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Stepping Up: Leading Others
  • Level Expert
  • Duration 20 hours
  • Course by Queen Mary University of London
  • Offered by

About

In this course, you will look at how to work with a diverse range of people to create and lead a high performing team. You will consider the differences between work groups and teams and explore team dynamics, the nature of remote teams and cross-cultural implications of leading teams. You will also discover how to effectively lead your peers, deal with blockers and disruptors, set objectives and delegate. This course is aimed at leaders and managers who have five to six years experience and who are beginning to manage teams, customers and clients more regularly or more directly. Learners will likely have a technical or professional early career but as they are progressing in their careers, they are having to start grappling with the issues of team and organisational leadership. By the end of this course, you will be able to: – Explain the differences between a team and work group, and why this is important for a leader. – Describe strategies for leading peers, dealing with blockers and disruptors. – Set effective objectives, know best practice for delegation and techniques to drive performance in your teams. – Hold important, challenging conversations which leaders need to have, and implement the key elements of coaching and mentoring as a leader.

Modules

Team or Work Group

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding Work Groups and Teams

1 Discussions

  • Avoiding Common Pitfalls

1 Videos

  • Who We Are Leading

2 Readings

  • Introducing Your Course Project
  • Teams versus Work Groups

The Phases of Team Development

    • 2 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding Team Development

1 Peer Review

  • Your Own Team’s Stage of Development

2 Videos

  • The Leader’s Role in Developing Their Team
  • Challenges to Team Development

1 Readings

  • Understanding More About Teams

Managing Virtual and Remote Teams

    • 1 Videos
    • 2 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Sharing Effective Leading Practices

1 Videos

  • The Challenge of Distance and Time

2 Readings

  • The Challenges of Working Remotely
  • The Secrets to Successful Working Remotely

Cultural Elements

    • 1 Videos
    • 4 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • The Challenges of Working in Cross Cultural Teams

1 Videos

  • Leading Cross-Culturally

4 Readings

  • The Impact of Global Culture on Team Leadership
  • Minimising Cross-Cultural Friction
  • Developing Your Team’s “Cultural Competence”
  • Week 1 References

Team Culture and the Importance of Difference

    • 1 Videos
    • 4 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • What Makes a Great Team
  • Your Team Culture

1 Videos

  • Hearing the Views of Others

4 Readings

  • Defining Culture and Values
  • Your Team, and a New Joiner
  • The Power of Difference
  • Allowable Weakness

The Challenges of Teams

    • 2 Videos
    • 2 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding the Challenges of Team Development

2 Videos

  • The Challenges of Teams
  • Reaffirming the Power of Teams

2 Readings

  • When Teams Break Down
  • Considering Your Own Team

The Importance of Trust

    • 1 Videos
    • 2 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding the Importance of Trust

1 Discussions

  • Your Experiences

1 Videos

  • The Importance of Trust

2 Readings

  • The Nature of Trust
  • A Trust Model

Leading Peers

    • 1 Videos
    • 3 Readings
Show info about module content

1 Videos

  • Getting It Right

3 Readings

  • Identifying the Root of the Problem
  • Working with your Peers
  • Week 2 References

What “Good” Looks Like

    • 2 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding SMARTQ Objectives

1 Discussions

  • Refining Your Objectives

2 Videos

  • Why Objectives Matter
  • SMARTQ

1 Readings

  • How to Do it Well

Developmental Feedback

    • 2 Videos
    • 2 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding Developmental Feedback

2 Videos

  • The Feedback Model
  • What Feedback Looks Like

2 Readings

  • The Importance of Feedback
  • The “Dos and Don’ts” of Feedback

Getting Comfortable with Letting Go

    • 1 Videos
    • 2 Readings
Show info about module content

1 Videos

  • Understanding Your Triggers

2 Readings

  • Getting Comfortable with Letting Go
  • The Triggers of Micro-Managing

The Leader as Coach

    • 2 Videos
    • 3 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding Coaching

1 Discussions

  • Effective Coaching

2 Videos

  • Coaching Effectively
  • A Demonstration of Coaching

3 Readings

  • What is Coaching?
  • The Coaching Skill-Set
  • Week 3 References

Too Much Agreement

    • 2 Videos
    • 2 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Your Experience

2 Videos

  • The Risk of Team Cohesion
  • A Note of Caution

2 Readings

  • Too Much Agreement
  • Remedies to Lack of Team Challenge

Important Conversations Leaders Need To Have

    • 3 Videos
    • 1 Readings
Show info about module content

3 Videos

  • Important Conversations You Need to Have As a Leader
  • A Necessary Conversation
  • A Framework To Use

1 Readings

  • Individual and Organisational Level Conversations

Strategically Introducing Conflict

    • 1 Videos
    • 1 Readings
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Understanding Conflict

1 Discussions

  • Managing Conflict for Myself and My Team

1 Videos

  • The Importance of Introducing Conflict

1 Readings

  • Methods for Introducing and Managing Team Conflict

Bringing It All Together

    • 2 Videos
    • 4 Readings
    • 1 Discussion
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Sharing Your Learnings

1 Discussions

  • Sharing Your Learning

2 Videos

  • How Mentoring Helps
  • Mentoring Responsibilities

4 Readings

  • Supporting Yourself Through Conversations
  • Congratulations
  • Week 4 References
  • A Note From Your Faculty: Checking-in with You All

Auto Summary

"Stepping Up: Leading Others" is an expert-level course in Business & Management offered by Coursera. It focuses on developing skills to lead high-performing teams, understanding team dynamics, and managing remote and cross-cultural teams. Instructed by industry experts, the course spans 1200 minutes and is ideal for experienced leaders and managers. Subscription options include a Starter plan. This course is perfect for professionals with 5-6 years of experience looking to enhance their leadership capabilities.

Dr Nigel Spencer
Instructors

Dr Nigel Spencer

Mike Mister
Instructors

Mike Mister

Arun Singh
Instructors

Arun Singh