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Leading Diverse Teams & Organizations
  • Level Foundation
  • Duration 22 hours
  • Course by University of Michigan
  • Offered by

About

In this new course, you'll gain evidence-based knowledge and practical tools to help you design and lead diverse, equitable, and inclusive (DEI) teams and organizations. Whatever your background, and wherever in the world you may be, you’ll gain tools to accelerate your personal journey to lead diverse teams and organizations. This program is specifically designed to accommodate learners from different backgrounds (gender, race, country of origin, etc) as well as different starting knowledge points (new to the topic or social justice warriors). In the course, you’ll learn to better understand yourself and your personal identity in the workplace and gain new skills to identify privilege, implicit bias, and microaggressions in your organization and to take action as an active ally and change advocate. After hearing from experts representing a diverse array of real-world perspectives, you’ll understand best practices for equitable organizational processes and norms and inclusive behavioral practices in teams. Finally, you'll learn about best practices for organizational DEI strategy, including the role of metrics in DEI work and how DEI work can be integrated into the heart of an organization. At the end of the course, you’ll create a DEI action plan which you can apply to your own life and workplace. Throughout the course, you'll: - Describe the organizational benefits of diversity, equity, and inclusion - Identify the conditions under which diversity is most likely to benefit teams and organizations. - Deepen your understanding of different demographic differences and how identity, implicit bias, and structural inequalities impact workplace dynamics. - Identify best practices for equitable organizational processes and norms. - Incorporate important considerations for how to lead inclusive teams, including conflict management skills, group decision making best practices, and emotion regulation. - Gain tools for the implementation of DEI strategies in organizations, including the architecture of DEI groups, the role of data and metrics, and tools to integrate DEI into the very heart of an organization.

Modules

Welcome

    • 3 Videos
    • 3 Readings
Show info about module content

3 Videos

  • Course Introduction
  • Launch Your Own DEI Journey
  • Week 1 Introduction

3 Readings

  • Community Engagement Guidelines
  • Pre-Course Survey
  • Course Syllabus

Action Plan

    • 2 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Charting Your Personal DEI Journey

2 Readings

  • A Brief Introduction to the Action Plan Workbook
  • Giving & Receiving Feedback

The Diversity Bonus

    • 1 Videos
    • 1 Readings
    • 1 ExternalTool
    • 2 Plugin
Show info about module content

1 External Tool

  • Action Plan Workbook: Why Diversity Matters

1 Videos

  • The Diversity Bonus

1 Readings

  • How Diversity Makes Us Smarter

Racially Based Identities

    • 1 Videos
    • 4 Readings
Show info about module content

1 Videos

  • Identity at Work

4 Readings

  • [Video] Identity Challenges at Work
  • Intersectionality
  • Black Experiences
  • White Experiences

Gender Based Identities

    • 3 Readings
Show info about module content

3 Readings

  • Female Experiences
  • Male Experiences
  • Non-Binary Experiences

Other Dimensions of Identity

    • 4 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Reflection on Personal Identity

4 Readings

  • LGBTQIA+ Experiences
  • Parental Experiences
  • Global Experiences
  • Disability Experiences

Gaining a Growth Mindset on Bias and DEI

    • 3 Videos
    • 5 Readings
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Reflecting on Your Own Diversity Mindset

1 Discussions

  • [Optional] Thinking about Content

3 Videos

  • A Growth Mindset on DEI
  • How Can Bias Impact My Decisions?
  • Addressing Unconscious Bias

5 Readings

  • [Video] A Growth Mindset Around DEI
  • Implicit Attitude Test
  • [Video] Implicit Bias: Peanut Butter, Jelly, and Racism
  • An Overview of How to Grow on DEI
  • [Video] Developing a Growth Mindset

Week Recap and Action Plan

    • 1 Videos
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Start Your Action Plan

1 Discussions

  • [Optional] Share Your Thoughts about the Week

1 Videos

  • Week 1 Recap & Action Plan Instructions

Introduction to Week 2

    • 1 Videos
Show info about module content

1 Videos

  • Week 2 Introduction

Implications of Bias: Structural Inequalities

    • 3 Videos
    • 1 Readings
    • 1 Discussion
    • 2 Plugin
Show info about module content

1 Discussions

  • [Optional] Thinking about Content

3 Videos

  • Why Bias Matters
  • How Bias Manifests in Structural Inequalities
  • Different Types of Structural Inequalities

1 Readings

  • Why Stereotypes Matter

Implications of Bias: Privilege and Oppression

    • 3 Readings
    • 2 ExternalTool
Show info about module content

2 External Tool

  • Action Plan Workbook: Personal Privilege
  • Action Plan Workbook: Bias, Stereotypes, and Inequality

3 Readings

  • [Video] What is Privilege Demonstration
  • Privilege and Oppression
  • [Video] Legos and the 4 I's of Oppression

Becoming Anti-Bias

    • 1 Videos
    • 3 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • [Optional] Thinking about Content

1 Videos

  • Actions to Take to Become Anti-Bias

3 Readings

  • [Video] Journeys in Anti-Bias: Anti-Racism
  • Being an Ally
  • [Video] 5 Tips for Being an Ally

How to Speak Out Against Bias

    • 1 Videos
    • 2 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Conversation with a Friend

1 Videos

  • Skills for Difficult Conversations About Diversity and Bias

2 Readings

  • [Video] How to Lead Tough Conversations
  • [Video] Nonviolent Communication for Tough Conversations

Speaking Out Against Bias and Microaggressions

    • 5 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Speaking Out Against Microaggressions

5 Readings

  • [Video] Eliminating Microaggressions
  • Scripts for Calling Out vs Calling In
  • A Guide to Responding to Microaggressions
  • Microinterventions for Microaggressions
  • Worksheet Responses for Responding to Bias and Microaggressions

Week Recap and Action Plan

    • 1 Videos
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Week 2 Actions

1 Discussions

  • [Optional] Share Your Thoughts about the Week

1 Videos

  • Week 2 Recap and Action Plan Instructions

Introduction to Week 3

    • 1 Videos
Show info about module content

1 Videos

  • Week 3 Introduction

Organizations & DEI

    • 1 Videos
    • 1 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Analyze DEI Statements

1 Videos

  • DEI in Organizations

1 Readings

  • [Video] Chief Diversity Officer at Ebay on Humanising D&I

Organizational Equity

    • 2 Videos
    • 2 ExternalTool
Show info about module content

2 External Tool

  • Action Plan Workbook: Organizational Approaches to DEI
  • Action Plan Workbook: Recognizing Bias

2 Videos

  • An Introduction to Organizational Equity
  • Removing Bias in Personnel Decisions

DEI Accountability Structures

    • 2 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Weaving DEI into Culture & Communication

2 Readings

  • Building DEI Systematically into Your Organization
  • Achieving Meritocracy in the Workplace

The Importance of Metrics for DEI Work

    • 1 Videos
    • 3 Readings
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Diversity & Inclusion Accountability Structures

1 Videos

  • Introduction to Measuring and Publishing DEI Metrics

3 Readings

  • The Importance of DEI Metrics
  • [Video] Measuring What Matters in Gender Diversity
  • [Video] An Analytical Perspective on Diversity

Week Recap and Action Plan

    • 1 Videos
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Week 3 Actions

1 Discussions

  • [Optional] Share Your Thoughts about the Week

1 Videos

  • Week 3 Recap and Action Plan Instructions

Introduction to Week 4

    • 1 Videos
Show info about module content

1 Videos

  • Week 4 Introduction

Introduction to Inclusion

    • 5 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • [Optional] Conversations about Inclusion

5 Readings

  • [Video] Inclusion at Work
  • [Video] The Science of Inclusion
  • Intersectionality and Inclusion
  • Inclusion in the Remote Environment
  • How to Have More Inclusive Meetings over Zoom

Designing and Leading Inclusive Teams

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Reflection on Inclusion in Your Current (or Previous) Team

1 Discussions

  • Toward Equitable and Inclusive Meetings Script Reflection

1 Videos

  • Designing & Leading Inclusive Teams

2 Readings

  • Inclusive Team Leadership Readings & Video
  • Toward Equitable and Inclusive Meetings

Week Recap and Action Plan

    • 2 Videos
    • 1 Discussion
    • 1 ExternalTool
Show info about module content

1 External Tool

  • Action Plan Workbook: Week 4 Actions

1 Discussions

  • [Optional] Share Your Thoughts About the Week

2 Videos

  • Week 4 Recap and Action Plan Instructions
  • Leading DEI Change in Your Organization

Final Assignment

    • 1 Videos
    • 1 Readings
    • 1 ExternalTool
    • 1 Assignment
Show info about module content

1 Assignment

  • Certificate Quiz

1 External Tool

  • Action Plan Workbook: Final Assignment

1 Videos

  • Course Recap and Final Assignment Instructions

1 Readings

  • Post-Course Survey

Auto Summary

Unlock the power of diversity with "Leading Diverse Teams & Organizations," a transformative business and management course by Coursera. Gain practical tools and evidence-based knowledge to lead DEI teams and organizations effectively. Suitable for all backgrounds, this foundational course covers self-identity, privilege, implicit bias, and microaggressions, with insights from diverse experts. Learn best practices for equitable processes, inclusive behaviors, and DEI strategy integration. Complete the course with a personalized DEI action plan. Available in Starter and Professional subscriptions, this 1320-minute course is ideal for aspiring leaders committed to fostering inclusive workplaces.

Lindred Greer
Instructor

Lindred Greer