- Level Professional
- Duration 4 hours
- Course by Coursera Instructor Network
-
Offered by
About
This course is primarily aimed at managers and leaders who want to build their resilience and manage stress more effectively in the workplace. The emotional resilience of those involved in a work setting will contribute significantly to the organisation's success. Almost all of us work in a business environment that is constantly changing, is intense and is unrelenting. With so many challenges and changes to deal with in both life and the workplace, it’s vital to understand how emotions relate to unfamiliar and unpredictable situations and to how they contribute to resilience. Emotional resilience can mean managing the emotions that you experience or managing the emotions of those around you. This course will help you to understand more about the role of emotions in stress management so that you can weather storms in the workplace. The course will help you change the way you think about yourself and the way you approach potentially challenging situations. You will learn how to develop your emotional resilience and use this skill at work. As a manager and leader, you can find out how you can develop resilience within the hearts and minds of your team and your organisation. By completing this course, you will be able to - Discover how you use your emotions to develop your capability to manage your resilience - Determine ways to cope with the emotions associated with change and unfamiliar or unpredictable circumstances - Recognise how realistic optimism helps you to manage stress more effectively - Explore action strategies to develop your personal resilience and the resilience of others - Outline how to develop resilience in others at a personal, team, and organisational levelModules
Defining Resilience
4
Videos
- Introducing the Concept of Resilience
- What is Resilience?
- Why Resilience is Useful and When Resilience is Useful
- The Benefits of Resilience
2
Readings
- Welcome to the Course
- Practical Activity - Moods, Environments and Situations
Coping Versus Resilience
4
Videos
- Stresses, Strains and Coping
- The Role of Risk in Resilience
- When Stress Takes Over
- Challenge and Resilience
1
Readings
- Practical Activity - Assessing your Emotional Resilience
The Characteristics of Resilience
8
Videos
- Characterising Resilience
- The Concept of Anti-Fragility
- Resilience is a Mindset
- The Dynamics of Resilience - Your Adaptive Capacity
- Energy Levels and Resilience
- Increasing Levels of Resilience
- The Body's Reaction to Adversity
- The Neuroscience of Resilience
The Behaviours of Resilience
8
Videos
- The Information in Emotions
- Your Optimism and Resilience
- Your Levels of Perfectionism
- Your Attitude to Change
- Can you Be too Resilient?
- Coaching in Resilience
- Mindfulness and Resilience
- Working with Too Much Resilience
The Emotional Pathway of Change
14
Videos
- Facilitating Change
- The Resilience in Change
- How Emotions are Involved in Change
- Personal Transition Through Change and the Emotional Phases
- Anxiety - Can I Cope?
- Happiness - At Last Something is Going to Change
- Denial - Change? What Change?
- Anger - Who's at Fault? Me or You?
- Disillusionment - I'm Off! This isn't for Me.
- Despair - Who am I?
- Hostility - I'm Going to Make This Work if it Kills Me!
- Acceptance - I can See Myself in the Future
- Moving Forward - This can Work and Be Good!
- Looking After Yourself during Change
1
Readings
- Quiz - Personal Transition Through Change Quiz
Action Strategies to Develop Resilience
8
Videos
- Strategy 1 - Feel in Control
- Strategy 2 - Create a Personal Vision
- Strategy 3 - Be Flexible and Adaptable
- Strategy 4 - Get Organised
- Strategy 5 - A Mindset for Problem Solving
- Strategy 6 - Get Connected
- Strategy 7 - Be Socially Competent
- Strategy 8 - Be Proactive
Team Resilience
4
Videos
- Identifying Resilient Teams
- 4 Things that Resilient Teams do
- Managing and Leading Resilient Teams
- Strengthening Resilience in Others
Organisational Resilience
4
Videos
- Investigating Organisational Resilience
- Working in a VUCA Environment
- The Capacity to Deal with VUCA
- Building Resilient Organisations
Course Review
1
Assignment
- Emotional Resilience for Managers Quiz
2
Videos
- The Paradox of Resilience
- Conclusion to the Course
2
Readings
- Practical Activity - Learning Review
- Lightbulb Moments - Developing Resilience
Auto Summary
"Emotional Resilience for Managers" is a Coursera course designed for managers and leaders in the Business & Management domain. Taught by expert instructors, it focuses on stress management and building emotional resilience in the workplace. Over 240 minutes, participants learn to manage their own emotions and those of their teams, fostering resilience at personal, team, and organizational levels. The course offers practical strategies and insights into managing stress, coping with change, and cultivating realistic optimism. Available through Starter and Professional subscriptions, this course is ideal for professionals seeking to enhance their leadership skills.

Robin Hills