Buy Now AED 274.99 + VAT

Monthly Subscription Starting at AED 99 + VAT

Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
  • Level Professional
  • المدة 6 ساعات hours
  • الطبع بواسطة Johns Hopkins University
  • Offered by

عن

In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.

الوحدات

History of Patient Safety and Quality Improvement

    • 7 Videos
    • 5 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 1 Quiz

7 Videos

  • The Scope of the Problem
  • History of Quality Improvement and Patient Safety: 1854 - 1966
  • History of Quality Improvement and Patient Safety: 1966 - Present
  • Mitigable or Preventable Harm: Crimean War, 1854-1856
  • "To Err is Human": Building a Safer Health System
  • "Crossing the Quality Chasm": A New Health System for the 21st Century
  • "Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"

5 Readings

  • Institute of Medicine Report: To Err is Human
  • Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century
  • National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human
  • Error in Medicine
  • An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU

Definitions in Patient Safety and Quality Improvement: An Overview

    • 11 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 2 Quiz

11 Videos

  • Definitions and Intersection of Quality and Safety
  • Harm
  • Sentinel Event
  • Error
  • Hazard
  • Risk
  • Root Cause Analysis (RCA)
  • Failure Mode and Effects Analysis (FMEA)
  • Quality
  • Safety
  • Culture

High Reliability Organizing and Why It Matters

    • 7 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 3 Quiz

7 Videos

  • Overview of High Reliability
  • A Model for Understanding High Reliability
  • Analyzing Healthcare as a High Reliability Organization
  • High Reliability Organization Sociocultural Norms
  • Five Principles for High Reliability and Mindful Organizing
  • High Reliability Organization Behaviors and Habits
  • Patient Safety Tools of Mindful Organizing

Applying a Systems Lens to Healthcare

    • 9 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 4 Quiz

9 Videos

  • Definition of a System
  • Definition of Systems Thinking
  • Reductionistic Thinking vs. Holistic Thinking
  • Swiss Cheese Model
  • First Order and Second Order Problem Solving
  • Whose Problem Is It?
  • Oncology Infusion Clinic: Case Study
  • Proactive and Reactive Systems Thinking Strategies
  • Conclusions

Auto Summary

Enhance your understanding of patient safety and quality improvement in healthcare with this professional course from Coursera. Focused on developing a systems view, you'll explore key historical events, high reliability organization characteristics, and proactive and reactive strategies. Ideal for professionals in Science & Engineering, the course spans 360 hours with flexible subscription options: Starter, Professional, and Paid. Join now to elevate your expertise in healthcare systems thinking.

Melinda Sawyer
Instructor

Melinda Sawyer