- Level Foundation
- المدة 11 ساعات hours
- الطبع بواسطة University of Colorado Boulder
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Offered by
عن
Recently revised and updated! Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.الوحدات
Introduction to the Week
1
Discussions
- Intro
2
Videos
- Introduction to the Course
- Summary of Course
Theories of Communication
3
Videos
- 1- Theories of Communication
- 2- Communication as Transmission
- 3- Communication as Social Construction
1
Readings
- Animation Video Introduction
Hidden Forces of Group Communication
3
Videos
- 4- Context (Professional and Civic, Difference Between Groups and Teams)
- 5- Interaction Design
- 6- Systems and Institutions
Week 1 Assessments
1
Assignment
- Week 1
1
Discussions
- Application- Rethinking Communication
Introduction to the Week
1
Videos
- Intro - Importance of Group Development and Decision Making
Group Development
3
Videos
- 1- Socialization, Norms, and Roles
- 2- Phase Models of Group Development
- 3- Multiple Sequence Model of Group Development
Decision Making
3
Videos
- 4- Hidden Traps in Decision Making
- 5- Practices for Making Better Decisions
- 6- Creativity and Innovation
Week 2 Assessments
1
Assignment
- Week 2
1
Peer Review
- Application Assignment: Movie Analysis
1
Discussions
- Application- Group Development and Decision Making
Introduction to the Week
1
Videos
- Intro- Importance of Managing Conflict and Appreciating Difference and Diversity
Managing Group Conflict
3
Videos
- 1- How to have a Good Fight
- 2- Choosing the Right Words
- 3- Basics of Effective Negotiation
Appreciating Difference and Diversity
3
Videos
- 4- Diversity Matters
- 5- Understanding Identity
- 6- Communication and Gender
Week 3 Assessments
1
Assignment
- Week 3
1
Discussions
- Application- Conflict, Difference, and Diversity
Introduction to the Week
1
Videos
- Intro- Importance of Understanding Technology for Group Communication
Key Aspects of Technology and Group Interaction
3
Videos
- 1- Virtual Work
- 2- How Groups are Using Technology
- 3- Models - Media Richness and Dual Capacity
Further Considerations
3
Videos
- 4- Practical Considerations for Technology
- 5- Conceptual Considerations for Technology
- 6- Sociomateriality
Week 4 Assessments
1
Assignment
- Module 4 Quiz
1
Discussions
- Application- Technology and Group Communication
Final Course Assignment
1
Peer Review
- Case Study Creation
Extending Your Knowledge Beyond This Course
1
Readings
- Suggested Readings
Auto Summary
Unlock the power of effective teamwork with the "Teamwork Skills: Communicating Effectively in Groups" course, designed for professionals and individuals eager to enhance their collaborative abilities. This foundational course, offered by Coursera, delves into the essential aspects of group communication within the Business & Management domain. Led by expert instructors, the course equips learners with the skills to make better decisions, foster creativity and innovation, manage conflicts, and handle challenging group dynamics. Participants will also master negotiation techniques, improve virtual communication, and gain a comprehensive understanding of human interactions to boost team effectiveness. Spanning 660 minutes, this recently updated course offers flexible subscription options, including Starter, Professional, and Paid plans, making it accessible for various learning needs. Ideal for anyone looking to refine their teamwork skills and excel in both professional and personal settings, this course promises to transform your approach to group communication and collaboration.

Matthew A. Koschmann, PhD