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- Level Foundation
- Course by École des Ponts ParisTech
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Offered by
About
Lean is a powerful methodology that enables managers and employees to shift their mindset and helps companies to keep their business sustainable by creating competitive advantage. Today, in an increasingly complex and dynamic world, where companies struggle to maintain competitive advantage, Lean is more important than ever. This course combines the experience of many senior experts and practitioners from the Boston Consulting Group and École des Ponts, and brings perspectives on Lean in manufacturing and services. It offers strong topic foundation as well as deep practical insights into the art of continuous improvement. In this course, you will learn: - why Lean is a key driver for sustainable competitive advantage - how different companies can leverage Lean to create value both in manufacturing and services - what it takes to drive a Lean transformation and build a culture of continuous improvement - how new technologies impact traditional lean practicesModules
Welcome to "The hidden value – Lean in manufacturing and services"
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1
Videos
1
Videos
- Introduction to the course
Introduction
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1
Videos
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1
Readings
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1
Discussion
1
Discussions
- Meet & Greet
1
Videos
- Introduction to Lean
1
Readings
- Survey
Lean is about focusing resources on customer value creation
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4
Videos
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1
Readings
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2
Assignment
2
Assignment
- Check your understanding
- Check your understanding
4
Videos
- Define the value for the end-customer
- Not every Euro spent creates value
- How to discover the hidden value
- Lean key concepts and definitions
1
Readings
- Key Concepts and Definitions
Lean helps companies develop competitive advantage
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5
Videos
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2
Readings
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1
PeerReview
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1
Assignment
1
Assignment
- Check your understanding
1
Peer Review
- Week 1 Assignment
5
Videos
- Lean applies to all types of companies and contexts
- Happy employees make happy customers who make happy shareholders
- Lean principles enable winning strategies
- How a lean operating model creates competitive advantage
- Key take-aways
2
Readings
- BCG Perspectives on Lean
- Academic References
Introduction
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1
Videos
1
Videos
- Introduction to week 2
Building on the Toyota legacy to develop Lean manufacturing
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3
Videos
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1
Assignment
1
Assignment
- Check your understanding
3
Videos
- The origins of Lean manufacturing
- How Lean delivers impact in manufacturing
- The Lean manufacturing system
Key tools and concepts used in manufacturing
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5
Videos
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2
Assignment
2
Assignment
- Check your understanding
- Check your understanding
5
Videos
- Map the value creation process in manufacturing
- Optimize the material flow
- Standardize processes
- Improve machine performance
- Control quality
Future perspectives on manufacturing
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2
Videos
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2
Readings
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1
PeerReview
1
Peer Review
- Week 2 Assignment
2
Videos
- A BCG view on Industry 4.0
- Key takeaways about future perspectives on manufacturing
2
Readings
- BCG Perspectives on Lean
- Academic References
Introduction
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1
Videos
1
Videos
- Introduction to week 3
Building on the Lean manufacturing legacy to develop Lean services
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3
Videos
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1
Assignment
1
Assignment
- Check your understanding
3
Videos
- Services: the forgotten half of operations
- The four key differences between Lean in manufacturing and in services
- How Lean delivers impact in services
Key tools and concepts used in services
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6
Videos
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2
Assignment
2
Assignment
- Check your understanding
- Check your understanding
6
Videos
- Don't fix symptoms, fix root causes
- Map the value creation process in services
- Improve the value creation process with Kaizen and VSD
- How autonomy and cooperation can avoid waste
- The right man at the right place: optimizing human capital
- Don’t do lean without digital, don’t do digital without lean
Future perspectives on services
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2
Videos
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1
Readings
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1
PeerReview
1
Peer Review
- Week 3 Assignment
2
Videos
- A BCG view on Service 4.0
- Key takeaways about future perspectives on services
1
Readings
- BCG Perspectives on Lean
Introduction
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1
Videos
1
Videos
- Introduction to week 4
A Lean transformation is a mindset change
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4
Videos
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1
Assignment
1
Assignment
- Check your understanding
4
Videos
- From predicting better to being better prepared
- The customer-centricity imperative
- Lean empowers creativity through standardization
- Lean looks at constraints as resources
Applying Lean at all levels of a company
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2
Videos
2
Videos
- From top management to operators, all actors have a role to play
- Daily Lean: implementing Lean on a day-to-day basis
Successful Lean transformations
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2
Videos
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1
Readings
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1
PeerReview
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1
Assignment
1
Assignment
- Check your understanding
1
Peer Review
- Week 4 Assignment
2
Videos
- How to build Lean Capabilities
- Key takeaways about successful Lean transformations
1
Readings
- BCG Perspectives on Lean
Conclusion to "The hidden value – Lean in manufacturing and services"
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1
Videos
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1
Discussion
1
Discussions
- What are the key learnings from this course you will use in the future?
1
Videos
- Conclusion to the course
Auto Summary
Discover the power of Lean in "The Hidden Value – Lean in Manufacturing and Services." This foundational course, led by experts from the Boston Consulting Group and École des Ponts, explores how Lean methodology drives sustainable competitive advantage. Ideal for business and management professionals, it covers Lean's impact in both manufacturing and services, continuous improvement, and the role of new technologies. Available on Coursera with Starter and Professional subscription options.
Aurélie Delemarle, Ph.D
Dr. Thomas Frost
Salvatore Cali
Elsa Blume