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Ready to launch your career in IT support? Look no further than the Google IT Support Certificate program. Developed by Google, this comprehensive five-course program is designed to equip you with the essential skills needed for an entry-level role in IT support. Through a blend of video lectures, quizzes, and hands-on lab sessions, you'll master troubleshooting, customer service, networking, operating systems, system administration, and security. This program not only prepares you for the workplace but also readies you for the CompTIA A+ certification exams, offering you a dual credential upon completion. The course has proven impactful, with 80% of U.S. learners reporting career advancements such as new jobs, promotions, or business opportunities within six months of completion. As part of Google's "Grow with Google" initiative, this program aims to create economic opportunities for everyone. Upon finishing, eligible U.S. learners can share their information with top employers like Google, Hulu, Infosys, Intel, and Walmart. You can complete this program in 3 to 6 months with a commitment of about 5 hours per week. Additionally, the course is accredited by ACE®, allowing you to earn up to 12 college credits, equivalent to four associate degree-level courses. Offered by Coursera, the program provides flexible subscription options—Starter or Professional—making it accessible for anyone looking to jumpstart their career in IT. This foundational-level course is perfect for aspiring IT professionals eager to gain the skills and credentials needed for their first job in the field.