- Level Foundation
- Duration 16 hours
- Course by Goodwill Industries International
-
Offered by
About
This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating. By the end of the course, you will be able to: 1. Explain the foundational concepts of Career Coaching and Navigating. 2. Familiarize clients with the Career Coaching and Navigation experience. 3. Discover career possibilities for Career Navigators and Career Coaches 4. Describe common Career Development theories, models, and tools. 5. Summarize Coaching Agreements and Career Service Plans. 6. Identify professional and ethical standards. 7. Describe human-centered approaches to Career Coaching and Navigating. To be successful in this course, no prior experience with career coaching or navigation is required. You just need a passion to help people, along with basic computer skills (some knowledge of word processing, spreadsheets, presentations and email).Modules
Defining Career Coaching and Navigation
1
Assignment
- Defining Career Coaching and Navigation
1
Discussions
- How will you make an impact?
8
Videos
- Introduction to Career Coach and Navigator Professional Certificate
- Course Introduction: Foundations of Career Coaching and Navigating
- What is Career Coaching and Navigating?
- Career Coach and Navigator Roles
- Changing People's Lives
- Steps to Career Navigating and Coaching
- Meet a Career Navigator
- Career Navigators: A Day in the Life
2
Readings
- Welcome to the Course
- Discover Jobs in Career Coaching and Navigating
Clients
1
Assignment
- The Job Seeking Experience
1
Discussions
- What do clients have in common?
2
Videos
- Overview of the Job Seeking Experience
- Profiles of Job Seekers
1
Readings
- Case Study: Journey of a Job Seeker
Skills & Competency-Based Career Navigation
1
Assignment
- Career Coaching and Navigating Quiz
1
Discussions
- Reflection: Skills-Based and Competency-Based Career Navigation versus Traditional Career Navigation
2
Videos
- Introduction to Skills- and Competency-Based Career Development
- Benefits of Skills- and Competency-Based Career Development
1
Readings
- Case Study: Skills-Based and Competency-Based Career Navigation
Introduction to Career Development Theory
1
Assignment
- Development Theories Quiz
1
Discussions
- Recall a time that you overcame challenges
7
Videos
- Module 2 Introduction: Theories Behind Career Coaching and Navigating
- What is a Theory and Why is it Important?
- Maslow's Hierarchy of Needs
- Frank Parsons' Trait and Factor Theory
- Super’s Developmental Self-Concept Theory
- Holland Theory of Vocational Types
- Bandura’s Social Cognitive Theory
1
Readings
- Career Development Theories Summary
Career Development Theory: Case Study
1
Assignment
- Career Development Theories Quiz
1
Discussions
- Which career theories would you apply to support the client's career development and why?
1
Videos
- Introduction to Career Development Theory: Call to Action
1
Readings
- Career Development Theory Case Study
Lesson 1: The Coach-Client Relationship
1
Assignment
- Preparing for Success Quiz
1
Discussions
- How do you establish trust?
6
Videos
- Understanding the Coach-Client Relationship
- Coordination and Support Roles
- Setting Expectations
- Cultural Competency
- Establishing Trust with Clients
- Maintaining a Navigator/Coach Presence
2
Readings
- Professional Relationships and Healthy Boundaries
- Establishing Trust with Clients Example
Lesson 2: Establish and Maintain Coaching Agreements
1
Assignment
- Coaching Agreements Quiz
1
Discussions
- How do you set expectations?
4
Videos
- What is a Coaching Agreement?
- Setting Expectations
- Career Services Plans
- Defining Career and Supportive Services
2
Readings
- Setting Expectations Example
- Establishing and Maintaining Agreements
Lesson 3: Ethical and Professional Standards
1
Assignment
- Managing the Client Relationship Quiz
1
Discussions
- Preventing Discrimination
5
Videos
- Ethical Guidelines
- Preventing Discrimination
- Conflict of Interest
- Legal Concerns
- When to End a Coaching Agreement
2
Readings
- Professional Standards
- Preventing Discrimination Case Study
Lesson 1: The Human-Centered Approach
1
Assignment
- Human-Centered Approach Quiz
1
Discussions
- How do you practice self-care?
5
Videos
- What is the Human-Centered Approach?
- Cycle of Support
- Crisis Intervention
- Crisis Intervention Example
- Self-care for Career Navigators and Coaches
1
Readings
- Human-Centered Practice and Process Model
Lesson 2: Diversity and Equity
1
Assignment
- Diversity and Equity Quiz
1
Discussions
- What does diversity, equity and inclusion mean for your community?
3
Videos
- Trust, Safety, Respect and Empathy
- Cultural Sensitivity and Racial Equity
- Disabilities and Rehabilitation Options
2
Readings
- Cultural Sensitivity and Racial Equity Example
- Diversity, Equity and Inclusion Case Study
Lesson 3: Effective Communication
1
Assignment
- Human-centered Navigating and Coaching Quiz
1
Peer Review
- Applying a Human-Centered Approach
1
Discussions
- Trauma-informed Care Reflection Activity
9
Videos
- Human-centered Communication
- What is Trauma-informed Care?
- Interpersonal Communication
- Establishing Rapport
- Active Listening
- Powerful Questioning
- Direct Communication
- Verbal Communication Skills
- Non-verbal Communication
3
Readings
- Trauma-informed Care Case Study
- Best Practices for Communication Skills
- Peer Review Case Study
Auto Summary
Unlock your potential to help others with "Foundations of Career Navigating and Coaching." Designed for passionate individuals in Business & Management, this foundational course by Coursera, led by expert instructors, covers key Career Coaching concepts, relationship management, and human-centered techniques over 960 minutes. With no prior experience needed, choose from Starter or Professional subscriptions and embark on a journey to empower others in their career paths. Ideal for aspiring Career Coaches and Navigators.

Goodwill Academy