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Operations Management: Organization and Analysis
  • Level Foundation
  • Duration 14 hours
  • Course by University of Illinois Urbana-Champaign
  • Offered by

About

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: - Relate underlying principles to operations management frameworks and techniques - Synthesize information to make strategic operations decisions - Evaluate processes on different dimensions - Apply analytical techniques for tactical operations decision This course is part of Gies College of Business' suite of online programs, including the iMBA and iMSM.

Modules

About the Course and Your Classmates

    • 4 Videos
    • 5 Readings
    • 1 Quiz
Show info about module content

4 Videos

  • Welcome to Operations Management: Organization and Analysis
  • Meet Professor Gopesh Anand
  • Meet Professor Ujjal Mukherjee
  • Learn on Your Terms

5 Readings

  • Syllabus
  • ePub
  • About the Discussion Forums
  • Update Your Profile
  • Online Education at Gies College of Business

1 Quiz

  • Orientation Quiz

Module 1 Transcripts

    • 2 Readings
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2 Readings

  • Module 1 Overview
  • Module 1 Transcripts

Defining Operations Management

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Defining Operations Management

1 Quiz

  • Practice Quiz: Defining Operations Management

Input-Process-Output Model

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Input-Process-Output Model

1 Quiz

  • Input-Process-Output Model

Application of IPO

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Application of IPO

1 Quiz

  • Practice Quiz: Application of IPO

Strategy and Alignment

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Strategy and Alignment

1 Quiz

  • Practice Quiz: Strategy and Alignment

Implementation Steps

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Implementation Steps

1 Quiz

  • Practice Quiz: Implementation Steps

Investments and Organization

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Investments and Organization

1 Quiz

  • Practice Quiz: Investments and Organization

Tradeoffs and Combinations

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Tradeoffs and Combinations

1 Quiz

  • Practice Quiz: Tradeoffs and Combinations

Manufacturing and Service Orientation

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Manufacturing and Service Orientation

1 Quiz

  • Practice Quiz: Manufacturing and Service Orientation

Managing Service Operations

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Managing Service Operations

1 Quiz

  • Practice Quiz: Managing Service Operations

Module 1 Conclusion

    • 1 Quiz
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1 Quiz

  • Operations Strategy Graded Quiz

Module 2 Overview

    • 2 Readings
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2 Readings

  • Module 2 Overview
  • Module 2 Readings

Process Arrangements and Operations Strategy

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Process Arrangements and Operations Strategy

1 Quiz

  • Practice Quiz: Process Arrangements and Operations Strategy

Types of Process Arrangements

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Types of Process Arrangements

1 Quiz

  • Practice Quiz: Types of Process Arrangements

Process Arrangements for Competitive Differentiatiaon

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Process Arrangements for Competitive Differentiatiaon

1 Quiz

  • Practice Quiz: Process Arrangements for Competitive Differentiatiaon

Process Mapping

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Process Mapping

1 Quiz

  • Practice Quiz: Process Mapping

Metrics to Assess Performance

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Metrics to Assess Performance

1 Quiz

  • Practice Quiz: Metrics to Assess Performance

Little's Law

    • 2 Videos
    • 1 Quiz
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2 Videos

  • Little's Law
  • Little's Law Applications

1 Quiz

  • Practice Quiz: Little's Law

Activities Within Processes

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Activities Within Processes

1 Quiz

  • Practice Quiz: Activities Within Processes

Capacity Utilization

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Capacity Utilization

1 Quiz

  • Practice Quiz: Capacity Utilization

Module 2 Conclusion

    • 1 Quiz
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1 Quiz

  • Process Configurations and Analysis Graded Quiz

Module 3 Overview

    • 2 Readings
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2 Readings

  • Module 3 Overview
  • Module 3 Readings

Inventory Concepts of Functions

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Inventory Concepts and Functions

1 Quiz

  • Practice Quiz: Inventory Concepts and Functions

Types and Classifications of Inventories

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Types and Classifications of Inventories

1 Quiz

  • Practice Quiz: Types and Classifications of Inventories

Inventory Cycle

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Inventory Cycle

1 Quiz

  • Practice Quiz: Inventory Cycle

Inventory Process, Cash Cycle, and Inventory Metrics

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Inventory Process, Cash Cycle, and Inventory Metrics

1 Quiz

  • Practice Quiz: Inventory Process, Cash Cycle, and Inventory Metrics

Inventory Costs

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Inventory Costs

1 Quiz

  • Practice Quiz: Inventory Costs

Inventory Models EOQ

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Inventory Models EOQ

1 Quiz

  • Practice Quiz: Inventory Models EOQ

EOQ Costs and Reorder Point

    • 1 Videos
    • 1 Quiz
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1 Videos

  • EOQ Costs and Reorder Point

1 Quiz

  • Practice Quiz: EOQ Costs and Reorder Point

Robustness of EOQ – Sensitivity Analysis

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Robustness of EOQ – Sensitivity Analysis

1 Quiz

  • Practice Quiz: Robustness of EOQ – Sensitivity Analysis

Module 3 Conclusion

    • 1 Quiz
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1 Quiz

  • Inventory Management Concepts Graded Quiz

Module 4 Overview

    • 2 Readings
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2 Readings

  • Module 4 Overview
  • Module 4 Readings

Understanding Demand Uncertainty

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Understanding Demand Uncertainty

1 Quiz

  • Practice Quiz: Understanding Demand Uncertainty

Normal Distribution

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Normal Distribution

1 Quiz

  • Practice Quiz: Normal Distribution

One Shot Inventory Decisions – Newsvendor Model

    • 1 Videos
    • 1 Quiz
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1 Videos

  • One Shot Inventory Decisions – Newsvendor Model

1 Quiz

  • Practice Quiz: One Shot Inventory Decisions – Newsvendor Model

Multiple Inventory Ordering – Review Policies

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Multiple Inventory Ordering – Review Policies

1 Quiz

  • Practice Quiz: Multiple Inventory Ordering – Review Policies

Continuous Review Policy

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Continuous Review Policy

1 Quiz

  • Practice Quiz: Continuous Review Policy

Periodic Review Policy

    • 1 Videos
    • 1 Quiz
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1 Videos

  • Periodic Review Policy

1 Quiz

  • Practice Quiz: Periodic Review Policy

Summary of Inventory Management

    • 1 Videos
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1 Videos

  • Summary of Inventory Management

Module 4 Conclusion

    • 1 Quiz
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1 Quiz

  • Inventory Management Applications Graded Quiz

Congratulations

    • 1 Videos
    • 2 Readings
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1 Videos

  • Course Conclusion

2 Readings

  • Congratulations on completing the course!
  • Get Your Course Certificate

Auto Summary

Enhance your business acumen with "Operations Management: Organization and Analysis," a foundational course in Business & Management offered by Gies College of Business through Coursera. This engaging program focuses on the integral role of operations within both manufacturing and service-oriented organizations, connecting them seamlessly to other business functions. Under the expert guidance of seasoned instructors, you'll dive into decision-making frameworks and techniques that span from strategic management to tactical front-line decisions. Learn to connect processes to customer needs and make informed choices between different operational strategies. Key skills you will develop include: - Applying operations management principles and frameworks - Synthesizing data for strategic decision-making - Evaluating processes across various dimensions - Utilizing analytical techniques for tactical decisions This course, part of the prestigious Gies College of Business online offerings, including the iMBA and iMSM programs, is designed to be completed over approximately 840 minutes and is perfectly suited for learners at the foundational level. Enroll with a Starter subscription and take the first step towards mastering operations management, ideal for professionals seeking to enhance their strategic and tactical decision-making skills in business operations.

Gopesh Anand
Instructors

Gopesh Anand

Ujjal Kumar Mukherjee
Instructors

Ujjal Kumar Mukherjee