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How to Become a Trusted Advisor with Jagdish Sheth
  • Level Foundation
  • المدة 7 ساعات hours
  • الطبع بواسطة Kennesaw State University
  • Offered by

عن

With the digitization of information, most expertise is now available online with search engines such as Google. Therefore, experts for hire for certified occupations such as law, medicine, and accounting are likely to be automated and commodified. As a result, one has to transition from an expert for hire to a trusted advisor. This course, taught by Professor Jagdish Sheth, 2020 Padma Bhushan Award winner for Literature and Education, is based on interviews with more than 30 CEOs and chairmans of very large enterprises with the goal of identifying attributes of a trusted advisor. We highlight 7 specific attributes of great advisors including integrity, empathy, selfless independence, and big picture thinking. The best trusted advisors are those who have experienced adversity in their own lives.

الوحدات

Course Information

    • 1 Videos
    • 3 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Meet and Greet

1 Videos

  • Course Intro

3 Readings

  • About this course
  • About the Assignments
  • Discussion Forum Guidleines

How to Become a Trusted Advisor (Part One)

    • 9 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Meet and Greet
  • "Becoming a Trusted Advisor" Discussion

9 Videos

  • How to Become a Trusted Advisor - 01
  • How to Become a Trusted Advisor - 02
  • How to Become a Trusted Advisor - 03
  • How to Become a Trusted Advisor - 04
  • How to Become a Trusted Advisor - 05
  • How to Become a Trusted Advisor - 06
  • How to Become a Trusted Advisor - 07
  • How to Become a Trusted Advisor - 08
  • How to Become a Trusted Advisor - 09

1 Readings

  • Discussion Forum Guidleines

How to Become a Trusted Advisor (Part Two)

    • 10 Videos
    • 2 Assignment
Show info about module content

2 Assignment

  • Module 1 Practice Quiz
  • Module 1 Summative Quiz

10 Videos

  • How to Become a Trusted Advisor - 10
  • How to Become a Trusted Advisor - 11
  • How to Become a Trusted Advisor - 12
  • How to Become a Trusted Advisor - 13
  • How to Become a Trusted Advisor - 14
  • How to Become a Trusted Advisor - 15
  • How to Become a Trusted Advisor - 16
  • How to Become a Trusted Advisor - 17
  • How to Become a Trusted Advisor - 18
  • How to Become a Trusted Advisor - 19

How Companies Gain Competitive Advantage Through Customer Loyalty (Part One)

    • 9 Videos
    • 1 Discussion
Show info about module content

1 Discussions

  • General "Customer Loyalty" Discussion

9 Videos

  • Gaining Competitive Advantage Through Customer Loyalty - 01
  • Gaining Competitive Advantage Through Customer Loyalty - 02
  • Gaining Competitive Advantage Through Customer Loyalty - 03
  • Gaining Competitive Advantage Through Customer Loyalty - 04
  • Gaining Competitive Advantage Through Customer Loyalty - 05
  • Gaining Competitive Advantage Through Customer Loyalty - 06
  • Gaining Competitive Advantage Through Customer Loyalty - 07
  • Gaining Competitive Advantage Through Customer Loyalty - 08
  • Gaining Competitive Advantage Through Customer Loyalty - 09

How Companies Gain Competitive Advantage Through Customer Loyalty (Part Two)

    • 9 Videos
    • 1 Readings
    • 2 Assignment
Show info about module content

2 Assignment

  • Module 2 Practice Quiz
  • Module 2 Summative Quiz

9 Videos

  • Gaining Competitive Advantage Through Customer Loyalty - 10
  • Gaining Competitive Advantage Through Customer Loyalty - 11
  • Gaining Competitive Advantage Through Customer Loyalty - 12
  • Gaining Competitive Advantage Through Customer Loyalty - 13
  • Gaining Competitive Advantage Through Customer Loyalty - 14
  • Gaining Competitive Advantage Through Customer Loyalty - 15
  • Gaining Competitive Advantage Through Customer Loyalty - 16
  • Gaining Competitive Advantage Through Customer Loyalty - 17
  • Gaining Competitive Advantage Through Customer Loyalty - 18

1 Readings

  • The Soul of a Great Professional

Final Project (Peer Reviewed)

    • 1 PeerReview
Show info about module content

1 Peer Review

  • Submit Your Project Here

Auto Summary

Transform into a trusted advisor with insights from renowned Professor Jagdish Sheth. This foundational course, ideal for business and management enthusiasts, explores key attributes of trusted advisors through interviews with over 30 top executives. Spanning 420 minutes, it emphasizes integrity, empathy, and big-picture thinking. Available on Coursera with Starter and Professional subscription options, it's perfect for those aiming to elevate their advisory skills in a digital age.

Jagdish Sheth
Instructor

Jagdish Sheth