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Crisis Communications
  • Level Foundation
  • Duration 7 hours
  • Course by IESE Business School
  • Offered by

About

Crisis Communications is designed to empower professionals with the knowledge and skills to effectively navigate and respond to crisis situations through interviews.

Modules

Instructional Videos

    • 6 Videos
    • 1 Readings
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6 Videos

  • Crisis Communications Introduction
  • Six Principles on Crisis Management
  • Convene the Crisis Team
  • Decide the Strategy
  • The Structure of the Corporate Response
  • Crisis Communications Conclusion

1 Readings

  • Get help and meet other learners. Join your Community!

Quiz Time

    • 1 Assignment
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1 Assignment

  • Single Choice Q

Instructional Videos

    • 4 Videos
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4 Videos

  • Guidelines: Errors and Corrections
  • Guidelines: How to Intervene in a Controversy
  • Ethics in Media
  • Intervening in a Crisis Conclusion

Quiz Time

    • 2 Assignment
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2 Assignment

  • Multiple Choice Q
  • Multiple Choice Q

Communicating with Presence Conclusion

    • 1 Videos
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1 Videos

  • Specialization Conclusion Video

Auto Summary

Crisis Communications, offered by Coursera, empowers professionals to navigate and respond to crises through effective interviews. This foundational course in Business & Management spans 420 minutes and is available with Starter and Professional subscriptions, ideal for those seeking to enhance their crisis management skills.

Yago De la Cierva
Instructors

Yago De la Cierva

Greg Burke
Instructors

Greg Burke