- Level Foundation
- Duration 8 hours
- Course by University of Pennsylvania
-
Offered by
About
Behind the success and failure of teams lies team culture. But what exactly is culture? How and why does it contribute to success and failure? In this course, you learn how to recognize aspects of team culture of which most people are typically unaware. It is often these seemingly unimportant aspects that have the greatest effect on the outcomes of group tasks. Your recognition of them enables you to form, join and lead teams more effectively. You also come to appreciate the role of ritual and symbols in the daily operation of teams, as well as in situations of change and crisis. Knowledge of the ideas and information in this class enables you to be a better team player and a more effective team leader.Modules
Syllabus
1
Readings
- Syllabus
About Dr. Urban
1
Readings
- Meet Dr. Greg Urban
Why Culture Matters in Organizations
1
Assignment
- Why Culture Matters in Organizations
2
Discussions
- What teams are you a part of?
- Have you ever experienced culture shock? Share your experience!
13
Videos
- 1.1 Introduction
- 1.2 What are Teams?
- 1.3 A Closer Look at Culture
- 1.4 Culture as Cultivation
- 1.5 Being Unaware of Culture
- 1.6 Expectations and Realities
- 1.7 The Little Cultural Things that Matter
- 1.8 Culture Shock
- 1.9 Habitus
- 1.10 Characteristic Ways of Speaking within the Team
- 1.11 What We Say Versus What We Do
- 1.12 Hiring and Cultural Fit
- 1.13 High Culture
2
Readings
- Shakespeare in the Bush by Laura Bohannan
- Hiring as Cultural Matching: The Case of Elite Professional Service Firms
Crossing Cultural Boundaries
1
Assignment
- Corporations in Culture
1
Discussions
- Bryan Brothers Chest Bump, have you seen it?
12
Videos
- 2.1 Two Examples of Cultural Boundaries
- 2.2 Why Police Boundaries
- 2.3 Culture in Motion
- 2.4 Golden Arches East
- 2.5 The Art of Smiling
- 2.6 The Right to Fire
- 2.7 The Law of Jante
- 2.8 Cultural Relativity and Ethnocentrism
- 2.9 Avoid Stereotyping
- 2.10 A Checklist of Little Differences for Business
- 2.11 Gestures as Boundary Marker
- 2.12 Corporate Personhood
2
Readings
- Crossing Cultural Boundaries
- Cultural Relativity & Moral Judgments
Team Rituals and Symbols
1
Assignment
- Rituals & Symbols in Organizational Culture
1
Discussions
- Harley-Davidson York Transformation Video
12
Videos
- 3.1 Burning the American Flag
- 3.2 Team Mascots
- 3.3 The Concept of the Symbol
- 3.4 Transference of Affective Quality
- 3.5 The Motivational Video
- 3.6 People as Symbols
- 3.7 The Pragmatics of Motivational Speech
- 3.8 Symbolic Meaning of Stories
- 3.9 Instrumental Symbols: The Gavel
- 3.10 Individual and Collective Rituals
- 3.11 Types of Rituals in Business
- 3.12 Initiation, Enhancement, and Group Worship
2
Readings
- Symbols
- Rituals & Culture
Effecting Cultural Continuity and Change
1
Assignment
- Effecting Cultural Continuity & Change
12
Videos
- 4.1 Culture in Time
- 4.2 The Inertial Forces
- 4.3 Habit and Drift
- 4.4 Inertia and Change: An Ancient Egyptian Case, Part 1
- 4.5 More on Reflective Culture or Metaculture as a Force
- 4.6 Inertia and Change: An Ancient Egyptian Case, Part 2
- 4.7 Inertia and Change: An Ancient Egyptian Case, Part 3
- 4.8 Secret to Successful Cultural Change
- 4.9 Introducing the Force of Interest
- 4.10 Interest at the Interface between Different Inertial Patterns
- 4.11 The Conditional Motion of Culture
- 4.12 Conclusion
1
Readings
- Rules, Ultimate Causes, and Cultural Motion by Greg Urban
Auto Summary
"The Power of Team Culture" delves into the crucial role of culture in team success and failure within the Business & Management domain. Guided by expert instruction on Coursera, this foundational course spans 480 minutes. Learners will uncover often-overlooked cultural elements that impact team dynamics, enhancing their ability to form, join, and lead teams effectively. The course also explores the significance of rituals and symbols in daily team operations and during crises. Available through Starter and Professional subscriptions, it is ideal for those seeking to become better team players and leaders.

Greg Urban, Ph.D.