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Healthcare Delivery Providers
  • Level Foundation
  • Duration 26 hours
  • Course by University of Minnesota
  • Offered by

About

Welcome to the exciting world of Healthcare Delivery Providers! This second course in the Healthcare Marketplace Specialization will help you understand the various providers of healthcare across the U.S. delivery continuum. We will explore the unique value proposition of the various providers- from hospitals and clinics to physicians to community based providers. We will dissect this important value chain using various lenses such as- site of care delivery, people who provide the care and payers who pay for care. You will also learn about the challenges facing these providers and the innovations they are creating in order to help transform this important industry. I will use readings such as a case study and videos to make this learning more experiential for you, so that you can see and feel the world of healthcare delivery. I will also explain the various acronyms and specialized terms used in healthcare, so that you become more proficient and familiar with the language. Given the fact that Healthcare is one of the largest industries in the U.S. and growing at an rapid pace, it is critical that current and future leaders understand the internal and external drivers that are shaping this industry. Current and future leaders will need to constantly innovate in order to sustain this industry into the future- by creating value for the end customer and the entire population, as well as increasing engagement of the humans who work within this industry. Get ready to take a deep dive into the complex ocean that is U.S. healthcare delivery- and make sure your oxygen tank is securely fastened!

Modules

Module 1.1: Introduction to Healthcare Delivery Providers

    • 4 Videos
    • 1 Readings
    • 1 Discussion
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1 Discussions

  • Introduce yourself

4 Videos

  • 1.1.1 Course Welcome and Overview
  • 1.1.2 Meet Your Instructor!
  • 1.1.3 Case Study Review
  • Recap of Healthcare Marketplace Specialization

1 Readings

  • Case Study and Addendum

Module 1.2: Lenses We Will Use to Dissect the Delivery System

    • 6 Videos
    • 1 Assignment
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1 Assignment

  • Lenses

6 Videos

  • 1.2.1 Overview of the Lenses
  • 1.2.2 SITES of Healthcare Delivery
  • 1.2.3 Moving Boxes
  • 1.2.4 PEOPLE in Healthcare Delivery
  • 1.2.5 PAYMENT for Healthcare Delivery
  • 1.2.6 PAYERS for Healthcare Delivery

Module 1.3: The Quadruple Aim

    • 6 Videos
    • 1 Readings
    • 1 Assignment
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1 Assignment

  • The Quadruple Aim

6 Videos

  • 1.3.1 What is the Quadruple Aim? (Overview)
  • 1.3.2 Experience of Care: Clinical Quality
  • 1.3.3 Experience of Care: Patient Satisfaction
  • 1.3.4 Cost of Care
  • 1.3.5 Population Health
  • 1.3.6 Healthcare Worker Satisfaction

1 Readings

  • Meet the Founder of the Triple Aim

Module 1.4: Accountable Care Organizations

    • 4 Videos
    • 1 Assignment
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1 Assignment

  • Accountable Care Organizations

4 Videos

  • 1.4.1 What is an ACO?
  • 1.4.2 How Does an ACO Function?
  • 1.4.3 Other Payment Arrangements
  • 1.4.4 Lessons from ACOs

Module 1.5: Review Of Key Influencers

    • 3 Videos
    • 1 Discussion
    • 2 Assignment
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2 Assignment

  • Review of Key Influencers
  • Introduction to U.S. Healthcare Delivery

1 Discussions

  • Is Simultaneous Improvement in the Triple Aims Possible?

3 Videos

  • 1.5.1 Changing Demographics
  • 1.5.2 Healthcare Reform
  • 1.5.3 Other Infuencers

Module 2.1: Structure & Function of Hospitals

    • 5 Videos
    • 1 Readings
    • 1 Assignment
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1 Assignment

  • Structure and Function of Hospitals

5 Videos

  • 2.1.1 Overview of Hospitals
  • 2.1.2 How are Hospitals organized?
  • 2.1.3 What Services do Hospitals Provide?
  • 2.1.4 Hospital Based Physicians
  • 2.1.5 How Do Hospitals Get Paid?

1 Readings

  • Experience Hospital Care

Module 2.2: Measuring Hospital Performance

    • 4 Videos
    • 1 Assignment
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1 Assignment

  • Measuring Hospital Performance

4 Videos

  • 2.2.1 How is Hospital Performance Measured?
  • 2.2.2 Measuring Clinical Quality
  • 2.2.3 Measuring Patient Satisfaction
  • 2.2.4 Measuring Hospital Financials

Module 2.3: Special Types of Hospitals

    • 3 Videos
    • 1 Assignment
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1 Assignment

  • Special Types of Hospitals

3 Videos

  • 2.3.1 Critical Access Hospitals
  • 2.3.2 Single Service Line Hospitals
  • 2.3.3 Ambulatory Surgery Centers & Freestanding Emergency Departments

Module 2.4: Transformation of Hospitals

    • 4 Videos
    • 1 Discussion
    • 2 Assignment
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2 Assignment

  • Transformation of Hospitals
  • Community and Speciality Hospitals

1 Discussions

  • What would you do if you were a Critical Access Hospital CEO?

4 Videos

  • 2.4.1 What Challenges are Facing Hospitals?
  • 2.4.2 What Innovations are Occurring in Hospitals?
  • 2.4.3 Responding to Community Needs
  • 2.4.4 What Lies Ahead for Hospitals?

Module 3.1: Post-Acute Care Overview

    • 3 Videos
    • 2 Readings
    • 1 Assignment
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1 Assignment

  • Post-Acute Care Overview

3 Videos

  • 3.1.1 Post-Acute Care: Sites of Care Delivery
  • 3.1.2: Post-Acute Care: Spending
  • 3.1.3 Post-Acute Care: Trajectories and Configurations

2 Readings

  • Experience Post Acute Care
  • Evolution of Post Acute Care

Module 3.2: LTACHs & IRFs

    • 3 Videos
    • 1 Assignment
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1 Assignment

  • LTACHs & IRFs

3 Videos

  • 3.2.1 What is a Long Term Acute Care Hospital (LTACH)?
  • 3.2.2 What is an Inpatient Rehabilitation Facility (IRF)?
  • 3.2.3 Challenges for LTACHs & IRFs

Module 3.3: Skilled Nursing Facilities (SNF)

    • 3 Videos
    • 1 Assignment
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1 Assignment

  • Skilled Nursing Facilities

3 Videos

  • 3.3.1 What is a SNF? - Services & Payments
  • 3.3.2 How is SNF Performance Measured?
  • 3.3.3 SNFs: Challenges & Innovations

Module 3.4: Home Health Care

    • 3 Videos
    • 1 Assignment
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1 Assignment

  • Home Health Care

3 Videos

  • 3.4.1 What is Home Health Care? - Services & Payments
  • 3.4.2 How is Home Health Care Performance Measured?
  • 3.4.3 Home Health Care: Challenges & Innovations

Module 3.5: Palliative Care & Hospice

    • 4 Videos
    • 1 Assignment
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1 Assignment

  • Palliative Care & Hospice

4 Videos

  • 3.5.1 What is Palliative Care?
  • 3.5.2 What is Hospice? - Services & Payments
  • 3.5.3 How is Hospice Performance Measured?
  • 3.5.4 What Lies Ahead for Palliative Care & Hospice?

Module 3.6: Other Community Based Services

    • 3 Videos
    • 1 PeerReview
    • 1 Assignment
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1 Assignment

  • Group Homes, Adult Day Care, Social Service Organizations and Other Community Based Services

1 Peer Review

  • Tania's Troubles

3 Videos

  • 3.6.1 Group Homes, Adult Day Care etc.
  • 3.6.2 Social Service Organizations
  • 3.6.3 Other Health Services in the Community

Module 4.1: Primary Care Physicians

    • 6 Videos
    • 1 Readings
    • 1 Assignment
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1 Assignment

  • Primary Care Clinics

6 Videos

  • 4.1.1 What are Primary Care Clinics?
  • 4.1.2 Primary Care: Services & Organization
  • 4.1.3 How is Primary Care Paid?
  • 4.1.4 What is a Medical Home?
  • 4.1.5 How is Primary Care Performance Measured?
  • 4.1.6 Primary Care: Challenges & Innovations

1 Readings

  • Experience Physician Practices

Module 4.2: Specialty Care Physicians

    • 5 Videos
    • 1 Assignment
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1 Assignment

  • Specialty Care Clinics

5 Videos

  • 4.2.1 Overview of Specialty Care
  • 4.2.2 Specialists: Services and Organization
  • 4.2.3 How are Specialists paid?
  • 4.2.4 How is Specialist Performance Measured?
  • 4.2.5 Specialists: Challenges & Innovations

Module 4.3: Newer Settings of Provider Care Delivery

    • 3 Videos
    • 1 Discussion
    • 2 Assignment
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2 Assignment

  • Newer Settings of Healthcare Delivery
  • Physicians: Primary, Specialty, Newer Settings & Population Health

1 Discussions

  • Compete vs. Integrate?

3 Videos

  • 4.3.1 What are Retail Clinics?
  • 4.3.2. What is Virtual Care?
  • 4.3.3 Urgent Care & House Calls

Module 5.1: Role of Stakeholders in Delivery Transformation

    • 5 Videos
    • 1 Readings
    • 1 Assignment
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1 Assignment

  • Role of Stakeholders in Delivery Transformation

5 Videos

  • 5.1.1 Governmental Payers
  • 5.1.2 Private Commercial Payers
  • 5.1.3 Employers
  • 5.1.4 Community/ Consumers
  • 5.1.5 Pharmaceuticals & Devices

1 Readings

  • Experience some Stakeholders & Innovations

Review of Some Innovations

    • 3 Videos
    • 1 Assignment
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1 Assignment

  • Review of Some Innovations

3 Videos

  • 5.2.1 County Health Rankings
  • 5.2.2 Process Improvements in Healthcare
  • 5.2.3 A Model of Statewide Quality Improvement

Course Wrap Up

    • 3 Videos
    • 1 PeerReview
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1 Peer Review

  • A CEO's Challenge

3 Videos

  • 5.3.1 Review of the Healthcare Delivery System
  • 5.3.2 Key Attributes of Future Leaders
  • 5.3.3 Final Reflections and Closing Thoughts

Auto Summary

Dive into the world of U.S. Healthcare Delivery Providers with this foundational course in the Healthcare Marketplace Specialization. Led by expert instructors, you'll explore the value propositions of various healthcare providers, from hospitals to community services, and understand the challenges and innovations shaping the industry. Through case studies and videos, you'll gain experiential learning and become proficient in healthcare terminology. Ideal for current and future leaders in the rapidly growing healthcare sector. Available on Coursera with flexible subscription options. Duration: 1560 minutes.

Dr. Rahul Koranne
Instructor

Dr. Rahul Koranne