- Level Foundation
- Duration 28 hours
- Course by Northeastern University
-
Offered by
About
This course is the continuation of "Introduction to Healthcare Supply Chain Operations". If you have not visited the first part yet, please check it out before starting this course. If you have finished the first part of this series: Introduction to Healthcare Supply Chain Operations, you will be able to apply what you learned to your own career. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into healthcare supply chain operations. In this course, you will focus on activities and functions such as inventory control, logistics, procurement, supply chain relationships, information technology systems and innovations, and response to emerging trends. It introduces various tools and techniques that enhance effective management of supply chain operations in healthcare organizations. Throughout this course, you will be given the opportunity to apply the course concepts to an operational process improvement project.Modules
Getting Started
1
Discussions
- Meet Your Fellow Learners
1
Videos
- Meet Your Faculty: Gilbert Nyaga
3
Readings
- Welcome to Navigating Healthcare Supply Operations
- Providing Mayo Clinic Insights: James Francis
- Syllabus - Navigating Supply Chain Operations
Module 1 Overview
1
Assignment
- Check Your Knowledge
1
Discussions
- Managing Hospital Care Demands
2
Readings
- Module Overview
- Operational Process Project Overview
Lesson 1: Demand-Capacity Mismatch in Healthcare
1
Assignment
- Check Your Knowledge
1
Videos
- Demand-Capacity Mismatch in Healthcare
1
Readings
- Lesson Resource
Lesson 2: Demand Forecasting Approaches
1
Assignment
- Check Your Knowledge
1
Videos
- Demand Forecasting Approaches
1
Readings
- Lesson Resources
Lesson 3: Capacity Planning
1
Assignment
- Check Your Knowledge
1
Videos
- Capacity Planning
2
Readings
- COVID-19: Flattening the Curve Graphic
- Lesson Resources
Lesson 4: Scheduling and Impact on Capacity and Performance
1
Assignment
- Check Your Knowledge
1
Videos
- Scheduling and Impact on Capacity and Performance
1
Readings
- Lesson Resources
Lesson 5: Queuing Problems
1
Assignment
- Check Your Knowledge
1
Videos
- Queuing Problems
1
Readings
- Lesson Resources
Mayo Clinic Spotlight
1
Videos
- Addressing Capacity Challenges at Mayo Clinic
Module 1 Wrap-Up
1
Assignment
- Module Quiz
1
Readings
- Module Summary
Module 2 Overview
1
Assignment
- Questions to Consider
2
Readings
- Module Overview
- Operational Process Project Preview
Lesson 1: What is Inventory?
1
Assignment
- Check Your Knowledge
1
Videos
- What is Inventory?
1
Readings
- Lesson Resources
Lesson 2: How is Inventory a Problem in Hospitals?
1
Assignment
- Check Your Knowledge
1
Videos
- How is Inventory a Problem in Hospitals?
1
Readings
- Lesson Resource
Lesson 3: How is Inventory Managed?
1
Assignment
- Check Your Knowledge
1
Videos
- How is Inventory Managed?
1
Readings
- Lesson Resource
Lesson 4: How Much to Order
1
Assignment
- Check Your Knowledge
1
Videos
- How Much to Order
2
Readings
- Economic Order Quantity Graphic
- Lesson Resources
Lesson 5: When to Order
1
Assignment
- Check Your Knowledge
1
Videos
- When to Order?
3
Readings
- Periodic Automatic Replenishment Graphic
- Demand and Lead Time Uncertainty Graphic
- Lesson Resources
Lesson 6: Inventory Improvement Approaches
1
Assignment
- Check Your Knowledge
1
Videos
- Inventory Improvement Approaches
2
Readings
- ABC Analysis Graphic
- Lesson Resources
Module 2 Wrap-Up
1
Assignment
- Module Quiz
1
Peer Review
- Part I: Identifying Issues in Operational Processes
1
Readings
- Module Summary
Distribution Management
1
Assignment
- Honors Quiz
1
Videos
- The Role of Distributors in Inventory
1
Readings
- Lesson Resource
Module 3 Overview
1
Assignment
- Questions to Consider
1
Discussions
- Challenges in Procurement
2
Readings
- Module Overview
- Operational Process Project: Conducting Research
Lesson 1: Overview of Procurement in Healthcare
1
Assignment
- Check Your Knowledge
1
Videos
- Overview of Procurement in Healthcare
1
Readings
- Lesson Resource
Lesson 2: Procurement Challenges in Healthcare
1
Assignment
- Check Your Knowledge
1
Videos
- Procurement Challenges in Healthcare
1
Readings
- Lesson Resource
Lesson 3: How is Procurement Done?
1
Assignment
- Check Your Knowledge
1
Videos
- How is Procurement Done?
1
Readings
- Lesson Resources
Lesson 4: Procurement Models
1
Assignment
- Check Your Knowledge
1
Videos
- Procurement Models
1
Readings
- Lesson Resources
Lesson 5: Vendor Selection and Management
1
Assignment
- Check Your Knowledge
1
Videos
- Vendor Selection and Management
1
Readings
- Lesson Resource
Lesson 6: Procurement Best Practices in Healthcare
1
Assignment
- Check Your Knowledge
1
Videos
- Procurement Best Practices in Healthcare
1
Readings
- Lesson Resource
Module 3 Wrap-Up
1
Assignment
- Module Quiz
1
Readings
- Module Summary
The Role of GPOs in Procurement
1
Assignment
- Honors Quiz
1
Videos
- Role of GPOs in Procurement
1
Readings
- Lesson Resources
Module 4 Overview
1
Assignment
- Questions to Consider
2
Readings
- Module Overview
- Operational Process Project Final Presentation
Lesson 1: Major Trends Impacting the Healthcare Supply Chain
1
Assignment
- Check Your Knowledge
1
Videos
- Major Trends Impacting the Healthcare Supply Chain
1
Readings
- Lesson Resources
Lesson 2: Supply Chain Innovations and Analytics
1
Assignment
- Check Your Knowledge
1
Videos
- Supply Chain Innovations and Analytics
1
Readings
- Lesson Resources
Lesson 3: Best Practices in Healthcare Operations and Supply Chains
1
Assignment
- Check Your Knowledge
1
Videos
- Best Practices in Healthcare Operations and Supply Chains
1
Readings
- Lesson Resources
Module 4 Wrap-Up
1
Peer Review
- Operational Process Project Final Presentation
1
Readings
- Module Summary
Course Conclusion
1
Assignment
- Final Quiz
1
Videos
- Course Conclusion
1
Readings
- Congratulations
Change Management
1
Assignment
- Honors Quiz
1
Videos
- Change Management
1
Readings
- Lesson Resources
Auto Summary
"Navigating Healthcare Supply Chain Operations" is a comprehensive course designed for those in Business & Management. Building on foundational knowledge, it delves into inventory control, logistics, procurement, and more, with a focus on healthcare. Offered by Coursera and led by expert instructors, the course spans approximately 1680 minutes. Subscription options include Starter and Professional tiers, catering to learners aiming to enhance their operational management skills in healthcare.

Gilbert Nyaga