- Level Foundation
- المدة 10 ساعات hours
-
Offered by
عن
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles. Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.الوحدات
In this Module, you will find out more about the four courses that are offered in this Specialisation.
1
Videos
- Specialisation Introduction Video
1
Readings
- Specialisation Overview
In this Module, you will get an overview of the three modules that are offered in this course 'Establishing a professional self through effective intercultural communication'.
1
Videos
- Course Introduction Video
1
Readings
- (FAQ) Frequently Asked Questions
Multicultural Dimension
6
Videos
- Introduction to Multicultural Dimension
- Power Distance
- Individualist and Collectivist
- Masculinity and Femininity
- Long and Short Term Orientation
- How cultural values affect the way we communicate
Intrapersonal Communication
1
Videos
- Intrapersonal Communication
Interpersonal Communication
1
Assignment
- Establish Work Relationships
2
Videos
- Communication Process
- Cultural Values, Context and Politeness
1
Readings
- References
Principles of Effective Communication
9
Videos
- Introduction to the 7Cs
- Clarity
- Completeness
- Correctness
- Conciseness
- Concreteness
- Coherence
- Courtesy
- Summary for 7Cs
1
Readings
- References
Interpersonal Communicative Strategies (Interactions)
1
Assignment
- Quiz for Giving Instructions
3
Peer Review
- Offering suggestions
- Seeking Clarification
- Giving Bad News
6
Videos
- Using the 7Cs to Inform
- Giving Instructions
- Offering Suggestions
- Seeking Clarification
- Giving Bad News
- Summary for Interpersonal Communicative Strategies
1
Readings
- Pre-lesson tasks
Building Professional Image at Work
1
Videos
- Establish Personal Self
1
Readings
- References
Aligning self to the workplace
1
Peer Review
- Personal Branding and Profile
3
Videos
- Aligning self to your workplace
- For Potential Employers
- In Workforce
1
Readings
- Useful websites for your personal branding, CV and portfolio
Building professional image on social networking sites
2
Videos
- Connecting on Social Networking Sites
- Etiquettes of using Social Networking Websites
1
Readings
- References
Auto Summary
Discover how to forge strong professional relationships in diverse environments with "Establishing a Professional 'Self' through Effective Intercultural Communication" on Coursera. Ideal for beginners, this 600-minute foundational course focuses on personal development and is available through various subscription options, including Starter, Professional, and Paid. Join now to enhance your intercultural communication skills and thrive in culturally rich workplaces.