Fundamentals of Operations, with Goldman Sachs 10,000 Women

Monthly Subscription Starting at AED 99 + VAT

Level Foundation
Duration 4 hours
Course by Goldman Sachs
Offered by

About

This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level. In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth. In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows. You will consider how to refine your processes to deliver operational efficiency and a competitive advantage for your business, while also increasing value for customers. By the end of the course, you will have mapped and evaluated key processes within your business, identified areas of strength, and selected appropriate measures for improvement as your business grows. The 10,000 Women course collection offers a truly flexible online learning experience. You have the freedom to approach the program in any way that works for you – take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. If you choose to take all 10 courses, you will explore all the key elements of your business and develop a thorough plan for your business’s growth. You can find out more about the Goldman Sachs 10,000 Women collection in the FAQs.

Modules

Lesson 1. Preparing for this course

2 Videos

4 Readings

1 Plugin

Show info about module content

2 Videos

Welcome
Exploring the benefits of process improvement – the principles

4 Readings

Getting started
Process improvement in practice
Understanding the importance of operational processes
Identifying key operational processes

Lesson 2. Process mapping

1 Videos

3 Readings

1 Discussion

1 Plugin

Show info about module content

1 Discussions

Identifying the right tools to support your processes

1 Videos

Assessing your business processes

3 Readings

What is process mapping?
Understanding the purpose of process mapping
Identifying waste in your processes

Lesson 3. Deriving competitive advantage from operations

1 Videos

3 Readings

1 Discussion

1 Assignment

Show info about module content

1 Assignment

Check your understanding (Exercise 2)

1 Discussions

Reflecting on your process evaluation

1 Videos

Refining your processes to gain competitive advantage

3 Readings

Optimizing your operational processes
Creating competitive advantage with processes
Evaluating your business processes (Exercise 3)

Lesson 4. Improvement and measurement

1 Videos

4 Readings

1 Discussion

Show info about module content

1 Discussions

Obtaining high quality data on your operations

1 Videos

Identifying suitable measures for assessment

4 Readings

Developing a business process to support growth
Review your operational process with your team (Exercise 4)
Selecting appropriate improvement targets
Ongoing review and development of your business operations

Lesson 5. Next steps

3 Readings

1 Assignment

Show info about module content

1 Assignment

End of course assessment

3 Readings

Recording your progress
Congratulations
Progressing to the next course in 10,000 Women

Auto Summary

Unlock the potential of your business with the "Fundamentals of Operations" course, part of the esteemed Goldman Sachs 10,000 Women collection. This engaging online course, offered by Coursera, is perfect for entrepreneurs eager to elevate their business operations and streamline processes for optimal growth. Dive into the world of operations management, where you'll learn to refine and enhance your business processes to maximize customer satisfaction and support sustained business growth. Through practical exercises, you'll master process mapping to evaluate and improve your current operations, ensuring you achieve operational efficiency and gain a competitive edge. With a flexible learning approach, you can tailor your journey by selecting any course or a combination of courses from the 10,000 Women collection. Complete all ten courses to develop a comprehensive growth plan for your business, covering all critical aspects. Led by experts, this foundational course spans 240 minutes of in-depth content, available through Starter and Professional subscription options. Ideal for business owners and aspiring entrepreneurs, this course empowers you to identify strengths, implement improvements, and drive your business towards success. Join today and take the next step in your entrepreneurial journey!