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Empathy, Data, and Risk

Empathy, Data, and Risk

Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course introduces empathy as a professional competency. It explains the psychological processes that inhibit empathy-building and the processes that determine how organizational stakeholders respond to risk. The course guides you through techniques to gather risk information by understanding a stakeholder’s thoughts, feelings, and goals. These techniques include interviewing, brainstorming, and empathy mapping.

  • Course by
  • Self Paced
  • 13 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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Get Started with Empathy Mapping the User Experience in Miro

Get Started with Empathy Mapping the User Experience in Miro

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met.
To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

  • Course by
  • Self Paced
  • 3 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • Free
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Create a value proposition canvas in Miro

Create a value proposition canvas in Miro

In this 2 hours long project you will create a business value proposition canvas in Miro, categorizing business products, services and features by company pillars, mapping customer gains, pains and tasks with product, adding a competitor comparison and finally exporting slides, PDF and images. You will use frames, sticky notes, shapes and colors, and explore business concepts to create a value proposition team work.

  • Course by
  • Self Paced
  • 3 ساعات
  • الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
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  • Free
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Visualize Complex Projects with Flow Charts in Miro

Visualize Complex Projects with Flow Charts in Miro

By the end of this project, you will be able to simplify workflows and optimize business processes through the creation of flow charts.
To do this, you will gain hands-on experience mapping out roles and responsibilities within a flow chart in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

  • Course by
  • Self Paced
  • 3 ساعات
  • الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
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  • Free
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Flask for Beginners: Creating an Application

Flask for Beginners: Creating an Application

This guided project, Flask for Beginners: Creating an Application, will help a beginning Python programmer who is looking to use Flask to create and launch a web application. In this 1.5-hour long project-based course, you will learn how to use Flask to create an application, use URL mapping to access the application from a browser, use a template with a view to display information, and deploy the Flask application. To achieve this, you will be taking on the role of helping a company organize conferences for various organizations.

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  • Self Paced
  • 3 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • Free
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Optimize Digital Experiences with Service Blueprints in Miro

Optimize Digital Experiences with Service Blueprints in Miro

By the end of this project, you will be able to create a service blueprint that emphasizes digital experiences the customer has with a brand in Miro. Your project will uncover business opportunities by methodically mapping service touchpoints to mitigate risk to improve the customer experience.
To optimize digital experiences with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, and context from each step of the customer experience with the service in the Miro online visual collaboration platform for teamwork.

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  • Self Paced
  • 2 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • Free
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Foundations of Healthcare Systems Engineering

Foundations of Healthcare Systems Engineering

Through dynamic video lectures and practical application questions, you will learn about the Foundations of Healthcare Systems Engineering. In this course you will learn about the current lack of synchronized, efficient, and integrated healthcare systems, which are some of the drivers for improvements to healthcare delivery. Also in this course, you will learn about the different types of systems and how they are translated to the healthcare field for appropriate systems engineering process applications, with exemplars.

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  • Self Paced
  • 6 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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Change Leadership: Developing Strategic Gap Analysis in Miro

Change Leadership: Developing Strategic Gap Analysis in Miro

By the end of this guided project, you will be fluent in identifying, and mapping variables for Gap Analysis using a hands-on example. This will enable you to map business states from the AS IS to the TO BE state which is important in for preparing and managing change in professional and personal life. Change happens all the time and in being able to identify factors involved in change and preparing to manage change you increase your chances for success .

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  • Self Paced
  • 2 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • Free
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Transforming Communities

Transforming Communities

Driving meaningful change in your organization requires more than internal alignment. It also depends on understanding the communities, networks, and systems your organization touches. This course equips business professionals with the tools and mindset to support change that is strategic, inclusive, and grounded in real-world context. You will explore practical methods for understanding local needs, identifying existing strengths, and working with stakeholders to co-create solutions.

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  • Self Paced
  • 9 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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Adapting: Career Development

Adapting: Career Development

Organisations are undergoing enormous changes in their structures and processes as they seek to take advantage of innovations in technology, remain competitive in Globalising markets, and deal with the increasing diversity of their staff, customers, and supply chains.

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  • Self Paced
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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GIS, Mapping, and Spatial Analysis Capstone

GIS, Mapping, and Spatial Analysis Capstone

In this capstone course, you will apply everything you have learned by designing and then completing your own GIS project. You will plan out your project by writing a brief proposal that explains what you plan to do and why. You will then find data for a topic and location of your choice, and perform analysis and create maps that allow you to try out different tools and data sets. The results of your work will be assembled into an Esri story map, which is a web site with maps, images, text, and video.

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  • Self Paced
  • 11 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 170.99 + VAT
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DevOps Culture and Mindset

DevOps Culture and Mindset

This course gives you the basic foundational principles of DevOps with a particular focus on culture and the DevOps mindset. We’ll learn about how DevOps is grounded in lean principles, and how it can help improve collaboration between developers and operations team members. We'll learn about ideas regarding systems thinking, feedback loops, continuous improvement, loosely coupled architecture and teams, managing risk, and dealing with unplanned work.

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  • Self Paced
  • 15 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 170.99 + VAT
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Building Web Applications in Django

Building Web Applications in Django

In this course, you will learn how Django communicates with a database through model objects. You will explore Object-Relational Mapping (ORM) for database access and how Django models implement this pattern. We will review the Object-Oriented (OO) pattern in Python. You will learn basic Structured Query Language (SQL) and database modeling, including one-to-many and many-to-many relationships and how they work in both the SQL and Django models. You will learn how to use the Django console and scripts to work with your application objects interactively.

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  • Self Paced
  • 13 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 171 + VAT
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Introduction to GIS Mapping

Introduction to GIS Mapping

Get started learning about the fascinating and useful world of geographic information systems (GIS)! In this first course of the specialization GIS, Mapping, and Spatial Analysis, you'll learn about what a GIS is, how to get started with the software yourself, how things we find in the real world can be represented on a map, how we record locations using coordinates, and how we can make a two-dimensional map from a three-dimensional Earth. In the course project, you will create your own GIS data by tracing geographic features from a satellite image for a location and theme of your choice.

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  • Self Paced
  • 14 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 170.99 + VAT
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Branding and Customer Experience

Branding and Customer Experience

Whether students come from a Branding or a Customer Experience background or perspective, this course will explore the synergies between and the intersection of the two sets of activities. While there are different approaches to defining a branding strategy, a branding project’s implementation impacts many departments and their customer-facing activities. In this sense, it’s essential to understand branding efforts in the context of Customer Experience.

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  • Self Paced
  • 11 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 170.99 + VAT
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Best Practices for iOS User Interface Design

Best Practices for iOS User Interface Design

You will learn to develop sophisticated user interfaces for iOS, with a focus on user interface design best practices, UI animations, and responsive design. You will learn about the key UI widgets, mapping interfaces and view restoration.

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  • Self Paced
  • 16 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 239.99 + VAT
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Visual Analytics with Tableau

Visual Analytics with Tableau

In this third course of the specialization, we’ll drill deeper into the tools Tableau offers in the areas of charting, dates, table calculations and mapping. We’ll explore the best choices for charts, based on the type of data you are using. We’ll look at specific types of charts including scatter plots, Gantt charts, histograms, bullet charts and several others, and we’ll address charting guidelines. We’ll define discrete and continuous dates, and examine when to use each one to explain your data. You’ll learn how to create custom and quick table calculations and how to create parameters.

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  • Self Paced
  • 9 ساعات
  • الإنجليزية
الاشتراك الشهري
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  • الباقة الإبتدائية @ AED 99 + VAT
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  • AED 274.99 + VAT
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