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Communicating During Global Emergencies
  • Level Professional
  • المدة 8 ساعات hours
  • الطبع بواسطة Emory University
  • Offered by

عن

In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.

الوحدات

Course Overview

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Welcome to the Course!

1 Readings

  • Course Outline and Grading Information

What Is CERC?

    • 2 Videos
    • 2 Readings
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2 Videos

  • CERC and How Communicating During a Crisis Is Different
  • Six Principles

2 Readings

  • CERC Manual
  • Six Principles [Handout]

Addressing Affected Populations

    • 1 Videos
    • 2 Readings
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1 Videos

  • Message and Audience

2 Readings

  • Understanding Your Audience
  • Tips for Response Workers

Review

    • 1 Videos
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Practice

1 Peer Review

  • Considering Audience Needs and CERC Principles

1 Videos

  • Wrap-Up

Factoring in Communication

    • 2 Videos
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2 Videos

  • Welcome to Week 2!
  • Including Communication in Emergencies

Planning and Applying

    • 2 Videos
    • 2 Readings
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2 Videos

  • Process of Emergency Risk Communications Planning
  • Applying Your Emergency Risk Communications Plan

2 Readings

  • 9 Steps of Crisis Response
  • Crisis Communication Plan Resources

Review

    • 1 Videos
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Practice

1 Peer Review

  • Considering Components and Application of a Crisis Communication Plan

1 Videos

  • Wrap-Up

Communication and Coordination

    • 3 Videos
    • 2 Readings
Show info about module content

3 Videos

  • Welcome to Week 3!
  • Transparency and First Announcement
  • Communication Coordination

2 Readings

  • Core Responsibilities [Handout]
  • Three Questions

Speaking and Listening

    • 2 Videos
    • 3 Readings
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2 Videos

  • Listening Through Dialogue
  • Information Dissemination

3 Readings

  • Two-Way Communication
  • WHO Resources
  • [Handouts]

Review

    • 1 Videos
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Practice

1 Peer Review

  • Considering IHR Components and Information to Include in Communications

1 Videos

  • Wrap-Up

Auto Summary

"Communicating During Global Emergencies," offered by Coursera in collaboration with the Rollins School of Public Health and the CDC, focuses on effective communication strategies during global crises. This professional-level course explores adapting emergency messages to affected populations, using six guiding principles. Ideal for health and fitness professionals, it includes practical scenarios to develop essential crisis communication skills. The course spans 480 minutes and is available via Starter and Professional subscriptions.

Dabney P. Evans, PhD, MPH
Instructors

Dabney P. Evans, PhD, MPH

Julia Smith-Easley
Instructors

Julia Smith-Easley