Optimizing Diversity on Teams
By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 12 hours
- Course by University of Pennsylvania
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Offered by
About
By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.Modules
Module 1
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8
Videos
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2
Readings
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1
Discussion
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1
PeerReview
-
1
Assignment
1
Assignment
- Module 1 Quiz
1
Peer Review
- Module 1 Assignment
1
Discussions
- Module 1 Forum Prompts
8
Videos
- Intro of Derek Newberry
- The Hidden Diversity Problem
- Promoting Diversity
- Managing Rewards Systems
- Managing Personal Bias
- Being A Good Ally
- Interview with Arjun Shankar
- Interview with Stanford Thompson
2
Readings
- How to Manage Cultural Differences in Global Teams (“4 minute read”)
- Fostering Innovation Through a Diverse Workforce
Module 2
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14
Videos
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4
Readings
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1
Discussion
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1
PeerReview
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1
Assignment
1
Assignment
- Module 2 Quiz
1
Peer Review
- Module 2 peer-review
1
Discussions
- Module 2 Forum Prompts
14
Videos
- Personal Introduction
- Diversity Matters and So Do Our Biases
- Intro of Torian Richardson
- Diversity and Inclusion Issues on International Teams
- Strategies for Adapting to a New Team Culture
- Cases of Strategic Focus on Diversity and Inclusion
- Addressing a Critical Situation of Bias
- Cultivating the Right Mindset to Manage Diversity and Inclusion Issues
- Interview with Andrés Castro Samayoa
- Interview with Ann Tiao
- Intro of Harvey Floyd II
- Strategies for Reducing Bias
- Questions that Help You Create a Diverse and Inclusive Team
- Frameworks for Managing Difficult Conversations
4
Readings
- Social Identity Theory
- Examples of Microaggressions
- Andrés Castro Samayoa Biography
- Harvey Floyd II Biography
Module 3
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8
Videos
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2
Readings
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1
Discussion
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1
PeerReview
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1
Assignment
1
Assignment
- Module 3 Quiz
1
Peer Review
- Module 3 peer-review
1
Discussions
- Module 3 Forum Prompts
8
Videos
- M3 Overview
- Why Conflicts Occur
- Conflict Types and Origins
- Addressing Representational Gaps
- Conflict Resolution Strategies
- Addressing Oppression-Based Conflict
- Interview with Marybeth Gasman
- M3 Recap
2
Readings
- 5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)
- Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)
Module 4
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9
Videos
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3
Readings
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1
Discussion
-
1
PeerReview
-
1
Assignment
1
Assignment
- Module 4 Quiz
1
Peer Review
- Module 4 Assignment
1
Discussions
- Nike Norms
9
Videos
- M4_ Intro to Case Study Module
- High Performance on Diverse Teams
- Creating Inclusion Through Participation
- Nike Introduction
- Nike Goals
- Nike Roles
- Nike Norms
- Interview with Jacqui Barton
- M4 Recap
3
Readings
- Nike's recent diversity challenge
- Global Leadership: Working Across Borders
- Additional Reading:
Auto Summary
Enhance your team’s performance, innovation, and creativity with "Optimizing Diversity on Teams." This foundation-level course in Business & Management, taught by Coursera, leverages social science to explore diversity's impact. Over 720 minutes, you’ll learn to manage conflicts, establish ground rules, and overcome biases through real-world cases and discussions. Available with Starter and Professional subscriptions, it's ideal for those looking to harness the power of diverse teams.
Dr. Aviva Legatt
Derek Newberry, Ph.D.