural Management," an essential course for navigating the complexities of today's globalized business landscape. Designed for the Business & Management domain, this foundation-level course is meticulously crafted to equip managers with the skills to lead and collaborate effectively within culturally diverse work environments. Guided by expert insights from Coursera, this comprehensive program delves into the fundamentals of multicultural management. Learners will explore the profound impact of culture on key organizational processes such as communication, leadership, negotiation, and teamwork. Through detailed modules, you will: - Gain a deep understanding of how national cultures influence managerial activities. - Learn to identify cultural differences and develop strategies to prevent and resolve misunderstandings. - Utilize "The Culture Map" to compare and analyze cultural frameworks of different countries. - Enhance your cross-cultural sensitivity and diagnostic skills to address and mediate cultural issues effectively. Spanning a total duration of 1080 minutes, this course offers flexible learning through a Starter subscription, making it accessible for those committed to advancing their cross-cultural management capabilities. Ideal for aspiring and current managers, this course promises to enrich your professional toolkit, positioning you for success in a diverse and interconnected world. Enroll now to elevate your management proficiency and drive impactful, inclusive leadership.

Tina Girndt-Clougherty
Instructor

Tina Girndt-Clougherty