Leading Teams
In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance.
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- Level Foundation
- Duration 11 hours
- Course by University of Michigan
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Offered by
About
In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team's performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork. In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.Modules
Intro: Designing Your Team for Excellence
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2
Videos
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3
Readings
2
Videos
- 01.01 - Intro: Designing Your Team for Excellence
- 01.02 - Designing Your Team with the Client in Mind
3
Readings
- Help us learn more about you!
- Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
- Course Syllabus
Team Size: How Big is Your Team?
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1
Videos
1
Videos
- 01.03 - What is the Optimal Team Size?
Team Diversity: Demographics
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2
Videos
2
Videos
- 01.04 - Demographics: How Demographic Diversity Impacts Teams
- 01.05 - Demographic Faultlines: Be Very Careful!
Team Diversity: Personality
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1
Videos
1
Videos
- 01.06 - Personality: How Diversity in Personality Impacts Teams
Team Diversity: Values and Person-Team Fit
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4
Videos
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1
Readings
4
Videos
- 01.07 - Values-based Diversity in Teams (Part 1)
- 01.08 - Values-based Diversity in Teams (Part 2)
- 01.09 - Team Values and Person-Team Fit
- 01.10 - Building a Collaborative Climate
1
Readings
- Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team
Goal Setting and Expectations in Teams
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4
Videos
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1
Readings
4
Videos
- 01.11 - Goal Setting in Teams
- 01.12 - Managing Individual Expectations
- 01.13 - Emphasizing Shared Goals
- 01.14 - Avoiding Self-Similarity in Composing Teams
1
Readings
- Can You Compose Your Team With Too Many Stars
Recap: Designing Your Team for Excellence
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1
Videos
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2
Readings
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1
Assignment
1
Assignment
- Designing Your Team for Excellence
1
Videos
- 01.15 - Recap: Designing Your Team for Excellence
2
Readings
- Notice for Auditing Learners: Assignment Submission
- Unit Lecture Slides
Intro: Structuring Your Team for Excellence
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1
Videos
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1
Readings
1
Videos
- 02.01 - Structuring Your Team for Excellence: Apollo 13 Case Study
1
Readings
- Gene Kranz Video
Team Structures: Formal
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5
Videos
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1
Readings
5
Videos
- 02.02 - Departmentation: How to Group and Organize Jobs in the Team
- 02.03 - Centralization: How to Structure Decision Making in the Team
- 02.04 - Rewards: How to Structure Rewards in the Team
- 02.05 - Team Rewards and Punishments
- 02.06 - Virtuality: How to Manage Virtual Team Structures
1
Readings
- Rewarding Teams or Individual Stars
Team Structures: Informal
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5
Videos
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1
Readings
5
Videos
- 02.07 - Roles: How to Define and Organize Roles in the Team
- 02.08 - Every Role Matters in Teams
- 02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Role
- 02.10 - Norms: How to Create Productive Norms in the Team
- 02.11 - Creating a Culture of Teamwork Through Norms and Expectations
1
Readings
- Template: Team Charter
Team Charters
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1
Videos
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1
Readings
1
Videos
- 02.12 - Team Charters: A Tool for Designing Your Team
1
Readings
- Team Charter Documents
Recap: Structuring Your Team for Excellence
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1
Videos
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1
Readings
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1
Assignment
1
Assignment
- Structuring Your Team for Excellence
1
Videos
- 02.13 - Recap: Structuring Your Team For Excellence
1
Readings
- Unit Lecture Slides
Conflict and Trust Among Team Members
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8
Videos
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2
Readings
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1
Assignment
1
Assignment
- Managing Team Dynamics
8
Videos
- 03.01 - Coordination
- 03.02 - Common Information Effect
- 03.03 - Social Loafing
- 03.04 - Language
- 03.05 - Working Across Cultures
- 03.06 - Managing Conflict
- 03.07 - Resolving Task Conflicts
- 03.08 - Recap: Manage Team Dynamics
2
Readings
- Conflict Resolution from The Office
- Unit Lecture Slides
Creating Sustainable Team Performance and Learning
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15
Videos
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3
Readings
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1
PeerReview
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1
Assignment
1
Assignment
- Creating Sustainable Team Performance and Learning
1
Peer Review
- Improving Your Team’s Performance
15
Videos
- 04.01 - Evaluating Team Performance
- 04.02 - Assessing Performance
- 04.03 - Managing Teammate Satisfaction
- 04.04 - Managing Team Performance
- 04.05 - Creativity
- 04.06 - Psychological Safety
- 04.07 - Engaging Your Team
- 04.08 - Hit and Hug
- 04.09 - Building a Safe Environment
- 04.10 - Transactive Memory
- 04.11 - Facilitating Team Learning
- 04.12 - Learning from Adversity
- 04.13 - Instilling a Learning Mindset
- 04.14 - Manufacturing Team Success
- 04.15 - Creating Sustainable Team Performance
3
Readings
- Unit Lecture Slides
- Post-course Survey
- Keep Learning with Michigan Online!
Auto Summary
Discover the essentials of team leadership with "Leading Teams," a foundational course offered by Coursera in the Business & Management domain. Designed to equip you with the skills to build, enhance, and sustain high-performing teams, this course delves into best practices for team composition, goal alignment, role establishment, and decision-making processes. Throughout the course, you will develop strategies for managing critical team dynamics, such as conflict resolution and trust-building, ensuring your team can navigate challenges effectively. You will also learn to harness the full potential of teamwork while avoiding common pitfalls that can lead to underperformance. Spanning 660 minutes, this comprehensive program offers flexible subscription options, including Starter, Professional, and Paid plans, catering to different learning needs. Ideal for aspiring team leaders and existing team members, this course provides valuable insights and tools to transform you into a more effective leader and a key asset in any team environment.
Maxim Sytch, Ph.D.
Scott DeRue, Ph.D.