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Data-Driven Process Improvement
  • Level Foundation
  • Duration 9 hours
  • Course by University at Buffalo
  • Offered by

About

By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts. Material includes online lectures, videos, demos, project work, readings and discussions. This course is ideal for individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line. It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations. It is the first course in the Data-Driven Decision Making (DDDM) specialization. To learn more about the specialization, check out a video overview at https://www.youtube.com/watch?v=Oi4mmeSWcVc&list=PLQvThJe-IglyYljMrdqwfsDzk56ncfoLx&index=11.

Modules

Introduction and Acknowledgements

    • 1 Videos
    • 2 Readings
Show info about module content

1 Videos

  • Introduction to Data-Driven Process Improvement

2 Readings

  • Welcome Message and Course Overview
  • Acknowledgements

Alignment Failure

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Alignment Failure

1 Readings

  • Alignment Failure Resources (Optional)

Business Needs

    • 2 Videos
    • 1 Readings
Show info about module content

2 Videos

  • Business Needs
  • Dan Gerena Discusses the Data Strategy Journey

1 Readings

  • Business Needs Resources (Optional)

Gap Analysis

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Gap Analysis

1 Readings

  • Gap Analysis Resource (Optional)

Plan Execution

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Plan Execution

1 Readings

  • Plan Execution Resources (Optional)

Operations and Performance Goals Assessment

    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Operations and Performance Goals Assessment

1 Discussions

  • Justifying KPI Inclusion/Omission

1 Readings

  • Operations and Performance Goals Assessment Scenario

Internet of Things (IoT) Data

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • IoT Data

1 Readings

  • IoT Resources (Optional)

Strategy

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Strategy

1 Readings

  • Strategy Resources (Optional)

Question Your Data

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Question Your Data

1 Readings

  • Question Your Data Resources (Optional)

IoT Key Performance Indicators (KPIs)

    • 2 Videos
    • 1 Readings
Show info about module content

2 Videos

  • IoT KPIs
  • Dan Gerena Discusses KPIs

1 Readings

  • IoT KPIs

Data Collection Assessment

    • 1 Assignment
Show info about module content

1 Assignment

  • Data Collection Opportunities

Overview

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Overview

1 Readings

  • Process Mapping Overview Resources (Optional)

Application

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Application

1 Readings

  • Application Resources (Optional)

Current State

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Current State

1 Readings

  • Current State Resources (Optional)

Prioritize Data Gaps and Create Future State Map

    • 2 Videos
    • 1 Readings
Show info about module content

2 Videos

  • Prioritize Data Gaps and Create Future State Map
  • Dan Gerena Discusses the Future of Business Intelligence

1 Readings

  • Prioritize Data Gaps and Create Future State Map Resources (Optional)

Process Mapping Assessment

    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Process Mapping Assessment

1 Discussions

  • Process Mapping Challenges

1 Readings

  • Process Mapping Assessment Scenario

Project: Data-Driven Process Improvement

    • 2 Videos
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Data-Driven Process Improvement

2 Videos

  • Project: Introduction
  • Project: Data-Driven Process Improvement

Auto Summary

Unlock the potential of data to transform your business processes with the "Data-Driven Process Improvement" course. This foundational course in the Business & Management domain, taught by industry experts from Coursera, equips you with the skills to implement data-driven objectives within your organization. Throughout this immersive learning experience, you'll explore the strategic importance of aligning operations with performance goals, harness the power of IoT (Internet of Things) for data collection, and master best practices for gathering key performance indicators (KPIs). The course empowers you to visualize and analyze process flows through process mapping activities, ensuring your efforts are directed towards meaningful business needs. Combining online lectures, engaging videos, practical demos, and interactive project work, this course is crafted for individuals eager to develop a data-driven mindset and improve their company's bottom line. While some familiarity with data interpretation and report reading is beneficial, the course is designed to be accessible to all learners. With a 540-minute duration, the course fits seamlessly into your schedule, offering both Starter and Professional subscription options to suit your learning needs. As the first course in the Data-Driven Decision Making (DDDM) specialization, it lays a robust foundation for further exploration in this critical business area. Ideal for business professionals and managers looking to harness data for process improvement, this course prepares you to transfer the skills learned to real-world organizational contexts. Join today and start your journey towards data-driven excellence. Watch the video overview here: [Video Overview](https://www.youtube.com/watch?v=Oi4mmeSWcVc&list=PLQvThJe-IglyYljMrdqwfsDzk56ncfoLx&index=11).

Peter Baumgartner
Instructors

Peter Baumgartner

Akshay Sivadas
Instructors

Akshay Sivadas