Principles of Management
Team leads, managers, and entrepreneurs must juggle team citizenship and leadership, ethics, strategy, and projects with their work in their area of expertise. While an individual contributor’s success may depend on their own direct input -- the sweat of their own brow – managers’ success depends on their ability to enlist the active involvement of others: direct reports, other managers, other team members, other department employees, and those above them on the organizational chart -- sometimes even their suppliers or customers!
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 19 hours
- Course by Johns Hopkins University
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Offered by
About
Welcome to the Principles of Management course! By the end of this course, you will develop a good understanding of management theory and practice. The course discusses management and its relations to the external environment, and how various factors shape management practices over time. You will be able to understand the social responsibility of managers and how ethics can be institutionalized in organizations. The course delves into a deeper understanding of managerial functions of planning, organizing, staffing, leading, and controlling. The course details the fundamental principles of management functions along with highlighting the contemporary developments in management processes. This is a beginner course, intended for learners with a background in all types of organizations. The knowledge you gain from this course will help you in all careers and/or all industries. To succeed in this course, you should have a basic understanding of working in a formal/informal organizational context.Modules
What Managers Do
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5
Videos
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1
Readings
5
Videos
- Welcome to Principles of Management
- Management: Easy to Understand, Hard to Do
- Why Do Managers Matter?
- Are Good Managers Born or Made?
- What Do Managers Actually Do?
1
Readings
- What Managers Do: Resources
Create & Launch Your Team
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6
Videos
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1
Readings
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1
Discussion
1
Discussions
- Launching Successful Teams
6
Videos
- Managing Teams
- Creating Successful Teams
- Launching Successful Teams
- Team Management
- Performance Spirals
- (Optional) Onboarding
1
Readings
- Team Creation, Launch, & Management
Preventing Miscommunications
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5
Videos
5
Videos
- Intent Vs. Impact
- Competent & Likeable
- Align Short-Term Actions with Long-Term Intentions
- The Tortilla Method
- But Don't You Think...
Listening
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4
Videos
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2
Readings
4
Videos
- Why Listen?
- Tips to Overcome Listening Challenges
- Pretending Does Not Work
- How to Use the Journals as Scaffolding for Learning and the Final Project
2
Readings
- Listening
- Journal Prompt for Listening
Responding to Conflict Productively
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10
Videos
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3
Readings
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1
Assignment
1
Assignment
- Introduction to Management: Communicating with Direct Reports & Teams
10
Videos
- Affective & Task Conflict
- Conflict Positions
- How to Choose a Productive Conflict Response
- Leading During Group Conflicts
- Assertive Speaking
- Not So Funny
- The I-Message: What It Is and What It Is Not
- The I-Message: Common Errors & Questions
- De-escalation
- The Fact Is …
3
Readings
- Conflict Survey
- Responding to Conflict Productively: Resources
- Journal Prompt for Responding to Conflict Productively
The Coaching Culture
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8
Videos
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2
Readings
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1
Discussion
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1
Plugin
1
Discussions
- Coaching Purpose, Culture, and Skills
8
Videos
- Coaching & Influencing
- The Coaching Approach to Managerial Communications: What Is Coaching?
- Characteristics of Coaching Conversations
- Characteristics & Outcomes of Coaching
- Building Psychological Safety: Confidence
- Building Psychological Safety: Satisfaction & Trust
- Building Psychological Safety: Clarity, Influence, Appreciation
- The Skills Required to Coach
2
Readings
- Journal Prompt for Coaching Lesson 1 Journal 1: Coaching Skills
- The Coaching Culture: Resources
The Coaching Process
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6
Videos
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1
Readings
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1
Plugin
6
Videos
- The Coaching Process
- The Coaching Process: Learning & Planning
- The Coaching Process: Closing
- Applying Coaching to Performance Shortfalls
- Applying Coaching with Peers
- When Not to Coach
1
Readings
- Journal Prompt for Coaching Lesson 2 Journal 2: Coaching Practice
Influence
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5
Videos
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2
Readings
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1
Discussion
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1
Assignment
1
Assignment
- Coaching Direct Reports & Teams and Influencing Without Authority
1
Discussions
- Influencing Others Over Whom We Have No Direct Authority
5
Videos
- Influence & Power
- Sources of Power
- Personal & Social Sources of Influence
- Influence Tactics
- Influencing Upward
2
Readings
- Influence
- Influence: Resources
Introduction to Strategy
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7
Videos
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1
Readings
7
Videos
- Welcome to Strategy, Priorities, & Projects
- Why Does Strategy Matter?
- What is Strategy?
- External Analysis: Introduction to the 5 Forces
- Completing a 5 Forces Analysis
- Internal Analysis
- SWOT & Positioning
1
Readings
- Introduction to Strategy: Resources
Priority Management
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9
Videos
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2
Readings
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1
Discussion
1
Discussions
- Managing Priorities
9
Videos
- Who Has the Time?
- Managing Priorities vs. Managing Time
- Building Capacity & Effectiveness
- What Are You Spending Your Time On?
- Calendar & To-Do List Management
- Calendars & Meetings
- Hidden Distractions
- Responding Professionally to Interrupters
- Control the Controllable
2
Readings
- Priority Management
- Priority Management: Resources
Managing Projects
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11
Videos
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3
Readings
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1
Assignment
1
Assignment
- Strategy, Priorities, and Projects
11
Videos
- Introduction to Project Management
- Don't Get Stuck in a Phase
- Initiating a Project
- SMART Goals
- Project Parameters
- Planning Project Duration and Cost
- Tools That Support Project Implementation & Control
- Planning: Risk Assessment & Prevention
- Executing & Monitoring/Controlling the Project
- The Baton Handoff
- Closing the Project
3
Readings
- Managing Projects
- Journal Prompt for Project Management
- Project Management: Resources
Workplace Ethics
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10
Videos
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3
Readings
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2
Discussion
2
Discussions
- Influencing Ethical Behavior at Work
- Using the Framework for Generating Options for Responding to an Ethical Challenge
10
Videos
- Welcome to Making High-Quality, Ethical Decisions
- Values Clarification
- Why Learn About Business Ethics?
- Company or Individual: Who's at Fault?
- Integrity vs. Compliance Strategies
- Introduction to Ethical Views
- Ethical Relativism
- A Framework for Assessing a Workplace Ethical Challenge
- A Framework for Generating Option(s) for Responding to an Ethical Challenge
- The Fraud Triangle & Moral Disengagement
3
Readings
- Workplace Ethics
- Journal Prompt for Ethical Decision-making
- Workplace Ethics: Resources
Decision Errors
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5
Videos
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1
Readings
5
Videos
- Common Reasons for Decision Errors
- Data vs. Information
- Presenting Quantitative Information
- Decision Heuristics That Lead Us Astray
- How to Protect Yourself & Your Team from Falling Prey to Cognitive Biases
1
Readings
- Decision Errors: Resources
Team Decision-Making
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3
Videos
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2
Readings
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1
PeerReview
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1
Assignment
1
Assignment
- Making Ethical, High-Quality Decisions
1
Peer Review
- Principles of Management Final Project
3
Videos
- Methods for Decision-Making
- Leading Team Decision-Making
- Project
2
Readings
- Team Decision-Making
- Journal Prompt for Leadership & Team Decision-Making
Auto Summary
"Principles of Management" is a foundational business and management course designed for team leads, managers, and entrepreneurs. Taught by Coursera, it focuses on team leadership, ethics, strategy alignment, and project management. Over 1140 minutes, learners will gain practical tools and insights to enhance team success and build trust within their organization. Subscription options include Starter and Professional plans, making it accessible for various professional levels.
Illysa Izenberg