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How to Create a Good Business
  • Level Foundation
  • Duration 23 hours
  • Course by University of Michigan
  • Offered by

About

Prioritizing the wellbeing of workers is not just a good - or ethical - thing to do, but because it makes business sense. A happier, healthier workforce is a more productive workforce. A productive workforce is more likely to attend, perform their best work, and add more value to an organization. Unfortunately, investing in the well-being of workers isn't so simple. In this course, you'll unpack what "worker wellbeing" means across different contexts, explore how to use research techniques to find the sweet spot between worker interests and firm interests, and understand how to design scalable solutions to enable both parties to thrive. University of Michigan Stephen M. Ross School of Business Professor Achyuta Adhvaryu, Ph.D., co-founder of research nonprofit, Good Business Lab, will guide you through the course, and share how research-based interventions can affect worker and business outcomes. Leaders from academia, research, business, and workers themselves, share their perspectives coupled with academic research to help you design a worker wellbeing intervention of your own. Whether you're a student interested in social business, an executive exploring ways to support your teams, or just passionate about this space, there is something in this course for you.

Modules

Introduction to the Course

    • 2 Videos
    • 2 Readings
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Gamut Workbook: Vision Setting

1 Discussions

  • Introduce Yourself!

2 Videos

  • Meet your Instructor
  • Introduction to the Gamut Workbook Tool

2 Readings

  • Syllabus
  • Pre-Survey

History of the Worker Wellbeing & Business Relationship

    • 5 Videos
    • 4 Readings
    • 1 Discussion
    • 1 Plugin
Show info about module content

1 Discussions

  • Connection to Worker Wellbeing-Business History

5 Videos

  • Module 1 Introduction
  • Is Worker Wellbeing Good Business?
  • Examining Shahi Exports Investment in Worker Wellbeing with Anant Ahuja
  • Closer Look at Labor Rights, the Labor Market, and Unionization Movements with Jill Tucker
  • Interview with IndustriALL with Christina Hajagos-Clausen and Apoorva Kaiwar

4 Readings

  • Explore the History of the Worker Wellbeing-Business Relationship
  • Guest Speaker Intro: Anant Ahuja
  • Guest Speaker Intro: Jill Tucker
  • Guest Speaker Intro: Christina Hajagos-Clausen and Apoorva Kaiwar

Introduction to Randomized Control Trials (RCTs)

    • 1 Videos
    • 4 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Develop Your Own RCT

1 Videos

  • Implementing RCTs with Smit Gade

4 Readings

  • Explaining Randomized Control Trials (RCTs)
  • Research Hypotheses
  • Guest Speaker Intro: Smit Gade
  • Introduction to "Develop Your Own RCT" Practice

The Good Business Lab Research Methodology

    • 2 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 1 Quiz

2 Videos

  • Good Business Lab (GBL) Research Methodology
  • Introduction to Good Business Lab (GBL) with Anant Nyshadham

1 Readings

  • Guest Speaker Intro: Anant Nyshadham

What are soft skills and why do they matter?

    • 2 Videos
    • 1 Discussion
Show info about module content

1 Discussions

  • What Do Soft Skills Mean to You?

2 Videos

  • Module 2 Introduction
  • Impacts of Soft Skill Development on Life and Workplace Outcomes

Research of Soft Skills on Labor and Business Outcomes

    • 3 Videos
    • 4 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Soft Skills and their Business Impacts
  • Reflection of Case Studies

3 Videos

  • Soft Skills in Various Contexts
  • Soft Skills Research in Uganda with Vittorio Bassi
  • Mission of the World Bank's Gender Innovation Lab

4 Readings

  • Guest Speaker Intro: Vittorio Bassi
  • Guest Speaker Intro: Markus Goldstein
  • Measuring the Impact of Increasing Grit in Turkey
  • Developing Negotiation Skills in Teenage Girls

Soft Skills Development in the Garment Industry

    • 4 Videos
    • 4 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 2 Quiz

1 Discussions

  • Reflection on the Impact of the Gap Inc. P.A.C.E program

4 Videos

  • Evaluation of Gap Inc.'s Personal Advancement and Career Enhancement Program
  • GAP Inc. P.A.C.E. Worker interviews
  • Supporting the Progression of Female Garment Workers with Jalandhar Giri
  • The Importance of Developing the Skills of Women Workers with Chitra Ramdas

4 Readings

  • Personal Advancement and Career Enhancement (P.A.C.E.) Program
  • Why Listen to Workers?
  • Guest Speaker Intro: Jalandhar Giri
  • Guest Speaker Intro: Chitra Ramdas

Developing Your Worker Wellbeing Plan

    • 1 ExternalTool
Show info about module content

1 External Tool

  • Soft Skills Development in Your Context

What is worker voice and why does it matter?

    • 2 Videos
    • 1 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Exit, Voice, and Loyalty

2 Videos

  • Module 3 Introduction
  • Why Listen to Workers?

1 Readings

  • Expectations, Wage Hikes, and Worker Voice

The Importance of Communication for Workers and Management

    • 7 Videos
    • 6 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Value of Worker Voice In Your Setting

7 Videos

  • Worker Voice Research
  • Introduction to Worker Voice: Anant Nyshadham
  • Evaluating the Impact of Worker Voice Interventions with Teresa Molina
  • The Role of Access to Information on Worker-Management Relations with Laura Boudreau
  • Worker Evaluations and Feedback Channels
  • Designing Solutions for the Wellbeing of Workers Across Industries with Elena Fanjul- Debnam
  • Investing in Worker Voice Tools with Rebecca Offensend

6 Readings

  • Guest Speaker Intro: Teresa Molina
  • Guest Speaker Intro: Laura Boudreau
  • Guest Speaker Intro: Jing Cai
  • Improving Labor Standards
  • Guest Speaker Intro: Elena Fanjul- Debnam
  • Guest Speaker Intro: Rebecca Offensend

Designing and Scaling a Worker Voice Solution

    • 4 Videos
    • 4 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 3 Quiz

1 Discussions

  • Reflection on Existing Worker Voice Tools

4 Videos

  • Case Study: Project Inache
  • What to Consider When Scaling Up an Intervention
  • Chitra Ramdas: Guest speaker lecture
  • Worker interviews: Inache (Turn on Subtitles)

4 Readings

  • Considerations for Developing a Worker Voice Tool
  • Guest Speaker Intro: Arvind Patil
  • Guest Speaker Intro: Mamta Pimoli
  • Worker Interviews: Reactions to Inache

Developing Your Worker Wellbeing Plan

    • 1 ExternalTool
Show info about module content

1 External Tool

  • Empowering Worker Voice

The Impact of Workplace Environment on Worker Outcomes

    • 3 Videos
Show info about module content

3 Videos

  • Module 4 Introduction
  • How to Build a Resilient Workforce
  • Studies on Health, Environment, and Productivity

Climate Change, Pollution, and Productivity

    • 4 Videos
    • 5 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Looking to the Future

4 Videos

  • Effects of Pollution and Climate Change on Labor with Anant Sudarshan
  • Management Interview: LED
  • Implementation of Programs to Improve the Workplace with Jalandhar Giri
  • Workplace Environment and Worker Productivity with Joshua Graff Zivin

5 Readings

  • Guest Speaker Intro: Anant Sudarshan
  • The Impact of Temperature on Productivity and Labor Supply
  • Management Interview Introduction
  • Guest Speaker Intro: Joshua Graff Zavin
  • Pollution, Worker Efficiency and the Role of Management: Evidence from India

Supporting the Holistic Health of Workers

    • 4 Videos
    • 6 Readings
    • 2 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 4 Quiz

2 Discussions

  • Coping with a Noisy Workplace
  • Menstrual Health in the Workplace Reflection

4 Videos

  • Worker Interviews: Menstrual Health
  • Worker Video: Buddy System
  • Impacts of Improvement in Living Conditions with Huayu Xu
  • Impacts of Training Female Migrant Workers on Digital Remittances with Raphaelle Aulagnon

6 Readings

  • For Better Output, Turn Down the Volume
  • Sexual and Reproductive Health in the Workplace
  • Worker Interviews on Menstrual Health: Introduction
  • Worker Interviews on Buddy System Project: Introduction
  • Guest Speaker Introduction: Huayu Xu
  • Guest Speaker Intro - Raphaelle Aulagnon

Developing Your Worker Wellbeing Plan

    • 1 ExternalTool
Show info about module content

1 External Tool

  • Improving Your Workplace Environment

How important are managers?

    • 5 Videos
    • 5 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Barriers to Improvement in Your Setting

5 Videos

  • Module 5 Introduction
  • Managerial Quality and Business Outcomes
  • Methodology and Key Findings From the STITCH Evaluation with Emir Murathanoglu
  • Worker Interviews: STITCH
  • Managerial Quality with Jorge Tamayo

5 Readings

  • Does Management Matter?
  • Guest Speaker Intro: Emir Murathanoglu
  • Worker Interview Intro: STITCH
  • What is Holding Firms Back?
  • Guest Speaker Intro: Jorge Tamayo

Lasting Impacts of Good Management

    • 2 Videos
    • 2 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 5 Quiz

2 Videos

  • Research Studies on Managerial Quality
  • How Do Management Practices Across Firms and Countries Differ withNick Bloom

2 Readings

  • Guest Speaker Intro: Nick Bloom
  • Do Management Interventions Last?

Developing Your Worker Wellbeing Plan

    • 1 ExternalTool
Show info about module content

1 External Tool

  • Improving Managerial Quality

End of Course Assessment

    • 3 Readings
    • 1 PeerReview
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Gamut Workbook: Brainstorm from Your Workbook Entries

1 Peer Review

  • Your Worker Wellbeing Plan

3 Readings

  • Develop Your Worker Wellbeing Intervention Plan
  • Intervention Development Guide & Project Submission Template
  • Post Course Survey

Auto Summary

Discover the importance of worker wellbeing in the "How to Create a Good Business" course, led by Professor Achyuta Adhvaryu from the University of Michigan. This business and management course explores the intersection of worker and firm interests, offering research-based strategies to enhance productivity. Ideal for students, executives, and social business enthusiasts, the 1380-minute course provides foundational knowledge for designing effective wellbeing interventions. Available on Coursera with a Starter subscription.

Achyuta Adhvaryu
Instructor

Achyuta Adhvaryu