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Our Courses
服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
相較於製造業強調「貨品」與「製造流程」的管理，服務業則強調「人」與「服務流程」的管理。在數位時代，科技是企業拉近與顧客距離的關鍵策略性工具，但如何以人為本，則是企業在新時代的挑戰。 在這門課中，我們將探討數位時代中如何進行服務設計與服務營運，一方面改進顧客的體驗，一方面也結合收益管理與平臺策略去為企業設定合適的商業模式。 為了兼顧理論與實務，我們集結了臺大管理學院的三位教授以及來自國泰金控的業界專家，透過包含金融、零售、醫療、交通、網路等各產業的案例，與大家一起從學理和產業的角度探討數位時代的服務管理。
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Self Paced
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Chinese
نماذج الابتكار | Innovation Models
الابتكار هو أساس استراتيجيات التطوير المؤثرة في إدارة الشركات، ومن إحدى الطرق الفعالة لتطبيق الابتكار في عالم الأعمال هي استخدام أدوات ونماذج الابتكار (Innovation Models) التي تساعد الشركات في التعامل مع تحديات السوق بطريقه ممنهجة، نماذج الابتكار (Innovation Models) لها دور مهم في مساعدة الشركات على تسريع وتنظيم عمليات تحديد المشكلة وإيجاد الحلول، لضمان استدامة الأعمال في بيئة عمل هذا العصر. هذه الدورة هي دورة تمهيدية؛ فهي تلقي الضوء على أساسيات الموضوع بشكل عام بهدف التعريف به وبمحاوره الأساسية التي يجب الإلمام بها. إذا كنت من المهتمين بإتقان استيعاب والتعامل مع نماذج الابتكار، أو كان مجال
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Course by
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Self Paced
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2 hours
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Arabic
Working for a sustainable future: concepts and approaches
In this course, participants are introduced to key notions and concepts evolving in sustainability science that are relevant to all, independent to one's work or field of interest. After having completed the course, participants will have a better understanding of the vocabulary used today and should demonstrate the ability to reflect critically to integrate different perspectives of environmental, social, and economic sustainability to their specific area of interest or research.
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Course by
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Self Paced
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19 hours
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English
Web3 and Blockchain Transformations in Global Supply Chains
The global supply chain is a $50 trillion industry and is the foundation of our global economy. While information technology has improved the flow of goods globally over the last few decades, as the COVID-19 crisis revealed there is still critical work to do. Today’s supply chains are complex, with parties conducting their transactions through a Byzantine network of computer systems with disparate applications like e-mail, phone, and fax. There are invoices, letters of credit, bank guarantees, bills of lading, tax forms, receipts, and other paperwork moving through this complex labyrinth.
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Course by
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Self Paced
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13 hours
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English
Water Supply and Sanitation Policy in Developing Countries Part 2: Developing Effective Interventions
Water Supply and Sanitation Policy in Developing Countries Part 2 is our second MOOC in a two-part sequence, and looks at ‘Developing Effective Interventions’. Here we invite you to develop analytical skills and deep understanding about a complex, controversial policy problem – one with no simple, easy answers. About half a billion people on our planet still lack access to improved water supplies and about two billion do not have improved sanitation services, leading to an unknown but very large number of avoidable deaths each year from water-related diseases.
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Course by
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Self Paced
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25 hours
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English
Vocal Recording Technology
Explore emerging innovations in vocal production, audio engineering, recording, and mixing.
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Course by
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Self Paced
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English
Value-Based Care: Quality Improvement in Organizations
COURSE 6 of 7. Fragmented healthcare has created the need for healthcare reform, changing how healthcare is delivered and managed by shifting the structure and culture of healthcare organizations across the U.S. In this course, you will explore ways that provider organizations can successfully move from volume to value through implementing Quality Improvement plans and Continuous Quality Improvement. Organizational improvement is a continuous process. To be successful means coming to grips with things you have to do, how they get done, and who needs to be involved.
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Course by
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Self Paced
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5 hours
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English
Value Creation Through Innovation
This specialization covers the basics of Innovation and Entrepreneurship courses in the EIT Digital Master Program. The program aims to educate students and deliver entrepreneurs with the right business skills and sense. UC Berkeley Haas School of Business and KTH Royal Institute of Technology are the academic partners in this Innovation and Entrepreneurship specialization.
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Course by
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Self Paced
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English
Validating Your Strategy with Market Opportunity Navigator
By the end of this guided project, you will able to design and analyze the three important steps that are necessary for assessing your innovation's market opportunities.
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Self Paced
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1 hour
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English
Using clinical health data for better healthcare
Digital health is rapidly being realised as the future of healthcare.
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Self Paced
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16 hours
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English
Urban Nature: Connecting Cities, Sustainability and Innovation
How can we work with nature to design and build our cities? This course explores urban nature and nature-based solutions in cities in Europe and around the world. We connect together the key themes of cities, nature, sustainability and innovation. We discuss how to assess what nature-based solutions can achieve in cities. We examine how innovation is taking place in cities in relation to nature.
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Course by
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Self Paced
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14 hours
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English
Upper-Intermediate English: Business and Technology
Take your English language skills to the next level.We will discuss technological innovations as you enhance your English vocabulary and grammar and learn how to write a business plan.
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Course by
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Self Paced
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English
Unsupervised Learning, Recommenders, Reinforcement Learning
In the third course of the Machine Learning Specialization, you will: • Use unsupervised learning techniques for unsupervised learning: including clustering and anomaly detection. • Build recommender systems with a collaborative filtering approach and a content-based deep learning method. • Build a deep reinforcement learning model. The Machine Learning Specialization is a foundational online program created in collaboration between DeepLearning.AI and Stanford Online.
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Course by
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Self Paced
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28 hours
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English
Unsupervised Learning and Its Applications in Marketing
Welcome to the Unsupervised Learning and Its Applications in Marketing course! In this course, you will delve into the fascinating world of unsupervised machine learning and its relevance to the field of marketing. Unsupervised learning is a powerful approach that allows us to uncover hidden patterns and insights from vast amounts of historical data without the need for explicit labels or human intervention.
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Course by
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Self Paced
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22 hours
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English
Understanding Diversity & Inclusion
This course is for talent acquisition professionals who want to incorporate DE&I principles into their hiring process. Diversity and Inclusion can be followed throughout an organization, and together can impact business outcomes.
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Self Paced
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3 hours
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English
U.S. Health Law Fundamentals
This course explores how statutes, regulations, common law, and market forces help or hinder three major goals of policy makers: increasing access, reducing cost, and improving quality. We will examine the Supreme Court’s rulings on the ACA and other legal aspects of modern health care reform.
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Course by
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Self Paced
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10 hours
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English
Try RRI! A guide for Responsible Research and Innovation
In this online course you will learn how to apply Responsible Research and Innovation (RRI) in your own work. First by understanding why it is important to act responsibly in your research and innovation processes at all. In a second step, you will get introduced to several tools that will help make your own work in research and/or innovation more aware by introducing concepts of RRI. In addition, we will present inspiring examples and cases from the NewHoRRIzon RRI pilots, which effectively applied RRI in different sciences.
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Course by
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Self Paced
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6 hours
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English
Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences
Transmedia storytelling is the practice of designing, sharing, and participating in a cohesive story experience across multiple traditional and digital delivery platforms - for entertainment, advertising and marketing, or social change. Have you ever read a book, seen a movie, watched a television show, or played a game that centred around different aspects of a larger story or universe? You may be familiar with popular examples of such universes like Star Wars, Marvel, and The Walking Dead (to name a few). How do the professionals develop such expansive narratives?
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Course by
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Self Paced
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26 hours
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English
Monthly Subscription
Included in- Starter @ AED 99 + VAT
- Professional @ AED 149 + VAT
- AED 170.99 + VAT
Buy Now
Translating Basic Research into Research for Humans
The first phase of translational research — known as “T1” — is the process of moving foundational scientific discoveries into possible approaches for real-world health applications. This course focuses on innovations in basic science discovery, including drug discovery and repurposing and animal studies, that lead to new methods of diagnosis, treatment, and prevention in highly controlled settings.
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Course by
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Self Paced
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5 hours
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English
Transformative Living Labs in Urban Climate Action and Transportation Planning
This course is an introduction to sustainable and equitable solutions in urban mobility, and to the “living labs” model: a method of co-development among public and private actors, researchers, and civil society to accelerate innovation in climate action and sustainable urban planning and development.
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Course by
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Self Paced
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English
Transformational Leadership for Inclusive Innovation
Gender Analytics underpins inclusive innovation, and inclusive innovation will require organizational transformation. The missing link between insights and actions is change leadership. How can you get people to collaborate? How can you overcome resistance to change? How can you embed intersectional, gender-based insights in everything an organization does? In this course, you will learn to be an inspiring and effective change agent by developing a toolbox of leadership skills for building and managing diverse teams.
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Course by
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Self Paced
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8 hours
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English
Tinkering Fundamentals: Motion and Mechanisms
The Tinkering Fundamentals course will offer educators and enthusiasts an opportunity to develop a practice of tinkering and making. We see tinkering as a serious endeavor—one that is generalizable across content and especially good at interweaving disciplines in a way that leads to complex projects and individualized learning opportunities. Tinkering has recently been introduced into the educational field as a potential driver of creativity, excitement, and innovation in science learning. It is seen by many as an effective means to engage in exploring STEM concepts, practices and phenomena.
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Course by
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Self Paced
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6 hours
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English
Tinkering Fundamentals: Circuits
The Tinkering Fundamentals course will offer educators and enthusiasts an opportunity to develop a practice of tinkering and making. We see tinkering as a serious endeavor—one that is generalizable across content and especially good at interweaving disciplines in a way that leads to complex projects and individualized learning opportunities. Tinkering has recently been introduced into the educational field as a potential driver of creativity, excitement, and innovation in science learning. It is seen by many as an effective means to engage in exploring STEM concepts, practices and phenomena.
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Course by
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Self Paced
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7 hours
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English
The Social and Technical Context of Health Informatics
Improving health and healthcare institutions requires understanding of data and creation of interventions at the many levels at which health IT interact and affect the institution. These levels range from the external “world” in which the institution operates down to the specific technologies. Data scientists find that, when they aim at implementing their models in practice, it is the “socio” components that are both novel to them and mission critical to success.
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Course by
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Self Paced
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9 hours
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English
Monthly Subscription
Included in- Starter @ AED 99 + VAT
- Professional @ AED 149 + VAT
- AED 170.99 + VAT
Buy Now
The Search for Great Ideas: Harnessing creativity to empower innovation.
Where do great business ideas come from? We all have compelling business concepts that we've been thinking about for years. In this course we will explore how to use observational tools and other techniques for idea generation and we will talk about how to evaluate the good ideas from the bad.
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Course by
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Self Paced
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7 hours
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English