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Setting Clear Expectations
  • Level Foundation
  • Duration 12 hours
  • Course by Automatic Data Processing, Inc. (ADP)
  • Offered by

About

Welcome to Leading StandOut Teams: Setting Clear Expectations. This course will explore how to follow the practice shared by the world’s best team leaders - frequent 1:1s. We'll take a look at how to provide clarity to your team about their roles, and then explore how you as a team leader can provide the information people need to do their jobs well — not just data and guidance, but also your observations about where they’re at their best. By the end of the course, you will be able to: - Construct effective check-ins with team members. - Compare feedback vs. Coaching. - Confirm team members have clarity about what’s crucial to doing their jobs. - Define feedback vs. Coaching. - Analyze what impact your and your team’s roles have on the work environment and provide clarity to your team about their roles. - Identify what celebration looks like at your company and determine how to reward the right behaviors for more of the same. Modules Include: One: Weekly Check-Ins. Explore how to follow the practice shared by the world’s best team leaders: frequent 1:1 conversation about near-term future work. Two: Creating Role Clarity. Learn how do the roles you play set the tone, create the environment, and establish the culture that impacts the entire team. Take a look at how to provide clarity to your team about their roles. Three: Sharing Information. Explore how you as a team leader can provide the information people need to do their jobs well — not just data and guidance, but also your observations about where they’re at their best. This is a beginner's course, intended for team leaders with an interest in Leading StandOut Teams. It includes lecture videos by StandOut Strengths Coaches, practice quizzes, graded quizzes, peer-reviewed assignments, discussion prompts, and activity guides to facilitate ongoing learning and provide a structure to make sense of learning so that it can be embedded into real change. To succeed in this course, you should be willing to self-reflect and open to shifting perspectives. Making the effort will result in a positive and fulfilling response.

Modules

Getting Started

    • 1 Videos
    • 3 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Introduce Yourself

1 Videos

  • Intro to Leading StandOut Teams: Course 2

3 Readings

  • Course Overview
  • Welcome to Module 1
  • Discussion Prompts Explained

Lesson 1: Conducting a Check-In

    • 1 Videos
    • 2 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 1: Review

1 Videos

  • Three Weeks Late

2 Readings

  • Lesson 1: Overview
  • Lesson 1: Reflection & Activity

Lesson 2: Developing a Coaching Mindset

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 2: Review

1 Discussions

  • Lesson 1: Recap - Peer Discussion

1 Videos

  • Making Time Matters

2 Readings

  • Lesson 2: Overview
  • Lesson 2: Reflection & Activity

Lesson 3: Weaving in Strengths

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 3: Review

1 Discussions

  • Lesson 2: Recap - Peer Discussion

1 Videos

  • Your Best People Need You Too

2 Readings

  • Lesson 3: Overview
  • Lesson 3: Reflection & Activity

Lesson 4: Deepening Your Check-Ins

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 4: Review

1 Discussions

  • Lesson 3: Recap - Peer Discussion

1 Videos

  • Weekly Clarity

2 Readings

  • Lesson 4: Overview
  • Lesson 4: Reflection & Activity

Module 1: Wrap Up

    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 1: Knowledge Check

1 Discussions

  • Lesson 4: Recap - Peer Discussion

1 Readings

  • From Your Coach

Lesson 1: Your Role as Leader

    • 1 Videos
    • 3 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 1: Review

1 Discussions

  • Week 1: Recap - Peer Discussion

1 Videos

  • Are You Clear On Your Own Role

3 Readings

  • Welcome to Module 2
  • Lesson 1: Overview
  • Lesson 1: Reflection & Activity

Lesson 2: Standardize the Ends

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 2: Review

1 Discussions

  • Lesson 1: Recap - Peer Discussion

1 Videos

  • If It's Not Current It's Not Clarity

2 Readings

  • Lesson 2: Overview
  • Lesson 2: Reflection & Activity

Lesson 3: Individualize the Means

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 3: Review

1 Discussions

  • Lesson 2: Recap - Peer Discussion

1 Videos

  • Tapping Into Your People's Strengths

2 Readings

  • Lesson 3: Overview
  • Lesson 3: Reflection & Activity

Lesson 4: Building the Clarity Muscle

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 4: Review

1 Discussions

  • Lesson 3: Recap - Peer Discussion

1 Videos

  • Building the Clarity Muscle

2 Readings

  • Lesson 4: Overview
  • Lesson 4: Reflection & Activity

Module 2: Wrap Up

    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 2: Knowledge Check

1 Discussions

  • Lesson 4: Recap - Peer Discussion

1 Readings

  • From Your Coach

Lesson 1: Gather Intelligence

    • 1 Videos
    • 3 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 1: Review

1 Discussions

  • Week 2: Recap - Peer Discussion

1 Videos

  • Fog on a Country Road

3 Readings

  • Welcome to Module 3
  • Lesson 1 Overview
  • Lesson 1: Reflection & Activity

Lesson 2: Learn What to Share

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 2: Review

1 Discussions

  • Lesson 1: Recap - Peer Discussion

1 Videos

  • The Right Information at the Right Time

2 Readings

  • Lesson 2: Overview
  • Lesson 2: Reflection

Lesson 3: Know Your Strengths

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 3: Review

1 Discussions

  • Lesson 2: Recap - Peer Discussion

1 Videos

  • Removing Obstacles

2 Readings

  • Lesson 3: Overview
  • Lesson 3: Reflection & Activity

Lesson 4: Making Clear Connections

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Lesson 4: Review

1 Discussions

  • Lesson 3: Recap - Peer Discussion

1 Videos

  • Firsthand Information

2 Readings

  • Lesson 4: Overview
  • Lesson 4: Reflection & Activity

Module 3: Wrap Up

    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 3: Knowledge Check

1 Discussions

  • Lesson 4: Recap - Peer Discussion

1 Readings

  • From Your Coach

Course Reflection

    • 1 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Course Assessment

1 Discussions

  • Wrap Up Discussion

1 Videos

  • Congratulations, You Did It!

1 Readings

  • Course Reflection and Next Steps

Auto Summary

"Setting Clear Expectations" is an engaging course designed for team leaders in the Business & Management domain. Led by StandOut Strengths Coaches on Coursera, this foundational course focuses on effective 1:1s, role clarity, and information sharing to enhance team performance. Through lecture videos, quizzes, assignments, and discussions, learners will master constructing effective check-ins, differentiating feedback from coaching, and rewarding positive behaviors. Ideal for beginners, the course spans 720 minutes and is available with Starter and Professional subscription options.

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