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Delivering Quality Work with Agility
  • Level Foundation
  • المدة 2 ساعات hours
  • الطبع بواسطة IBM
  • Offered by

عن

When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients. In order to deliver good quality work you need to know how to do efficiently do research and how to deliver it. This short course will teach you exactly that, and even more skills that are essential to being able to deliver quality work. The course is designed to teach you how to do this using a five-step process. The skills that this course teaches are fundamental skills that you will need in order to be successful in your professional life. The content you learn in this course will be applicable to your everyday work-life and will be a stepping stone in your path to success. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

الوحدات

Delivering Quality Work with Agility: An overview

    • 2 Videos
    • 2 Readings
Show info about module content

2 Videos

  • Why is it important to be agile to deliver quality work?
  • You can deliver quality work with agility

2 Readings

  • How can you apply the agility principles at work?
  • What will you take away from this course?

Topic 1: What do I need to know?

    • 3 Videos
    • 2 Readings
Show info about module content

3 Videos

  • Let’s begin with the first topic
  • Think about it!
  • Recap

2 Readings

  • Elements of your work landscape
  • Try this five-step process to deliver quality work

Topic 2: How do I prepare?

    • 4 Videos
    • 5 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Practice Quiz: Developing a preliminary action plan

4 Videos

  • Let’s move to the second topic
  • What happens when you don’t ask questions?
  • Build a preliminary action plan
  • Recap

5 Readings

  • Various factors can impede your ability to understand an assignment
  • What stops you from asking questions?
  • What are you going to do to overcome these challenges?
  • Here are a few questions that you can ask
  • Developing a preliminary action plan

Topic 3: How do I do my research?

    • 3 Videos
    • 4 Readings
Show info about module content

3 Videos

  • Let’s move to the third topic
  • Make sure that you collect as much information as you can
  • Recap

4 Readings

  • Susie gets a research request from her manager
  • What are some barriers to doing effective research?
  • Analyze the collected information to derive meaning
  • Sandeep receives a request

Topic 4: How do I decide what to do?

    • 3 Videos
    • 6 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Practice Quiz: How should Roopam approach the request?

3 Videos

  • Let’s move to the fourth topic
  • How much is too much?
  • Recap

6 Readings

  • How can you come up with different solutions?
  • What challenges do you face when generating solutions?
  • Use these evaluation techniques
  • How do you know you've done enough evaluation?
  • Let's hear the story of Roger and his team
  • The final test for your plan

Topic 5: How do I do it?

    • 3 Videos
Show info about module content

3 Videos

  • Let’s move to the fifth topic
  • Tips to effectively execute your plan of action
  • Recap

Topic 6: How do I deliver it?

    • 3 Videos
    • 1 Readings
Show info about module content

3 Videos

  • Let’s move to the sixth topic
  • How do you know that your delivery is successful?
  • Recap

1 Readings

  • Use this checklist to ensure successful delivery

Topic 7: Who benefits when I deliver quality work?

    • 2 Videos
    • 2 Readings
Show info about module content

2 Videos

  • Let’s move to the seventh topic
  • Recap

2 Readings

  • Delivering quality work helps not only your requestor but also you
  • Your mindset affects your approach

Course-end Assessment

    • 1 Readings
    • 2 Assignment
Show info about module content

2 Assignment

  • Practice Quiz: Delivering Quality Work with Agility
  • Graded Quiz: Delivering Quality Work with Agility

1 Readings

  • Congratulations and next steps.

Auto Summary

"Delivering Quality Work with Agility" is a foundational course in personal development, offered by Coursera and taught by IBM. It focuses on delivering consistent, high-quality work efficiently using a five-step process. Ideal for professionals seeking to enhance their research and delivery skills, the course spans 120 minutes and is part of the People and Soft Skills for Professional and Personal Success Specialization. Subscription options include Starter and Professional plans.

IBM Skills Network Team
Instructor

IBM Skills Network Team