- Level Foundation
- المدة 13 ساعات hours
- الطبع بواسطة The State University of New York
-
Offered by
عن
As the world changes dramatically around us, leadership skills are necessary to help keep the population safe and healthy. This course emphasizes why it is important to build leadership skills in public health positions and work with diverse teams while immersed in a crisis. The course is designed to help develop effective communication skills necessary to lead a team through conflict and crisis, and build strategies to reach a common goal.الوحدات
Introduction to Communication and Leadership during a Public Health Crisis
1
Videos
- Introduction to Communication and Leadership during a Public Health Crisis
The Qualities of a Leader
1
Discussions
- Leaders in Our Lives: Identifying a Leader
1
Videos
- Leadership
1
Readings
- Qualities of a Leader
Qualities of a Public Health Leader
1
Assignment
- Public Health Leadership: Test Your Knowledge
1
Discussions
- Qualities of a Public Health Leader
1
Videos
- Public Health Leadership
2
Readings
- Learning About Self: Leadership Skills for Public Health
- New Competencies for the Future
Growing as a Public Health Leader
1
Peer Review
- New Peer Review
1
Videos
- Building a Leader
1
Readings
- Refining and Learning Skills
Communication Basics
1
Assignment
- Communication Basics: Test Your Knowledge
1
Discussions
- Summarize Communication Skills
1
Videos
- Effective Communication
2
Readings
- Effective Communication Basics
- Types of Communication
Models of Communication during a Crisis
1
Peer Review
- New Peer Review
1
Discussions
- Crisis Communication: Successes and Failures
3
Readings
- Overview: Communication During a Crisis
- Successful Communication Tips
- Common Communication Failures
Communicating between Professions
1
Assignment
- Communication with Teams: Test Your Knowledge
3
Readings
- Communication in a Health Care Setting
- Communication in the Digital Age
- Avoiding Jargon
Overview of Interprofessional Teams
1
Discussions
- Interprofessional Teams and Teamwork
1
Videos
- Interprofessional Teams
1
Readings
- Interprofessional Teams and Teamwork
Communication Practices for Interprofessional Teams
1
Assignment
- Communication Best Practices: Test Your Knowledge
1
Discussions
- Using Communication Models
4
Readings
- Communication for Interprofessional Teams
- Common Barriers to Interprofessional Communication
- SBAR- Communication Model
- CUS- Communication Model
Best Practices When Working with Teams During a Crisis
1
Assignment
- Best Practices for Teams and Teamwork During a Crisis
3
Readings
- Importance of Communication During a Public Health Crisis
- Managing a Teamwork During COVID
- Stages of a Crisis
Overview of Conflict Resolution
1
Discussions
- New Discussion Prompt
1
Videos
- Conflict Resolution
1
Readings
- Overview: Conflict Resolution
Exploring Best Practices to Conflict Resolution
1
Assignment
- Conflict Resolution Skills: Test Your Knowledge
1
Readings
- Best Practices for Conflict Resolution
Defusing Conflicts
1
Assignment
- Defusing Difficult Situations
1
Peer Review
- New Peer Review
1
Discussions
- Challenging Conversations
1
Readings
- Conflict Management: Difficult Conversations
Auto Summary
This foundational course, "Communication and Leadership during a Public Health Crisis," offered by Coursera, focuses on developing essential leadership and communication skills for managing public health crises. Ideal for those in Business & Management, it emphasizes teamwork and strategic goal-setting. With a duration of 780 minutes, it is available through Starter and Professional subscription options.

Jessica Kruger, Ph.D., CHES