Salesforce Basics
In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 24 hours
- Course by University of California, Irvine
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Offered by
About
In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.Modules
Content & Assessments
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1
Videos
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1
Readings
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1
Discussion
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1
PeerReview
1
Peer Review
- Module Badges
1
Discussions
- Welcome to Salesforce!
1
Videos
- Trailhead Basic & Management
1
Readings
- Reading & Practice Activities
Content & Assessments
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1
Videos
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1
Readings
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1
Discussion
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1
PeerReview
1
Peer Review
- Module Badges
1
Discussions
- Salesforce Mobile
1
Videos
- Lightning Experience for Sales, and Accounts & Contacts
1
Readings
- Reading & Practice Activities
Content & Assessments
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1
Videos
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1
Readings
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1
Discussion
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1
PeerReview
1
Peer Review
- Module Badges
1
Discussions
- User Management
1
Videos
- Data Security
1
Readings
- Reading & Practice Activities
Auto Summary
Discover the essentials of Salesforce, the leading CRM system, in this foundational course offered by Coursera. Perfect for business and management enthusiasts, you'll explore Lightning for Sales, Community Cloud, and Marketing, while also learning to secure and manage permissions in your Salesforce organization. Featuring in-depth readings, practical activities on Salesforce's Trailhead, peer discussions, and demo videos, this 1440-minute course is available with a Starter subscription. Ideal for beginners looking to implement Salesforce in any organization.
Stephane Muller