- Level Professional
- المدة 16 ساعات hours
- الطبع بواسطة Meta
-
Offered by
عن
Are you interested in learning how the WhatsApp Business Platform can help businesses achieve better audience engagement and customer support? Designed for developers and engineers responsible for the implementation of APIs, this course will teach you to set up and configure the WhatsApp Business Platform and the WhatsApp Business Management API. By the end of this course you will be able to: 1. Explain the purpose and use cases of the WhatsApp Business Platform and the benefits of using the Cloud API, hosted by Meta. 2. Create an app on Meta for Developers, set up API access, send a test message, configure webhooks and set up a phone number. 3. Recognize different types of messages, create templates and use the Cloud API to send messages through WhatsApp. 4. Implement the WhatsApp Business Management API including proper setup, management, migration, and monitoring of key elements. Enroll today to unlock the power of the WhatsApp Business Platform for your business!الوحدات
Introduction to the Course
1
Discussions
- Meet and Greet
1
Videos
- Course Overview: The WhatsApp Business Platform for Developers
3
Readings
- Highlights from Conversation 2022
- Course Syllabus
- How to Be Successful in This Course
Introduction to the WhatsApp Business Platform
1
Assignment
- Practice Quiz: The WhatsApp Business Platform
7
Videos
- Weekly Introduction: The WhatsApp Business Platform
- About the WhatsApp Business Platform
- How the WhatsApp Business Platform Works
- Connect With Customers
- Compare Two WhatsApp Business Options
- Prepare to Set up the WhatsApp Business Platform
- Conversational Design Tips
3
Readings
- Registering for Your Meta for Developers Account
- Webhooks
- WhatsApp Business App - Help Center
Get Started With the Cloud API
2
Assignment
- Practice Quiz: Cloud API
- Graded Quiz: The WhatsApp Business Platform
3
Videos
- How Developers Can Use the WhatsApp Business Platform
- Cloud API, Hosted by Meta
- Weekly Conclusion: The WhatsApp Business Platform
1
Readings
- WhatsApp Business Platform - Cloud API, Hosted by Meta
Set Up Assets and Send Test Messages
1
Assignment
- Practice Quiz: Set Up Assets and Send Test Messages
3
Videos
- Weekly Introduction: Set Up the WhatsApp Business Platform
- Create an App on Meta for Developers
- Send Your First Message
3
Readings
- Create a Business Manager Account
- Sample Message Templates
- Get Started With the WhatsApp Business Platform
Configure Webhooks
1
Assignment
- Practice Quiz: Configure Webhooks
5
Videos
- Lesson Introduction: Configure Webhooks
- About Webhooks
- Create an Endpoint
- Event Notifications
- Configure Webhooks
3
Readings
- Webhooks
- Webhook Examples
- Recap: Setting up Webhooks
Add Business Phone Number
2
Assignment
- Practice Quiz: Add Business Phone Number
- Graded Quiz: Set Up the WhatsApp Business Platform
4
Videos
- Lesson Introduction: Add Business Phone Number
- Create a Permanent Token
- Add Your Business Phone Number
- Weekly Conclusion: Set Up the WhatsApp Business Platform
3
Readings
- Using Access Tokens
- Picking a Phone Number
- Recap: Get Started With the WhatsApp Business Platform
Create Message Templates
1
Assignment
- Practice Quiz: Create Message Templates
4
Videos
- Weekly Introduction: Implement the WhatsApp Business Platform
- Types of Messages Through the WhatsApp Business Platform
- Considerations Before You Send or Receive Messages
- Creating Your Own Template: Step-By-Step
2
Readings
- Message Templates
- Template Categories & Templates
Send Messages with the WhatsApp Business Platform
1
Assignment
- Practice Quiz: Send Messages With the WhatsApp Cloud API
11
Videos
- Lesson Introduction: Monitor Quality Signals
- How Businesses Use the WhatsApp Business Platform
- Considerations before you send WhatsApp Messages
- About Different Types of Messages
- Send Text Messages
- Send Media Messages
- Send Contacts Messages
- Send Location Messages
- Send Message Templates
- Send Interactive Message Templates
- Weekly Conclusion: Implement the WhatsApp Business Platform
3
Readings
- Ways You Can Use the Graph API
- WhatsApp Business Platform Rate Limits
- Sending Different Types of Messages
Create an Access Token
1
Assignment
- Practice Quiz: Create an Access Token
5
Videos
- Weekly Introduction: The WhatsApp Business Management API
- Capabilities of the WhatsApp Business Management API
- Acquire an Access Token With a Facebook Login
- Acquire an Access Token With a System User
- Make WhatsApp Business Management API Calls
3
Readings
- Facebook Login Documentation
- Examples of WhatsApp Business Management API Calls
- Rate Limits for WhatsApp Business Management API Calls
Manage Message Templates and QR Codes
1
Assignment
- Practice Quiz: Manage Message Templates
3
Videos
- Lesson Introduction: Manage Message Templates and QR Codes
- Create, Retrieve and Delete Message Templates
- Manage QR Code Messages
3
Readings
- Create and Manage Message Templates
- WhatsApp Business Account Message Templates
- Send Text Messages Documentation
Manage Phone Numbers
1
Assignment
- Practice Quiz: Manage Phone Numbers
3
Videos
- Lesson Introduction: Manage Phone Numbers
- Read Phone Numbers
- Migrate a Phone Number
2
Readings
- Retrieve Phone Numbers Documentation
- Migrating Phone Numbers Guide
Monitor Quality Signals
2
Assignment
- Practice Quiz: Monitor Quality Signals
- Graded Quiz: The WhatsApp Business Management API
4
Videos
- Lesson Introduction: Monitor Quality Signals
- Use Webhooks to Monitor Quality Signals
- Steps to Check Quality Signals on the UI
- Course Conclusion & Congratulations
2
Readings
- The WhatsApp Phone Number Quality Rating
- Troubleshoot WhatsApp Business Platform
Auto Summary
Unlock the power of the WhatsApp Business Platform with this comprehensive course designed for developers and engineers. Learn to set up and configure APIs, create apps, send messages, and implement the WhatsApp Business Management API. Perfect for IT and Computer Science professionals looking to enhance audience engagement and customer support. Taught by Coursera, this 960-minute professional-level course offers a Starter subscription option. Enroll today to elevate your business communication!

Dmitry Vinnik