- Level Foundation
- المدة 3 ساعات hours
- الطبع بواسطة Coursera Project Network
-
Offered by
عن
By the end of this project, you will create a free account on Microsoft 365, get access to Microsoft Excel, and create a table with customer data. You will edit and format the data, hide sensitive information, sort, and filter data. Your new skills will help you manage your customer relations and be more efficient.الوحدات
Your Learning Journey
1
Assignment
- Assess Your Knowledge
1
Labs
- Create Customer Support Data with Microsoft Excel
1
Readings
- Project Overview
Auto Summary
Enhance your customer support workflow with the "Create Customer Support Data with Microsoft Excel" course, offered by Coursera. This beginner-level course is designed to equip you with essential skills for managing customer data effectively using Microsoft Excel. In just 180 minutes, you will learn to navigate Microsoft 365, gain access to Excel, and create a comprehensive customer data table. The course covers critical techniques such as editing and formatting data, hiding sensitive information, and sorting and filtering entries to ensure efficient data management. Ideal for individuals looking to improve their customer relationship management, this course is accessible for free, making it an excellent opportunity for personal development. Join today and streamline your customer support processes with newfound Excel expertise.

Daria Toropchyn