Salesforce Reporting
Salesforce Reporting focuses on how the micro-level changes in Salesforce affect the macro level of the user experience. In this course, you will focus on creating custom objects, field dependencies, and work flows to track accounts or services. It is also important that you maintain data clean for your organization and you will work with creating reports, managing data, and creating full reports and dashboards. Lastly, you will focus on your customer base with Salesforce Service Cloud to maintain engagement through your services.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 24 hours
- Course by University of California, Irvine
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Offered by
About
Salesforce Reporting focuses on how the micro-level changes in Salesforce affect the macro level of the user experience. In this course, you will focus on creating custom objects, field dependencies, and work flows to track accounts or services. It is also important that you maintain data clean for your organization and you will work with creating reports, managing data, and creating full reports and dashboards. Lastly, you will focus on your customer base with Salesforce Service Cloud to maintain engagement through your services. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.Modules
Content & Assessments
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1
Videos
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1
Readings
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1
Discussion
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1
PeerReview
1
Peer Review
- Module Badges
1
Discussions
- Custom Fields
1
Videos
- Creating Leads and Opportunities
1
Readings
- Reading & Practice Activities
Content & Assessments
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1
Videos
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1
Readings
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1
Discussion
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1
PeerReview
1
Peer Review
- Module Badges
1
Discussions
- Salesforce Mobile Implementation
1
Videos
- Service Cloud
1
Readings
- Reading & Practice Activities
Content & Assessments
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1
Videos
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1
Readings
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1
Discussion
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1
PeerReview
1
Peer Review
- Module Badges
1
Discussions
- Entitlement
1
Videos
- Entitlement Management and Lightning Flow
1
Readings
- Reading & Practice Activities
Auto Summary
Embark on a comprehensive learning journey with the Salesforce Reporting course, designed to enhance your expertise in Business & Management. Led by Coursera, this foundational course delves into the intricacies of Salesforce, focusing on the impact of micro-level changes on the overall user experience. Through this course, you'll master the creation of custom objects, field dependencies, and workflows to efficiently track accounts or services. Emphasis is placed on maintaining clean data for your organization, which includes generating detailed reports and dashboards. Additionally, you'll explore Salesforce Service Cloud to bolster customer engagement through your services. The curriculum is enriched with in-depth readings, hands-on activities via Salesforce's Trailhead platform, interactive peer discussions, demonstration videos, and peer review assignments. With a total duration of 1440 minutes, the course offers flexible subscription options, including Starter and Professional plans. Ideal for those at the foundation level, this course is perfect for individuals looking to elevate their Salesforce reporting skills and maintain a high standard of data management and customer service.
Stephane Muller