

دوراتنا

Introduction to Customer Service
The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions. In addition, hands-on activities and community observations and projects are a part of this course, allowing you to get a real-world idea of key areas of customer service happening in your community.
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Course by
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Self Paced
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19 ساعات
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الإنجليزية

Forecast bikeshare demand using time series models in R
In this project, you’ll help a bike rental company enhance its fleet management and pricing strategy by building a daily bike rental forecasting model using time series analysis techniques in R. Your objectives include loading, cleaning, processing, and analyzing daily rental transaction data, and developing and evaluating time series models for the most accurate predictions. The company will use your validated forecasting model to determine the optimal number of bikes to keep in each station and set dynamic pricing based on predicted demand.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Advanced Models for Decision Making
Business analysts need to be able to prescribe optimal solution to problems. But analytics courses are often focused on training students in data analysis and visualization, not so much in helping them figure out how to take the available data and pair that with the right mathematical model to formulate a solution. This course is designed to connect data and models to real world decision-making scenarios in manufacturing, supply chain, finance, human resource management, etc.
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Course by
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Self Paced
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14 ساعات
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الإنجليزية

RESTful Microservices Performance Monitoring with Actuators
In this guided project you will be given a walkthrough of an Employee Management System application builded using Spring Boot Framework. Then you will configure actuators in this application for the purpose of monitoring various performance metrics of this application. Along the way you will also gain some deep understanding about a few actuators endpoints like Health endpoint, Info endpoint, Metrics endpoint and you will also learn about where these actuator endpoints are most useful in industrial and enterprise scenarios.
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Course by
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Self Paced
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2 ساعات
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الإنجليزية

Macroeconomics for Business Management
In this course, you will be introduced to some basic concepts of country-level Macroeconomics that are relevant for an integrated understanding of the macroeconomic environment in which your business (or future business) operates.
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Course by
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Self Paced
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14 ساعات
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الإنجليزية

Leading Oneself with Self-Knowledge
Before we can lead others well, we must first learn to lead ourselves well. Knowing thyself is the starting point on this journey. In this course, you will come to understand the importance of three forms of awareness, craft a personal identity, gain understanding of how you work best, learn to be strategic with your time and energy, manage cognitive biases, mental models and better understand your worldview. This course can be taken for academic credit as part of CU Boulder’s Master of Engineering in Engineering Management (ME-EM) degree offered on the Coursera platform.
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Course by
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Self Paced
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37 ساعات
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الإنجليزية

Agile Project: Product Prototype Touchpoint Analysis in Miro
By the end of this guided project, you will be fluent in creating wireframe porotypes for Agile projects based on previous project phases. This will enable you to map the product features and add value to how the customer/user will experience the product or service. You will learn how to encapsulate the needs and wants of the customer persona in the product. This is essential for generating positive results for your business venture. Furthermore, this guided project is designed to engage and harness your visionary and exploratory abilities.
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Course by
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Self Paced
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4 ساعات
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الإنجليزية

Population Health: Predictive Analytics
Predictive analytics has a longstanding tradition in medicine. Developing better prediction models is a critical step in the pursuit of improved health care: we need these tools to guide our decision-making on preventive measures, and individualized treatments. In order to effectively use and develop these models, we must understand them better. In this course, you will learn how to make accurate prediction tools, and how to assess their validity. First, we will discuss the role of predictive analytics for prevention, diagnosis, and effectiveness.
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Course by
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Self Paced
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17 ساعات
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الإنجليزية

Use Basecamp for Project Management
In this course, we will create our account & user profile and explore four of the key features of Basecamp Personal. Once you complete this project, you will be able to continue using Basecamp for personal and professional project management. “Basecamp is the premier project management + internal communication tool for remote WFH teams worldwide.” Basecamp allows its users to seamlessly collaborate in real-time on a virtual platform. Professional teams that use Basecamp report increased productivity, better organization, and streamlined communication.
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Course by
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Self Paced
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2 ساعات
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الإنجليزية

Leading Innovation in Arts and Culture
Developed by David Owens at Vanderbilt University and customized for the cultural sector with National Arts Strategies, this course is designed to help arts and culture leaders create an environment where new ideas are constantly created, shared, evaluated and the best ones are successfully put to work. One of the toughest challenges for any leader is getting traction for new ideas. Winning support can be a struggle. As a result, powerful new ideas often get stuck. This is especially true in the cultural sector.
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Course by
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Self Paced
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28 ساعات
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الإنجليزية

Financial Forecasting and Reporting
This course discusses how public projects are evaluated using cost-benefit analysis. Learners discover how interest rates and prices for stocks and bonds are determined. Techniques are presented on how to create departmental budgets for engineering cost centers and pro forma statements for profit centers.
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Course by
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Self Paced
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14 ساعات
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الإنجليزية

Hospital management database using SQL server
In this 1-hour long project-based course, you will be able to efficiently manage databases using SQL server. In this project, you will be able to work on different databases by using an existing database or creating your own database from scratch. Moreover, you will be able to create, alter and drop tables, identify the difference between Data Definition Language (DDL) and Data Manipulation Language (DML) and finally, insert, update and delete rows in the database.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Deploy a complete Wordpress Website in Microsoft Azure Cloud
In this one hour project, you will learn how to use Microsoft Azure Cloud Platform and its compute services to host and deploy a WordPress Website. WordPress is a world-class content management platform to create websites, blogs, e-learning systems, and others. Once you're done with this project, you will be able to deploy a WordPress website using Azure Virtual Machines compute services in any Azure region you want with just a few steps.
WordPress is one of the most used technologies for website creating, blogs, e-learning platforms, and others.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Improve Efficiency in Asana for Project Managers
In this course you will learn how to effectively use Asana as a project management tool in order to improve project efficiency. You will learn how to create, organize, and sort tasks as well as set up project details within Asana. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Data Management with Databricks: Big Data with Delta Lakes
In this 2-hour guided project, "Data Management with Databricks: Big Data with Delta Lakes" you will collaborate with the instructor to achieve the following objectives: 1-Create Delta Tables in Databricks and write data to them. Gain hands-on experience in setting up and managing Delta Tables, a powerful data storage format optimized for performance and reliability. 2-Transform a Delta table using Python and leverage SQL to query the data for creating a comprehensive dashboard.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Inventory Management
Inventory is a strategic asset for organizations. The effective management of inventory can minimize a company’s spending while dramatically increasing its profit. In this course, we will explore how to use data science to manage inventory in uncertain environments, how to set inventory levels based on customer service requirements, and how to calculate inventory for products that have short sales cycles.
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Course by
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Self Paced
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6 ساعات
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الإنجليزية

Advanced Modeling for Discrete Optimization
Optimization is a common form of decision making, and is ubiquitous in our society. Its applications range from solving Sudoku puzzles to arranging seating in a wedding banquet. The same technology can schedule planes and their crews, coordinate the production of steel, and organize the transportation of iron ore from the mines to the ports. Good decisions in manpower and material resources management also allow corporations to improve profit by millions of dollars.
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Course by
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Self Paced
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47 ساعات
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الإنجليزية

Inventory Analytics with Excel: Create an inventory system
This guided project, Inventory Analytics with Excel: Create an inventory system, will help an intermediate analyst who is looking to create an inventory management table for a business. In this 1.5-hour long project-based course, you will learn how to create an inventory management table in Excel, add colors to the table, create inventory transactions, and add formulas to the table.
To achieve this, you will be taking on the role of a supply analyst. You will create an inventory system to keep track of a set of supplies for an office supply company.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Source control management for test automation with Git
Every development team or automation team needs a good way to collaborate and manage changes and to version code in their codebase. That’s why they use source control or version control.
Source control refers to tracking and managing changes to code. This ensures that developers are always working on the right version of the source code.
Git is one of the most widely used open-source distributed source code management systems for tracking changes in source code during software development.
In this 1-hour long project-based course, you will learn how to
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Advanced Portfolio Construction and Analysis with Python
The practice of investment management has been transformed in recent years by computational methods. Instead of merely explaining the science, we help you build on that foundation in a practical manner, with an emphasis on the hands-on implementation of those ideas in the Python programming language.
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Course by
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Self Paced
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12 ساعات
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الإنجليزية

Developing a Programme Management Blueprint with ClickUp
By the end of this guided project, you will be fluent in creating Programme Management blueprint for diverse projects and disciplines. You will utilise a logical diagramming plan in an agile environment to develop the solution. This will enable you to identify and classify the required phases for programmes and the functionality of domains involved in such complex process. Furthermore, it will help develop a structural model for learning about the field of Programme Management.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Continuous Integration
In today's world, software development is highly complex and often has large teams of developers working on small pieces of a larger software project. This course will go over the basic principles of using a continuous integration system effectively to constantly improve software. We're going to describe the different stations of continuous test, build, integration and deploy processes required for DevOps practices and apply best practices for quality software management, and tooling to accomplish iterative software build & test processes.
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Course by
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Self Paced
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16 ساعات
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الإنجليزية

Linux: File Management for Devops
In this 1-hour long project-based course on Linux file management for DevOps, you will be working entirely on the command line and using powerful Linux commands working with files and directories and manipulating them. We will copying, moving and creating symlinks between files, as well as learning how to search through outputs and cut outputs by columns to only retrieve the data fields that we need. We will learn various commands and options that will give you the confidence to work with files in most Linux environments.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Project Management among Multiple Organizations with Trello
By the end of this project, you will be able to set up a Trello board to manage any type of project that requires multiple people doing various tasks in an effort to complete a common goal. I have created a scenario that we will use as our common goal.
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Course by
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Self Paced
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2 ساعات
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الإنجليزية

Introduction to Regular Expressions in SQL
Welcome to this project-based course, Introduction to Regular Expressions in SQL. In this project, you will learn how to use SQL regular expressions extensively for pattern matching to query tables in a database. By the end of this 2-and-a-half-hour-long project, you will be able to use POSIX regular expressions together with meta (special) characters in the WHERE clause and the SELECT clause to retrieve the desired result from a database. In this project, we will move systematically by first revising the use of the LIKE and NOT LIKE operators in the WHERE clause.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية