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Empathy, Data, and Risk
  • Level Foundation
  • Duration 13 hours
  • Course by University of Illinois Urbana-Champaign
  • Offered by

About

Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course introduces empathy as a professional competency. It explains the psychological processes that inhibit empathy-building and the processes that determine how organizational stakeholders respond to risk. The course guides you through techniques to gather risk information by understanding a stakeholder’s thoughts, feelings, and goals. These techniques include interviewing, brainstorming, and empathy mapping. The course concludes by using this risk information to enrich data analysis. You will learn basic data visualization concepts in Tableau and use these concepts to explore and explain data. Throughout these analyses, the course challenges you to identify risks by focusing on unmet stakeholder needs.

Modules

About the Course

    • 3 Videos
    • 6 Readings
    • 1 Quiz
    • 1 Plugin
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3 Videos

  • Welcome to Empathy, Data, and Risk
  • Instructor Bio
  • Learn on Your Terms

6 Readings

  • Syllabus
  • ePub
  • Glossary
  • Brand Description
  • About the Discussion Forums
  • Online Education at Gies College of Business

1 Quiz

  • Orientation Quiz

About Your Classmates

    • 1 Readings
    • 1 Discussion
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1 Discussions

  • Getting to Know Your Classmates

1 Readings

  • Updating Your Profile

Module 1 Information

    • 2 Readings
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2 Readings

  • Module 1 Overview
  • Module 1 Readings

Lesson 1-1 Psychology of Risk

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Psychology of Risk

1 Quiz

  • Psychology of Risk Practice Quiz

Module 1 Graded Activites

    • 1 Quiz
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1 Quiz

  • Psychology of Risk Quiz

Module 2 Information

    • 2 Readings
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2 Readings

  • Module 2 Overview
  • Module 2 Readings

Lesson 2-1 Deciding for Ourselves vs. Others

    • 2 Videos
    • 1 Quiz
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2 Videos

  • Deciding for Ourselves vs. Others – Part 1
  • Deciding for Ourselves vs. Others – Part 2

1 Quiz

  • Deciding for Ourselves vs. Others Practice Quiz

Lesson 2-2 Empathy and Risk

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Empathy and Risk Practice Quiz

1 Videos

  • Empathy and Risk

Module 2 Graded Activities

    • 1 Quiz
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1 Quiz

  • Empathy and Risk Quiz

Module 3 Information

    • 2 Readings
Show info about module content

2 Readings

  • Module 3 Overview
  • Module 3 Readings

Lesson 3-1 Empathy and Risk Communication

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Empathy and Risk Communication Practice Quiz

1 Videos

  • Empathy and Risk Communication

Lesson 3-2 Communicating Risk

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Communicating Risk – Probability vs. Frequency

1 Quiz

  • Communicating Risk Practice Quiz

Lesson 3-3 Empathy-driven Risk Analysis

    • 2 Videos
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2 Videos

  • Empathy-driven Risk Analysis - Part 1
  • Empathy-driven Risk Analysis - Part 2

Lesson 3-4 Empathy, Risk, & Data - Chicago Arrests Viz

    • 1 Videos
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1 Videos

  • Empathy, Risk, & Data - Chicago Arrests Viz (Screen Capture)

Module 3 Graded Activities

    • 1 Quiz
    • 1 PeerReview
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1 Peer Review

  • Visualizing Discrimination in Drug Law Enforcement

1 Quiz

  • Empathy, Data, and Risk Quiz

Module 4 Information

    • 2 Readings
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2 Readings

  • Module 4 Overview
  • Module 4 Readings

Lesson 4-1 Bringing Empathy to the Data

    • 2 Videos
    • 1 Quiz
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2 Videos

  • Bringing Empathy to the Data – Part 1
  • Bringing Empathy to the Data – Part 2

1 Quiz

  • Bringing Empathy to the Data Practice Quiz

Lesson 4-2 Empathy, Risk, and Data in the Real World

    • 1 Videos
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1 Videos

  • Empathy, Risk, and Data in the Real World

Module 4 Graded Activities

    • 1 Quiz
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1 Quiz

  • Bringing Empathy to the Data Quiz

Course Conclusion

    • 1 Videos
    • 2 Readings
    • 1 Plugin
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1 Videos

  • Gies Online Programs

2 Readings

  • Congratulations on completing the course!
  • Get Your Course Certificate

Auto Summary

"Empathy, Data, and Risk" is a foundational course in Business & Management by Coursera, led by expert instructors. It focuses on risk management through empathy-driven and data-driven analysis. Learners will explore empathy as a professional skill, psychological processes, stakeholder responses, and techniques like interviewing and empathy mapping. The course also covers basic data visualization in Tableau. Ideal for professionals seeking to understand and manage risks by addressing stakeholder needs, it offers Starter and Professional subscription options and lasts 780 minutes.

Justin Leiby
Instructor

Justin Leiby