Generative AI for Business Leaders
This condensed course is designed to equip business leaders with an essential understanding of generative artificial intelligence.
Advertising with Meta
This Pathway will throw light upon how it is imperative for individuals and businesses to employ Cybersecurity in the usage of IoT.
How Google does Machine Learning
This course explores what ML is and what problems it can solve. The course also discusses best practices for implementing machine learning.
دوراتنا
Fashion Retail Transformation
In this course, Parsons faculty and industry experts dive deep into the transformation of fashion retail. You’ll explore the fusion of retail and entertainment and the increasing importance of omnichannel client relationships. Through an examination of disruptive retail innovations, such as on-demand delivery and virtual reality, you’ll learn how industry leaders are keeping up with customer expectations. You’ll look at e-commerce strategies through the lens of listening to and applying customer feedback and how brands stay relevant in the direct-to-consumer marketplace.
- مقدم بواسطة
التعلم الذاتي 
10 ساعات 
الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
ChatGPT with Python: Build a Chatbot With the OpenAI API
Did you know that a sophisticated AI chatbot could dramatically reduce customer service costs while improving customer satisfaction? In this hands-on project, 'ChatGPT with Python: Build a chatbot with the OpenAI API', you'll utilise the backend capabilities of OpenAI's ChatGPT API to design and build an AI-powered Tech Support Chat that achieves this exact goal for your company, ZooCorp.
- مقدم بواسطة
- التعلم الذاتي
- 2 ساعات
- الإنجليزية
مجاني
اعرف المزيد
Python NLTK for Beginners: Customer Satisfaction Analysis
In this 2-hour course, we'll learn to analyze customer reviews for an online women's clothing shop. Our task is determining which clothing category (Tops, Bottoms, Jackets, Dresses, or Intimate) has higher customer satisfaction. The data consists of text reviews, and we'll use Python with pandas for data manipulation and the NLTK module for text preprocessing and sentiment analysis. Prior knowledge of Python and pandas is required. By the end of the course, learners will gain practical experience in text data analysis and customer sentiment evaluation.
- مقدم بواسطة
- التعلم الذاتي
- 3 ساعات
- الإنجليزية
مجاني
اعرف المزيدCustomer Relationship Management
Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to customer segmentation and loyalty programs. The course is designed in three stages, each building upon the previous one, and includes self-paced learning with pre-recorded video lectures, exercises, and interactive quizzes.
- مقدم بواسطة
- التعلم الذاتي
- 9 ساعات
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Create a Customer Satisfaction Survey in Qualtrics
By the end of this project, you will discover how to create a basic Customer Satisfaction survey in Qualtrics. This type of study will help your business more accurately understand how customers in various segments feel about your business or a particular product or service. These studies can be very important to an organization because they can help you gauge an overall level of satisfaction with your business or with the purchase of one of your products or service lines.
- مقدم بواسطة
- التعلم الذاتي
- 3 ساعات
- الإنجليزية
مجاني
اعرف المزيد
Survey analysis to Gain Marketing Insights
How do consumers see your brand relative to your competitors? How should a new product be positioned when it’s launched? Which customer segments are most interested in our current offerings? For these questions and many others, surveys remain the tried and true method for gaining marketing insights. From one-off customer satisfaction surveys to brand tracking surveys that are administered on a continuous basis, they provide the information that marketers need to understand how their products, services and brands are seen by consumers.
- مقدم بواسطة
- التعلم الذاتي
- 6 ساعات
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Improve Business Performance with Google Forms
By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company.
- مقدم بواسطة
- التعلم الذاتي
- 2 ساعات
- الإنجليزية
مجاني
اعرف المزيد
How to improve customer satisfaction on Facebook
In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook.
By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.
- مقدم بواسطة
- التعلم الذاتي
- 3 ساعات
- الإنجليزية
مجاني
اعرف المزيد
Improve Business Performance with Microsoft Forms
Microsoft Forms can serve as a tool to help you survey both external and internal stakeholders as you work on improving your business performance. Business leaders can gain a 360 degree view of their business - or particular product or service line - through the use of surveys.
- مقدم بواسطة
- التعلم الذاتي
- 3 ساعات
- الإنجليزية
مجاني
اعرف المزيد
Create surveys with Qualtrics
In this project you will learn how to create a survey using Qualtrics . We will create one for Customer satisfaction. This is critical as it tells us if our customer will come back and buy more from us.
- مقدم بواسطة
- التعلم الذاتي
- 2 ساعات
- الإنجليزية
مجاني
اعرف المزيد
E-commerce logistics and Last Mile
High demand in the E-commerce market and the transportation of products are very important factors in customer satisfaction. From the moment the product is picked up at the store until it reaches the final client, it goes through different stages where the utmost care is needed. It is a great challenge to ensure that delivery is timely and in keeping with the client’s expectations. Last mile logistics is vital for E-commerce.
- مقدم بواسطة
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Demand Planning in RStudio: Create Demand Forecast
This Guided Project Demand Planning in RStudio: Create Demand Forecast is for Supply Chain and/or Operations Analysts.
- مقدم بواسطة
- التعلم الذاتي
- 4 ساعات
- الإنجليزية
مجاني
اعرف المزيدApplying Data Analytics in Marketing
This course introduces students to marketing analytics through a wide range of analytical tools and approaches. We will discuss causal analysis, survey analysis using regression, textual analysis (sentiment analysis), and network analysis. This course aims to provide the foundation required to make better marketing decisions by analyzing multiple types of data related to customer satisfaction.
- مقدم بواسطة
- التعلم الذاتي
- 15 ساعات
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Create a Customer Satisfaction Survey with Typeform
During this project, you will be able to create a customer satisfaction survey in a single click with Typeform, which is an online form creation tool that will simplify the conception of different forms dedicated to data collection. You will be able to assess the degree of satisfaction of your target, which will allow you to take the necessary business actions afterwards. This project is for beginners and people who want to create a customer satisfaction survey.
- مقدم بواسطة
- التعلم الذاتي
- 1 ساعات
- الإنجليزية
مجاني
اعرف المزيد
Create a services customer satisfaction process
In this 1-hour long project-based course, you will learn how to map your customer interactions, align marketing and service opportunities, design a process for achieving and measuring customer satisfaction. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
- مقدم بواسطة
- التعلم الذاتي
- 2 ساعات
- الإنجليزية
مجاني
اعرف المزيد
Fundamentals of Operations, with Goldman Sachs 10,000 Women
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level. In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth. In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows.
- مقدم بواسطة
- التعلم الذاتي
- 4 ساعات
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Supply Chain Analytics
Welcome to Supply Chain Analytics - the art and science of applying data analytics to assess and improve supply chain performance! A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Supply chain management is becoming increasingly data driven. Through the real-life story and data of a major US telecommunication company, you will learn the analytics tools / skills to diagnose and optimize a supply chain. Upon completion of this course, you will be able to 1.
- مقدم بواسطة
- التعلم الذاتي
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Fundamentals of Management
Are you about to enter the workforce? Are you an emerging professional? Are you new to your role in the organization? All prospective new employees benefit from understanding management principles, roles and responsibilities, regardless of position. Now you can acquire an in-depth understanding of the basic concepts and theories of management while exploring the manager's operational role in all types of organizations. Gain insight into the manager's responsibility in planning, organizing, leading, staffing and controlling within the workplace.
- مقدم بواسطة
- التعلم الذاتي
- 7 ساعات
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Design Conversational Flows for your Agent
This is a self-paced lab that takes place in the Google Cloud console. Contact Center AI can increase customer satisfaction and operational efficiency by improving call deflection rates, and achieve shorter handling, while making overall operations faster and more effective. In this lab, you'll learn how to use Dialogflow to create a conversational interface.
- مقدم بواسطة
- التعلم الذاتي
- 2 ساعات
- الإنجليزية
الاشتراك الشهري
متضمن في- الباقة الإبتدائية @ AED 99 + VAT
- الباقة الاحترافية @ AED 149 + VAT
Project Execution: Running the Project
This is the fourth course in the Google Project Management Certificate program. This course will delve into the execution and closing phases of the project life cycle. You will learn what aspects of a project to track and how to track them. You will also learn how to effectively manage and communicate changes, dependencies, and risks. As you explore quality management, you will learn how to measure customer satisfaction and implement continuous improvement and process improvement techniques.
- مقدم بواسطة
- التعلم الذاتي
- 26 ساعات
- الإنجليزية
AED 170.99 + VAT
اعرف المزيد