- Level Beginner
- Duration 10 hours
- Course by University of Maryland, College Park
-
Offered by
About
This course emphasizes four main ideas that are central to understanding how AI can impact government operations.
- Different types of AI work differently and are suitable for different tasks.
- AI can automate, augment, or even add new work, depending on how it is used – each of these creates value in different ways and requires different ways of measuring success.
- While AI is already making government operations more efficient and effective, the greatest benefits will come from entirely new ways of working, not just from improving existing processes.
- Government is good at piloting new technologies like AI, but can often struggle to scale, because scaling takes different technical and organizational capabilities that are critical to success.
Join us and discover how AI applications, such as natural language processing and algorithms, can revolutionize government processes, making them more efficient, transparent, and downright impressive.
Skills you learn
- Artificial Intelligence
- Automation
- Organizational Change
- Procurement
- Natural Language Processing
- Technology Strategies
- Performance Measurement
- Technical Consulting
- Business Process Automation
- Operational Efficiency
- Artificial Intelligence and Machine Learning (AI/ML)
- Organizational Effectiveness
- Scalability
Modules
Welcome to Artificial Intelligence in Government
4
Readings
- Welcome to Artificial Intelligence in Government
- Artificial Intelligence in Government - Syllabus
- Meet Your Instructor Joe
- Need Help? Found a Bug? Need a Retake?
Introduction and Foreshadowing
1
Videos
- Introduction and Foreshadowing - Video
1
Readings
- Introduction and Foreshadowing - Lesson Summary
What Makes a Technology Successful
1
Assignment
- What Makes Technology Successful - Knowledge Check
1
Videos
- What Makes Technology Successful - Video
1
Readings
- What Makes Technology Successful - Lesson Summary
The 3 Eras of Automation
1
Assignment
- The Three Eras of Automation - Knowledge Check
1
Videos
- The Three Eras of Automation - Video
1
Readings
- The Three Eras of Automation- Lesson Summary
Human-machine Teaming
1
Assignment
- Human Machine Teaming - Knowledge Check
1
Videos
- Human Machine Teaming - Video
1
Readings
- Human Machine Teaming - Lesson Summary
AI is not new in Government
1
Assignment
- AI is NOT New in Government - Knowledge Check
1
Videos
- AI is NOT New in Government - Video
1
Readings
- AI is NOT New in Government - Lesson Summary
Where do we go from here?
1
Assignment
- Where do we go from here? - Knowledge Check
1
Videos
- Where do we go from here? - Video
2
Readings
- Where do we go from here? - Lesson Summary
- Activity: Envisioning the Impact on Your Organization
Quiz
1
Assignment
- Weekly Quiz
1
Readings
- Quiz Instructions
What's Different Today?
1
Assignment
- What's Different Today? - Knowledge Check
1
Videos
- What's Different Today? - Video
1
Readings
- What's Different Today? - Lesson Summary
The "What" and the "How" of AI
1
Assignment
- The "What" and the "How" of AI - Knowledge Check
1
Videos
- The "What" and the "How" of AI - Video
1
Readings
- The "What" and the "How" of AI - Lesson Summary
Different AI work differently, are suitable for different tasks
1
Assignment
- Different AI work Differently - Knowledge Check
1
Videos
- Different AI work Differently - Video
1
Readings
- Different AI work Differently- Lesson Summary
How does this impact your job? Your Agency?
1
Assignment
- How does this impact your job? Your Agency? - Knowledge Check
1
Videos
- How does this impact your job? Your Agency? - Video
1
Readings
- How does this impact your job? Your Agency? - Lesson Summary
Three Principles for Applying AI at your Agency
1
Assignment
- Three Principles for Applying AI at your Agency - Knowledge Check
1
Videos
- Three Principles for Applying AI at your Agency - Video
1
Readings
- Three Principles for Applying AI at your Agency - Lesson Summary
Quiz
1
Assignment
- Weekly Quiz
1
Readings
- Quiz Instructions
See it in Action: Examples around the World
1
Assignment
- See it in Action: Examples around the World - Knowledge Check
1
Videos
- See it in Action: Examples around the World - Video
1
Readings
- See it in Action: Examples around the World - Lesson Summary
AI can save Federal Agencies ~ 1.2 Billion Hours
1
Assignment
- AI can save Federal Agencies ~ 1.2 Billion Hours - Knowledge Check
1
Videos
- AI can save Federal Agencies ~ 1.2 Billion Hours - Video
1
Readings
- AI can save Federal Agencies ~ 1.2 Billion Hours - Lesson Summary
Measuring the Value from AI
1
Assignment
- Measuring the Value from AI - Knowledge Check
1
Videos
- Measuring the Value from AI - Video
1
Readings
- Measuring the Value from AI - Lesson Summary
How does this Apply to your Agency?
1
Assignment
- How does this Apply to your Agency? - Knowledge Check
1
Videos
- How does this Apply to your Agency? - Video
2
Readings
- How does this Apply to your Agency? - Lesson Summary
- Activity: How Can Gen AI Help?
Quiz
1
Assignment
- Weekly Quiz
1
Readings
- Quiz Instructions
Getting Stuck in Pilot Purgatory
1
Assignment
- Getting Stuck in Pilot Purgatory - Knowledge Check
1
Videos
- Getting Stuck in Pilot Purgatory - Video
1
Readings
- Getting Stuck in Pilot Purgatory- Lesson Summary
How Scaling AI is like Bad Driving
1
Assignment
- How Scaling AI is like Bad Driving - Knowledge Check
1
Videos
- How Scaling AI is like Bad Driving - Video
1
Readings
- How Scaling AI is like Bad Driving - Lesson Summary
The Capabilities needed to Scale
1
Assignment
- The Capabilities needed to Scale - Knowledge Check
1
Videos
- The Capabilities needed to Scale - Video
1
Readings
- The Capabilities needed to Scale - Lesson Summary
Why are those Capabilities Hard for Government?
1
Assignment
- Why are those Capabilities Hard for Government? - Knowledge Check
1
Videos
- Why are those Capabilities Hard for Government? - Video
2
Readings
- Why are those Capabilities Hard for Government?- Lesson Summary
- Activity: Barriers to Scaling
Recommendation on How to get the Right Capabilities
1
Assignment
- Recommendation on How to get the Right Capabilities- Knowledge Check
1
Videos
- Recommendation on How to get the Right Capabilities- Video
1
Readings
- Recommendation on How to get the Right Capabilities- Lesson Summary
Final Wrap Up
1
Videos
- Final Wrap Up - Video
Quiz
1
Assignment
- Weekly Quiz
1
Readings
- Quiz Instructions
Final Exam
1
Assignment
- Final Exam
1
Readings
- Final Exam Instructions
Congratulations! Now What?
1
Assignment
- Feedback Quiz - Verified Learners
3
Readings
- Congratulations - Now Keep Going!
- Feedback Quiz - Verified Students
- Need Help? Found a Bug? Need a Retake?
Joe Mariani