Monthly Subscription Starting at AED 99 + VAT

Creating a Team Culture of Continuous Learning
  • Level Foundation
  • Duration 11 hours
  • Course by University of Pennsylvania
  • Offered by

About

There is mounting concern that organizational groups and teams often fail to learn from their past experiences. It’s pertinent to address this issue as groups and teams are often the main ways that work gets done in organizations. In this course, we examine the main reasons that groups and teams are often ineffective, which include: • The lack of organizational structures and support for teams and groups • The lack of understanding and emphasis on learning • Misaligned reward structures So, what can be done to create an enabling learning culture in teams? This course emphasizes practical and impactful ways to begin to address this state of affairs. Through the use of stories, scenarios with actors simulating different team issues, examples and dialogue, you learn how to: • Understand teams in their larger organizational context • Diagnose the learning strengths and barriers to learning on teams • Identify ways to develop a team and group that continually learns and impacts the larger organization positively • Create an organizational environment that encourages learning and innovation

Modules

Introduction to Framing & Systems Thinking

    • 9 Videos
    • 6 Readings
    • 2 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 1 - Introduction to Framing & Systems Thinking

2 Discussions

  • Assignment 1 - Experiential Exercise
  • Assignment 2 - Observe a team meeting

9 Videos

  • Meet the team and learn more about this course
  • Framing, Reframing & Systems Thinking - The Story of George Washington Bridge
  • Frames - Defined and Illustrated
  • Scenario - Computer Manufacturing Company
  • Debrief - Scenario
  • Strength Based Approaches to Organizations
  • Debrief - Experiential Activity
  • Systems Thinking Frame
  • Next Module - Focus on Diagnostic Learning

6 Readings

  • Syllabus for Module 1
  • Strength Based Approaches (Asplund & Blacksmith, 2011)
  • Appreciative Inquiry in Organizational Life (Cooperrider & Srivastva, 1987)
  • The Framing of Decisions and the Psychology of Choice (Tversky & Kahneman, 1981)
  • Systems Thinking with Dr. Russell Ackoff
  • Other References|Additional Readings

Diagnosing Strengths & Barriers to Learning on Teams

    • 11 Videos
    • 5 Readings
    • 2 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 2 - Diagnosing Strengths and Barriers to Learning on Teams

2 Discussions

  • Assignment 1 - Let's Practice Using BART
  • Assignment 2 - Dealing with conflict

11 Videos

  • Diagnosing Problems in Groups and Teams
  • Scenario: Healthcare, Part 1
  • Debrief: Scenario, Part 1
  • Scenario: Healthcare, Part 2
  • Debrief: Scenario, Part 2
  • Our After Action Review
  • BART
  • Assignment 1: Let's Practice Using BART
  • Focus on Culture and Conflict in Teams: Part 1 – Culture
  • Focus on Culture and Conflict in Teams: Part 2 – Conflict
  • Assignments and Summary

5 Readings

  • Syllabus for Module 2
  • Guide to the After Action Review
  • Skilled Incompetence (Argyris, 1986)
  • The BART System of Group and Organizational Analysis (Green & Molenkamp, 2005)
  • Other References|Additional Readings

Developing Groups and Teams for Positive Organizational Impact

    • 6 Videos
    • 4 Readings
    • 2 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 3 - Developing Groups & Teams for Positive Organizational Impact

2 Discussions

  • What Enables & Disables Learning
  • Observe Using the Ladder of Inference

6 Videos

  • Learning Objectives|What disables organizational learning?
  • What disables organizational learning?
  • Scenario: Executive Team at the Bank
  • Debrief Scenario, Part 1
  • Debrief Scenario, Part 2
  • Diffusion of Ideas

4 Readings

  • Syllabus for Module 3
  • Suggested Readings Part 1
  • Suggested Readings - Part 2
  • Suggested Readings Debrief Scenario Part 2

Fostering Innovation in Groups and Teams

    • 9 Videos
    • 4 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 4 - Fostering Innovation in Groups & Teams

1 Discussions

  • Try A Liberating Structure - Journal About It

9 Videos

  • Part 1- Introduction & Learning in Ambiguous and Uncertain Environments
  • Part 2 - Conditions for Learning
  • Part 3 - Organizing Under Uncertainty
  • Scenario: Team at GURD, Part 1
  • Scenario: Team at GURD, Part 2
  • Debrief: Scenario
  • Liberating Structures: Examples of Team Exercises
  • Focus of Module 4 Review
  • Summing Up Continuous Learning in Teams

4 Readings

  • Syllabus for Module 4
  • Suggested Reading
  • Suggested Reading
  • Suggesting Readings

Auto Summary

"Creating a Team Culture of Continuous Learning" is a foundational course in Business & Management, designed to help organizations enhance team effectiveness and foster a culture of continuous improvement. Led by experienced Coursera instructors, the course delves into the reasons behind team inefficiencies and provides actionable strategies for promoting learning and innovation. Through engaging stories, scenarios, and dialogues, learners will gain insights into diagnosing team dynamics, leveraging organizational contexts, and developing a supportive learning environment. The course spans 660 minutes and offers both Starter and Professional subscription options, making it ideal for professionals looking to drive positive change within their teams.

Alan Barstow, Ph.D.
Instructors

Alan Barstow, Ph.D.

Dana Kaminstein, Ph.D.
Instructors

Dana Kaminstein, Ph.D.

Ramya Kumar, MSOD, SHRM-SCP, Prosci Certified
Instructors

Ramya Kumar, MSOD, SHRM-SCP, Prosci Certified

Amrita V. Subramanian
Instructors

Amrita V. Subramanian