Soft Skills: Deliver Quality Work with Agility

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When submitting work in a professional setting, it is crucial to meet both the quality and time expectations set by your employer. This short course will teach you about how to deliver quality work with consistency and efficiency.

Effective research skills play a vital role in ensuring the delivery of quality work. By taking this short, self-paced course, you will learn exactly how to do that. You will also learn a variety of other skills that are essential such as a five-step process that will teach you how to create and deliver quality work.

The skills taught in this course are fundamental skills that are important in any job you may have, especially office or business-related jobs. The content provided in this course is applicable to your everyday work-life and will be a stepping stone in your path to success.

This course is part of the People and Power Skills Professional Certificate from IBM.

What you will learn

• Deliver work consistently and in a timely manner

• Apply a five-step process that will help you deliver high quality work

• Create and deliver work that helps solves problems and reduces effort for the person or group requesting it

• Become a trusted advisor to clients and colleagues by working with agility while applying the quality work process

Syllabus

The course is composed of the following lessons:

- Delivering Quality Work with Agility: An overview

- About the Course

- Topic 1: What do I need to know?

- Topic 2: How do I prepare?

- Topic 3: How do I do my research?

- Topic 4: How do I decide what to do?

- Topic 5: How do I do it?

- Topic 6: How do I deliver it?

- Topic 7: Who benefits when I deliver quality work?

- Course-end Assessment

Auto Summary

Enhance your professional skills with "Soft Skills: Deliver Quality Work with Agility," a foundation-level course focused on personal development. Offered by edX and part of IBM's People and Power Skills Professional Certificate, this self-paced course teaches essential research and efficiency techniques to consistently deliver high-quality work. Ideal for anyone in office or business roles, the course covers a five-step process to boost your productivity and success. Available through a professional subscription.