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Interviewing Best Practices
  • Level Professional
  • Duration 3 hours
  • Course by Automatic Data Processing, Inc. (ADP)
  • Offered by

About

This course is for talent acquisition professionals who want to streamline and improve their interviewing process. The process of interviewing and hiring has been around for eons. However, as the profession of recruiting has adapted to changes in the economy and technology, so has the interviewing process. Recruiters and hiring managers must be prepared to implement well thought out strategies to assess top talent in our industries. This course focuses on arguably the most subjective of these steps —conducting the screening of candidates—and the most important assessment technique: the interview. It is difficult to make judgments about people in years, let alone days; and yet this is what the hiring process requires. To be successful in this course, you should have a background in talent acquisition. By the end of this course, you will be able to compare the strengths and weaknesses of the traditional, situational, case, behavioral-based, and performance-based interview formats. You will have a keen understanding of the recruitment process including the players involved, and tips on developing interview questions and leveraging resources. You’ll also learn how to prepare an interview team and develop an outline of interview questions to evaluate specific candidate competencies, and much more!

Modules

Welcome and Course Overview

    • 1 Videos
    • 2 Readings
Show info about module content

1 Videos

  • Welcome to Interviewing Best Practices

2 Readings

  • Introduction to AIRS Training
  • Course Overview

Recruitment Process

    • 3 Videos
    • 1 Assignment
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1 Assignment

  • Hiring Responsibilities

3 Videos

  • Hiring Process and the Traditional Interview
  • Defining the Recruitment Process and Key Players
  • Types of Interviews

Preparing for a Successful Interviewing Process

    • 3 Videos
    • 1 Readings
    • 1 Assignment
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1 Assignment

  • A Successful Interviewing Process

3 Videos

  • Working with the Recruiter
  • Preparing Interview Teams
  • ACTS – Decision Making Model

1 Readings

  • Building the Candidate Profile

Conducting Successful Interviews

    • 4 Videos
    • 3 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Conducting successful interviews

4 Videos

  • Making Hiring Decisions: Reviewing Resumes
  • Bias and Poor Hiring Decisions
  • Critical Interviewing Skills
  • Questions

3 Readings

  • Reflection: Improve Your Hiring Decisions
  • Additional Tips for the Interviewing Process
  • What Questions to Ask and What to Avoid

Finalizing the Outcome and Preparing for Next Steps

    • 4 Videos
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Interviewing Best Practices

1 Peer Review

  • Types of Interviews

4 Videos

  • Post Interview Tips
  • Making an Offer
  • Onboarding and Follow-up
  • Summary

Auto Summary

"Interviewing Best Practices" is a professional course designed for talent acquisition specialists aiming to refine their interviewing techniques. Offered by Coursera, this 180-minute course delves into various interview formats, including traditional, situational, case, behavioral, and performance-based methods. Learners will gain insights into the recruitment process, learn to craft effective interview questions, and prepare interview teams. Ideal for those with a background in talent acquisition, this course helps professionals enhance their candidate assessment skills. Available through a Starter subscription, it is led by an expert in Business & Management.

Laura Stoker
Instructor

Laura Stoker