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Intercultural Management
  • Level Foundation
  • Duration 15 hours
  • Course by ESCP Business School
  • Offered by

About

This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave. You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level. Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals. Please have a look at the teaser available at : https://www.youtube.com/watch?v=LVze_O6vjKI

Modules

1. Opening

    • 1 Videos
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1 Videos

  • Introduction - Opening

2. Globalization and Culture

    • 1 Videos
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1 Videos

  • Globalization and Culture

3.The Concept of Culture

    • 1 Videos
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1 Videos

  • The Concept of Culture

4. Cultural Dimensions

    • 1 Videos
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1 Videos

  • Cultural Dimensions

5. Intercultural Management Skills

    • 1 Videos
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1 Videos

  • Intercultural Management Skills

Further Readings and Resources

    • 14 Readings
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14 Readings

  • International Dimensions of Organizational Behavior
  • Contemporary Developments in World Culture
  • The Globalization Reader
  • International Human Resource Management
  • The Triangular Trade and the Atlantic Economy of the Eighteenth Century
  • Beyond culture
  • Cultures and Organizations: Software of the Mind
  • Culture, Leadership and Organizations, The GLOBE Study of 62 Societies
  • A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework
  • The globalization of markets
  • Ted Talk - The hidden force in global economics: sending money home
  • Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries
  • Cultural intelligence. A theory-based, short form measure
  • Riding the Waves of Culture: Understanding Cultural Diversity in Business

End of Module 1 Quiz

    • 1 Assignment
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1 Assignment

  • End of Module 1 Quiz

1. Introduction

    • 1 Videos
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1 Videos

  • Introduction

2. Intercultural Encounters and Self-Awareness

    • 1 Videos
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1 Videos

  • Intercultural Encounters and Self-Awareness

3. Managing Diversity

    • 1 Videos
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1 Videos

  • Managing Diversity

4. Managing Intercultural Teams

    • 1 Videos
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1 Videos

  • Managing Intercultural Teams

5. Leadership in an Intercultural Organization

    • 1 Videos
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1 Videos

  • Leadership in an Intercultural Organization

Further Readings and Resources

    • 14 Readings
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14 Readings

  • The Impact of Leadership and Change Management Strategy on Organizational Culture
  • Autobiography of Intercultural Encounters
  • Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization
  • Developing Global Managers: Integrating Theory, Behavior, Data and Performance
  • Global Leadership Practices: A Cross-Cultural Management Perspective
  • Cross-cultural Management Research: Assumptions, Evidence and Suggested Directions
  • Leadership That Gets Results
  • Beyond Culture
  • Cultures and Organizations: Software of the Mind
  • Psychological Types
  • Type and Culture: Using the MBTI Instrument in International Applications
  • What Leaders Really Do
  • Isabel Briggs Myers and Type Development
  • Why do People follow Leaders? A Study of a U.S. and a Japanese Change Program

End of Module 2 Quiz

    • 1 Assignment
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1 Assignment

  • End of Module 2 Quiz

1. Introduction

    • 1 Videos
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1 Videos

  • Introduction

2. Intercultural Mobility

    • 1 Videos
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1 Videos

  • Intercultural Mobility

3. Intercultural Recruitment and Selection

    • 1 Videos
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1 Videos

  • Intercultural Recruitment and Selection

4. Cultural Dimensions of Talent Management

    • 1 Videos
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1 Videos

  • Cultural Dimensions of Talent Management

5. Intercultural Rewards

    • 1 Videos
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1 Videos

  • Intercultural Rewards

Further Readings and Resources

    • 10 Readings
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10 Readings

  • European Reward Governance Survey
  • Evolving and enduring Challenges in Global Mobility
  • Changing Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives
  • Ethnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis
  • International Human Resource Management
  • Strategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences
  • Expatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management
  • Comparative total rewards practices and policies
  • Global Talent Management
  • Global talent management: How leading multinational build and sustain their talent pipeline

End of Module 3 quiz

    • 1 Assignment
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1 Assignment

  • End of Module 3 quiz

1. Introduction

    • 1 Videos
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1 Videos

  • Introduction

2. International Product Decisions

    • 1 Videos
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1 Videos

  • International Product Decisions

3. International Promotion Decisions

    • 1 Videos
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1 Videos

  • International Promotion Decisions

4. International Place Decisions

    • 1 Videos
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1 Videos

  • International Place Decisions

5. International Pricing Decisions

    • 1 Videos
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1 Videos

  • International Pricing Decisions

Further Readings and Resources

    • 5 Readings
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5 Readings

  • Internationales Marketing
  • International Marketing Strategy: Analysis, Development and Implementation
  • Estrategias de Marketing Internacional
  • Global Marketing Management
  • Marketing international, Marchés, Cultures et Organisations

End of Module 4 Quiz

    • 1 Assignment
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1 Assignment

  • End of Module 4 Quiz

1. Introduction

    • 1 Videos
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1 Videos

  • Introduction

2. Goals and Negotiation Approaches

    • 1 Videos
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1 Videos

  • Goals and Negotiation Approaches

3. Foreign Language Use: Proficiency and Anxiety

    • 1 Videos
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1 Videos

  • Foreign Language Use: Proficiency and Anxiety

4. Style of Language: High-Context vs. Low-Context

    • 1 Videos
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1 Videos

  • Style of Language: High-Context vs. Low-Context

5. The Role of Teams in Intercultural Business Negotiations

    • 1 Videos
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1 Videos

  • The Role of Teams in Intercultural Business Negotiations

Further Readings and Resources

    • 6 Readings
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6 Readings

  • Cultural accommodation and language priming: Competitive versus Cooperative Behavior in a Prisoner’s Dilemma Game
  • he Multifaceted role of Language in International Business: Unpacking the Forms, Functions and Features of a Critical Challenge to MNC Theory and Performance
  • International Management: Managing Across Borders and Cultures, Text and Cases
  • Negotiation
  • Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations
  • The ambiguous Role of cultural Moderators in Intercultural Business Negotiations

En of Module 5 Quiz

    • 1 Assignment
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1 Assignment

  • En of Module 5 quiz

Leçon sans titre

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Final Quiz

1 Videos

  • Wrap up

Auto Summary

Embark on a foundational journey in Intercultural Management with Coursera's expert-led MOOC. Ideal for business and management enthusiasts, this course delves into how culture influences team dynamics, leadership, HR, marketing, and negotiations. Gain insights from top experts and recent research, and acquire practical tools to navigate global interactions effectively. Lasting 900 minutes, the course offers flexible subscription options—Starter and Professional—making it perfect for anyone looking to enhance their intercultural competence.

Kerstin Alfes
Instructors

Kerstin Alfes

Robert Wilken
Instructors

Robert Wilken

Chiara Succi
Instructors

Chiara Succi

Marion Festing
Instructors

Marion Festing