Fundamentals of Organization
Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness.
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- Level Foundation
- Course by Politecnico di Milano
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Offered by
About
Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness. Lastly, organization design should also consider how people and units take their decisions, given that organizing and deciding are two central and complementary activities of the managerial function. To achieve these goals, this course aims at explaining you the main concepts of organization, with a strong practical orientation: illustration of typical organizational problems through real corporate examples will be used. But a solid theoretical background is provided as well: the main theories behind organizational design will be used to dig into the main areas of investigation. The course investigates three main areas: the analysis and design of a proper organization, at the micro level (individual) and at the macro level (group of multiple individuals); the analysis of how to effectively manage processes, in terms of activities, performance and principles; the analysis of how to rapidly take decisions, in terms of process, constraints, models and game theory approach.Modules
Introduction to the course
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1
Videos
1
Videos
- Introduction to the course
Introduction
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3
Videos
3
Videos
- Organization: basic concepts and perspectives
- Organization and environment
- Recap micro/macro
Individuals in organization
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4
Videos
4
Videos
- Specialization
- Roles, jobs and positions
- Coordination mechanisms (micro)
- Mechanicistic and Organic model
Organizational units
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3
Videos
3
Videos
- Hierarchy, span of control and line staff
- Grouping criteria: numeric, input, output
- Coordination mechanisms (macro)
Organizational structures
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6
Videos
6
Videos
- Introduction and simple structure
- Functional structure
- Divisional structure
- Hybrid structure
- Matrix structure
- Recap and comparison
Weekly quiz
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1
Assignment
1
Assignment
- Weekly Quiz 1
Introduction
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2
Videos
2
Videos
- Process management: key concepts and definitions
- Link between processes and organization
Business Process Management
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8
Videos
8
Videos
- Introduction to business process management
- Types of process
- Process performance - part 1
- Process performance - part 2
- Cultural principles for process management
- Organizational principles for process management
- Management principles for process management
- Introduction to BPR: definition and key concepts
Weekly quiz
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1
Assignment
1
Assignment
- Weekly Quiz 2
Decision Making Process
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2
Videos
2
Videos
- Introduction to decision making
- Decisions within organized contexts
Problem setting & problem solving
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7
Videos
7
Videos
- The decision making process
- Problem setting: objectives and constraints
- Problem setting: model development
- Conflicts
- Decision making approaches
- Decisions under uncertain environments: risk
- Decisions under uncertain environments: uncertainty
Game theory
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5
Videos
5
Videos
- The role of game theory: the payoff matrix
- The role of game theory: the basic concepts
- Iconic games: prisoner dilemma
- Iconic games: the value of time
- Icon games: multi-objective situations
Weekly quiz
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1
Assignment
1
Assignment
- Weekly Quiz 3
Auto Summary
Unlock the essentials of business success with the "Fundamentals of Organization" course, designed for aspiring and current managers in the dynamic field of Business & Management. Led by an expert instructor from Coursera, this foundational course focuses on the critical aspects of organizational design and efficiency. Dive into a comprehensive curriculum that combines practical insights with solid theoretical underpinnings to help you master the art of organization within any company or institution. The content is structured around three pivotal areas: 1. **Organizational Design**: Learn to analyze and create effective organizational structures at both the micro (individual) and macro (group) levels. 2. **Process Management**: Discover techniques to manage processes efficiently, enhancing performance and adhering to key principles. 3. **Decision-Making**: Understand the strategies to make swift and informed decisions using models, constraints, and game theory. The course is enriched with real-world corporate examples, ensuring you can relate theory to practice seamlessly. Although the duration is flexible to fit various learning paces, you can choose from two subscription options: Starter and Professional, to best suit your needs. Ideal for business professionals and managers eager to optimize organizational effectiveness, this course provides the foundational knowledge and skills necessary to excel in the field. Embark on this learning journey with Coursera and transform your approach to organizational management.
Antonella Moretto
Filomena Canterino