Monthly Subscription Starting at AED 99 + VAT

Building High-Performing Teams
  • Level Foundation
  • المدة 12 ساعات hours
  • الطبع بواسطة University of Pennsylvania
  • Offered by

عن

Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course helps you understand the problems that hurt productivity, and gives you tools for creating positive change. This course also guides you through creating the ground rules and structure needed to set your team up for success. You gain the skills to diagnose issues such as conflicts, groupthink and lack of commitment in your team before they get out of control. The course offers frameworks to adjust team behaviors and get the best performance out of your people. You also understand frequent stumbling blocks for common team types, such as startups and virtual teams, and learn solutions tailored to each one.

الوحدات

Syllabus

    • 1 Readings
Show info about module content

1 Readings

  • Syllabus

About Dr. Legatt & Dr. Newberry

    • 1 Readings
Show info about module content

1 Readings

  • Meet Drs. Legatt & Newberry

Introduction

    • 1 Videos
Show info about module content

1 Videos

  • 1.1 Overview

Setting Team Foundations

    • 7 Videos
    • 4 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Setting Team Foundations

1 Peer Review

  • Creating a Charter

7 Videos

  • 1.2 Team Culture
  • 1.3 Goals: Getting SMART
  • 1.4 Goals: Answering the WIIFM Question
  • 1.5 Team Roles
  • 1.6 Setting Norms for Communication
  • 1.7 Setting Norms for Decision-making and Conflict
  • 1.8 Interview: Mike Barger

4 Readings

  • The Foundations of High-Performing Teams
  • A Small Data Approach to Managing Teams
  • Why WIIFM Matters
  • Example of a Charter

Diagnosing Team Problems

    • 9 Videos
    • 3 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Diagnosing Team Problems

1 Peer Review

  • GM Team Dispute

9 Videos

  • 2.1 Overview
  • 2.2 The Sources of Team Misalignments
  • 2.3 Environmental Misalignments
  • 2.4 Individual Misalignments
  • 2.5 Assignment - GM Case
  • 2.6 Team Culture Types
  • 2.7 Misalignments Checklist
  • 2.8 Taking the Team Temperature
  • 2.9 Interview: Dr. Jack Gutsche

3 Readings

  • Understanding Your Team’s Culture
  • The Five Biggest Teamwork Ills:
  • Building Psychological Safety in the Workplace

Coaching Emotionally Intelligent Teams

    • 9 Videos
    • 3 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Coaching Emotionally Intelligent Teams

1 Peer Review

  • Helping Your Team Develop Emotional Intelligence

9 Videos

  • 3.1 Overview
  • 3.2 Why Emotional Intelligence Matters
  • 3.3 How to Improve Emotional Intelligence
  • 3.4 Mindfulness Strategies
  • 3.5 Google’s Search Inside Yourself
  • 3.6 Mindful Coaching and Feedback Conversations
  • 3.7 Overview of Verisk Analytics
  • 3.8 Interview with Renee Torchia
  • 3.9 Recap

3 Readings

  • Feedforward Forbes
  • Five Tips on Coaching for Emotional Intelligence
  • Interview with Chade Meng-Tan, Google Jolly Good Fellow and Author of Search Inside Yourself

Managing Common Team Types

    • 9 Videos
    • 4 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Managing Common Team Types

1 Peer Review

  • Overcoming Pain Point in Team Behavior

9 Videos

  • 4.1 Overview
  • 4.2 Remote Teams
  • 4.3 Startup Teams
  • 4.4 Product Development Teams
  • 4.5 IDEO’s Research Methods for Product Development Teams
  • 4.6 Committees
  • 4.7 Norm Setting for Committees
  • 4.8 Recap
  • Interview with Anthony Maher

4 Readings

  • Committees
  • Building a Strong Startup Team Culture
  • How to be the Best Virtual Teammate
  • How to Innovate Like An Olympian

Auto Summary

"Building High-Performing Teams" is a foundational Business & Management course on Coursera, designed to help you understand and overcome common team challenges. Taught by an expert instructor, it provides tools and frameworks to enhance team productivity, address conflicts, and tailor solutions for different team types. With 720 minutes of content, this course is ideal for those looking to foster a successful and cohesive team environment. Available through a Starter subscription, it's perfect for professionals aiming to boost team performance.

Derek Newberry, Ph.D.
Instructors

Derek Newberry, Ph.D.

Dr. Aviva Legatt
Instructors

Dr. Aviva Legatt