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Introduction to Multinational and Cross-Cultural Teams
  • Level Professional
  • المدة 14 ساعات hours
  • الطبع بواسطة University of California, Davis
  • Offered by

عن

Do you (or do you want to) work on a multinational team? Do you want to become a manager or improve your current management style to get better results? Are you unsure if culture is impacting your ability to communicate and collaborate? If you answered yes to any of these questions, then this course – and its associated specialization – is for you! We have entered an era where multinational and cross-cultural teams are now the norm. As a result, it is nearly impossible to conduct business without interacting with people from places far from home. In order to be an effective manager, one must understand the challenges that arise because of culture, how to navigate them, and, most importantly, turn them into opportunities for success. Thankfully, this is not new. We all have a culture that is unique to ourselves and we have all been part of a team with people different than ourselves. The secret truth is that this has always been an essential tool. We are lucky that now we have incentive to examine it and build the skills to use it. So if you’re ready to learn all about how to be a more effective and valued manager of multinational teams, join us and fill your cross-cultural toolbox!

الوحدات

Getting Started

    • 1 Videos
    • 1 Readings
    • 1 Discussion
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1 Discussions

  • Learning Goals

1 Videos

  • Course Introduction

1 Readings

  • A Note From UC Davis

Introducing Our Professional Panel

    • 8 Readings
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8 Readings

  • Professional Panelist: Anneli Adams
  • Professional Panelist: Manisha Gupta
  • Professional Panelist: Donald James
  • Professional Panelist: Maheedharan Thiagarajan
  • Professional Panelist: Pankaj Mehta
  • Professional Panelist: Renato Junqueira Santos Pereira
  • Professional Panelist: Karine Salanon
  • Professional Panelist: Yu-Chao (Justin) Wang

Module Introduction

    • 1 Videos
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1 Videos

  • Module Introduction

Culture Overview

    • 2 Videos
    • 4 Discussion
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4 Discussions

  • Defining Culture
  • Culture Hub and Spokes
  • Your Cultures
  • Culture of Whales

2 Videos

  • Why Culture Matters
  • Examples of Cultures

Personal Culture

    • 2 Videos
    • 1 Discussion
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1 Discussions

  • Using the Onion Model

2 Videos

  • How Does Culture Show Up In Your Life?
  • The Onion Model

Professional Culture

    • 2 Videos
    • 1 Readings
    • 2 Discussion
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2 Discussions

  • Culture In Your Organization
  • The Iceberg Metaphor

2 Videos

  • Culture In Organizations Is Complex
  • The Iceberg Metaphor

1 Readings

  • Why Culture Matters

Module Review

    • 1 Assignment
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1 Assignment

  • Module 1 Quiz

Module Introduction

    • 1 Videos
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1 Videos

  • Module Introduction

Good Teams

    • 2 Videos
    • 3 Discussion
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3 Discussions

  • Defining Good Teams
  • Applying The Lencioni Model
  • The Evolutionary Roots of Human Teamwork

2 Videos

  • What Makes a Good Team?
  • Defining a Good Team

How Teams Develop

    • 2 Videos
    • 2 Discussion
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2 Discussions

  • Maslow's Hierarchy of Needs
  • Tuckman's Stages of Group Development

2 Videos

  • How Teams Develop
  • The Development of Teams

Diversity and Differences on Teams

    • 1 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Personality Traits

1 Discussions

  • Personalities

1 Videos

  • Diversity On Teams

1 Readings

  • The Big 5 Personality Dimensions

Module Review

    • 1 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Module 2 Quiz

1 Discussions

  • Reflection

1 Videos

  • In Summary

Module Introduction

    • 1 Videos
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1 Videos

  • Module Introduction

What is a Multinational, Cross-Cultural Team?

    • 1 Videos
    • 2 Discussion
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2 Discussions

  • Your Team
  • Does Your Global Team Lack a Teamwork Culture?

1 Videos

  • What is a Multinational, Cross-Cultural Team?

Opportunities and Challenges of Multinational, Cross-Cultural Teams

    • 2 Videos
    • 4 Discussion
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4 Discussions

  • High Functioning Teams
  • Benefits of International Teams
  • Challenges of Multinational, Cross-Cultural Teams
  • Solutions To Managing International Teams

2 Videos

  • The Multinational, Cross-Cultural Team
  • Challenges of a Multinational, Cross-Cultural Team

Other Considerations for Multinational, Cross-Cultural Teams

    • 1 Readings
    • 2 Discussion
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2 Discussions

  • Write Your "Single Story"
  • Reflection

1 Readings

  • TedTalk: The Danger of a Single Story

Module Review

    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Module 3 Quiz

1 Discussions

  • Reflection: Now Describe a High Functioning Team

Module Introduction

    • 1 Videos
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1 Videos

  • Module Introduction

Becoming Culturally Aware

    • 1 Videos
    • 1 Readings
    • 3 Discussion
    • 1 Assignment
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1 Assignment

  • What Do You See?

3 Discussions

  • What Are We Doing Here?
  • Fun With Ambiguous Images
  • Social Media Experiment

1 Videos

  • Becoming Culturally Aware

1 Readings

  • YouTube Video

Responding to Cultural Differences

    • 1 Videos
    • 2 Discussion
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2 Discussions

  • Interviewing Teammates
  • Temporary Tattoo

1 Videos

  • Skills to Respond to Cultural Differences

Reducing Cultural Distance

    • 3 Videos
    • 1 Discussion
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1 Discussions

  • SPLIT Framework

3 Videos

  • SPLIT Framework - Part 1
  • SPLIT Framework - Part 2
  • SPLIT Framework - Part 3

Module Review

    • 1 Assignment
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1 Assignment

  • Module 4 Quiz

Course Summary

    • 1 Videos
    • 1 Discussion
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1 Discussions

  • Self-Reflection

1 Videos

  • Course Summary

Auto Summary

Embark on a transformative journey with "Introduction to Multinational and Cross-Cultural Teams," an essential course in the Business & Management domain designed to elevate your management skills in today's globalized world. Led by industry experts through Coursera, this professional-level course delves into the complexities and opportunities of working within diverse, multinational teams. Over the span of 840 minutes, you'll explore how cultural differences impact communication and collaboration, and you'll gain practical strategies to turn these challenges into strengths. This course is perfect for current and aspiring managers looking to enhance their effectiveness and value in a multicultural environment. Two subscription options are available: Starter and Professional, providing flexible access to suit your educational needs. Enroll now to build your cross-cultural toolbox and become an adept leader in the international business landscape.

Daniel Student
Instructors

Daniel Student

Dr. Cleveland Justis
Instructors

Dr. Cleveland Justis