Monthly Subscription Starting at AED 99 + VAT

Strategies for Effective Engagement
  • Level Foundation
  • Duration 10 hours
  • Course by University of Colorado Boulder
  • Offered by

About

Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community. This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.

Modules

Introduction to Techniques for Data Collection

    • 4 Videos
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Reviewing Trust and Rapport

1 Discussions

  • Discussing Trust and Rapport

4 Videos

  • Introduction to Strategies for Effective Engagement
  • Introduction to Techniques for Data Collection
  • Building Trust and Rapport
  • Building Trust and Rapport: Part 2

Rapid Assessment Basics

    • 4 Videos
    • 2 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Reviewing Rapid Assessment Basics

4 Videos

  • Rapid Assessment Basics: Part 1
  • Rapid Assessment Basics: Part 2
  • Rapid Assessments and Basics: Part 3
  • Rapid Assessment Basics: Part 4

2 Readings

  • Sage Methods: Participatory Rapid Appraisal
  • Rapid Appraisal Methods

Participant Observation

    • 6 Videos
    • 2 Readings
Show info about module content

6 Videos

  • Participant Observation
  • Community Introduction
  • Community Meeting
  • Building a Local Network
  • Ethics, Confidentiality, Anonymity, Trust
  • Ethics, Confidentiality, Anonymity, Trust: Part 2

2 Readings

  • Spradley: Participant Observation
  • Williams and Stewart: Sense of Place

Week 1 Assessment

    • 1 Assignment
Show info about module content

1 Assignment

  • Techniques for Data Collection Module Quiz

Introduction

    • 1 Videos
Show info about module content

1 Videos

  • Systems Mapping and Analysis Introduction

Systems Mapping

    • 5 Videos
    • 1 Readings
Show info about module content

5 Videos

  • Systems Thinking: Fundamental Concepts
  • Systems Mapping
  • Systems Mapping: Getting Started
  • Systems Mapping: Making the Map
  • Systems Mapping: Making the Map 2.0

1 Readings

  • Student Guide to Mapping a System

Stakeholder Mapping

    • 6 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Review of Stakeholder Mapping

6 Videos

  • Stakeholder Mapping: Introduction
  • Stakeholder Mapping: Identifying the Stakeholders
  • Stakeholder Mapping: Analyzing
  • Stakeholder Mapping: Mapping
  • Stakeholder Mapping: Mapping
  • Stakeholder Mapping: Prioritizing

Week 2 Assessment

    • 1 Assignment
Show info about module content

1 Assignment

  • End of Systems Mapping and Analysis Quiz

Introduction

    • 1 Videos
Show info about module content

1 Videos

  • Conducting Interviews and Surveys

Introduction to Interviews

    • 4 Videos
Show info about module content

4 Videos

  • Introduction to Interviews: Part 1
  • Introduction to Interviews: Part 2
  • Interview Tips
  • Focus Groups

Surveys

    • 11 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Reviewing Survey Questions

11 Videos

  • Introduction to Surveys
  • Intercept Surveys
  • Personal Surveys
  • Sampling for Surveys
  • Sampling for Surveys: Part 2
  • Sampling for Surveys: Part 3
  • Survey Questions: Part 1 Open Questions
  • Survey Questions: Part 2
  • Survey Questions: Part 3
  • Survey Questions: Part 4
  • Survey Design Tips

Week 3 Assessment

    • 1 Assignment
Show info about module content

1 Assignment

  • End of Conducting Interviews and Surveys Quiz

Practical Case Studies

    • 2 Videos
    • 1 Readings
Show info about module content

2 Videos

  • Developing Trust & Rapport Case Study
  • Uganada Case Study

1 Readings

  • Strategies for Effective Engagement Case Studies

Final Assignment

    • 1 Videos
    • 2 Readings
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Creating a System Map

1 Videos

  • Strategies for Effective Engagement: Final Assignment

2 Readings

  • System Map Template for Final Assignment
  • Further Reading

Auto Summary

Unlock your potential with "Strategies for Effective Engagement," a foundation-level course in Business & Management taught by Coursera. Over 600 minutes, you'll master innovative problem-solving, stakeholder engagement, and data collection techniques. Ideal for aspiring professionals, the course covers system mapping, ethical conduct, and diverse interview methods. Choose from Starter or Professional subscription options to begin your journey in becoming a systems thinker and community engager.

Joel Hartter
Instructor

Joel Hartter