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دوراتنا
Start Your Lifelong Learning
This foundational course is designed to provide you with techniques to assist you in adopting a growth mindset, dealing effectively with others, solving problems, and thinking through decisions.
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Course by
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Self Paced
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12 ساعات
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الإنجليزية
Conflict Resolution Skills
Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1.
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Course by
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Self Paced
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4 ساعات
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الإنجليزية