Leading Business Transformation by Charlene Li

About

Charlene Li, a leading expert in digital transformation and disruptive growth strategies, details in this 4-hour course all the keys your organization needs to be disruptive and see each new wave of change as an opportunity for exponential growth.

Don't get stuck in what is currently working and go towards future customers. Learn how to do it in these three modules packed with how-to examples from the most successful companies in the world.

What you will learn

• To transform change and disruption into opportunities
• How to meet the needs of your future customers
• How to build a powerful strategy in times of disruption
• The role of leaders in guiding organizational transformation

Skills you learn

• Customer Service
• Digital Transformation
• Business Transformation
• Innovation
• Growth Strategies

Syllabus

Module 1. The disruption mindset, transforming and reinventing your business

Module 2. The future customer experience

Module 3. Leading the transformation of your organization

Auto Summary

"Leading Business Transformation" by Charlene Li, offered on edX, is a comprehensive online course focused on enhancing customer experience and driving innovation. Expert Charlene Li guides learners through digital transformation and disruptive growth strategies. The course is ideal for business professionals and managers, available with Starter and Professional subscription options.